DRAGONSPORTS Reviews 

Something is not working out for them at 4.5 so far, a small order cannot be shipped for a week.

Dragonsport.eu do send real good products and I am sure the review of 4,6 is legit about that.

I give it 1 Star Because of customer service, when it comes to Parcel security there is actually no safety if issues of lost items happens. I was not able to be there at my address doing work when my Parcel arrived. There is an assignment paper they call a POD using DSV (DSV = company parcel delivery service.) that have to be signed by you when arrived to make sure everything is there. In my case 3 smallere out of 5 items was missing, when I arrived home. I ask my elder father if he received anything else than what was there, which he responded NO. No copy of assigned paper. Just the Parcel with 3 missing items.

So this paper is very important you have. But the driver don't make it as a mandatory to make it important, so to me it seems like: if is possible for them to steal something from you, then they take advantage of it, and Dragonsport don't do nothing about it. You have nothing legal to claim that there is something missing. I suppose to have an assigned POD paper as a prove. And dragonsport.eu will not lift a finger what you say to them about lost items is legit when I as a customer claim this is an issue that happen to me buying from them.

I received the package about the beginning of June 2026 and they didn't respond me when I wrote the next day.
Then I wrote again 4-5 days after. And they told me the procedure of their policy.

Now they totally deny I even speak the truth about lost items. which to me look like more, some of their Co-workers actually did not even place the items in the parcel.
The postponed answers that comes weeks after.
Is now over 3 weeks ago I claim this issue.
Is 1.st. July now And they telling me they still waiting for a POD document from DSV.

I have lost 155 euros and my patient towards dragonsport.eu and think it deserve some criticism

This is a great risk if you working full time and is not home 24/7
If Dragonsport had a more serious approach about safety. The driver should ask for Identity and in any case be there when the paid customer was receiving and tjecking the parcel. Or else he should take the parcel with him again and write a note in the system that customer was not there to receive.
And it should from be photo documented when package getting packed that they have their items parcel packed correct.
and photo documented when customer receiving.

I am so pissed about it because it is the customer who pay for their lousy hustler attitude.

Best regards Elvin

Very fast shipping. Product as expected.

All the products that I’ve bought so far are top notch! Shuriken, Bo shuriken, TAMESHIGIRI stand and tatami Omote are great!
Also from France to Greece delivery time approximately one week. A reasonable time expectancy…

Had an issue with the delivery where some items where missing. The team quickly found the issue and delivered the missing items free of charge. Overall a great service and a friendly customer service.

I ordered a Guan Dao from the UK, it was shipped with FedEX. Turns out FedEx does not ship swords.

According to Dragonsport EU the customs refused the parcel but it was not the case. Customs accept the parcels with documentation. And all the documentation was supplied to the customs including the insurance and registrations. The parcel was refused by FEDEX. Unfortunately, the company continued to deny the wrong choice of courrier.

Even after FEDEX even kindly sent me their policy
" I am sorry for the issues occurred with your shipment.

FedEx will not transport swords, blades, knives, or similar edged weapons.

FedEx’s Prohibited Items / Service Guide confirms that certain weapons and edged items are restricted or prohibited from carriage. "

DRAGONSPORT EU just plain refuses to read any documentation sent to them and acknowledge their mistakes!

This is really incredible!

The item was returned to them but they refused to refund me even for the items I purchased, let alone the shipment. Not only it was their mistake to ship by FedEx, but they absolutely show zero customer service etiquette and understanding. Other colleagues received the same items when shipped by DHL. So why on earth they are not checking who they ship with and whether they can get the item delivered is beyond understanding. If you are in the UK, please check this all yourself, the company will give you no support. I have been communicating with them for 2 months about this and not a single time acknowledgement that it's been a pain let alone a client friendly solution offered. They are probably ok in Europe. But their reply below just goes to show their attitude that they will not investigate how to ship the items to you, will not choose an appropriate courier and will put the blame on you.

Very good articles for martial arts, fast delivery

We were very satisfied with the service we recieved from Dragonsports. Immediately after we made the online booking, Myles contacted us to advise about the delay. The delay was no big deal for us, and today Dragonsports are shipping our goods. This is what I call excellent customer service and service recovery, from beginning to end. I would highly recommend Dragonsports.

I cannot recommend these guys highly enough. Have no concerns about a language barrier as Myles is fluent in English and French.
Following a problem with the Courier they were in direct contact with me and had the problem resolved immediately.
Anyone requiring any products these guys supply you will not have a better experience anywhere in Europe.
Robbie (Ireland)

Amazing service. I changed my mind about a certain item I bought, and they were very easy to contact through mail and phone calls.

Had several issues with the DPD delivery service and DPD pick up station. Overall the team of and from dragon sport EU kept me in close contact and managed to stimulate the constant feeling of being in care. The company and the whole team solved the issues with fastness, kindness and total support to me and my order. Thanks and keep up the brilliant job. From Germany Phillip ⭐️🍀

I ordered from dragonsports.eu as I was looking to buy a sword from the well-known Chinese manufacturer, LK Chen.
As far as I know, they are their only retailer in Europe, so it was my obvious choice.
In the end I chose the Gale Wind Ming Sword.

Overall, I was satisfied with the secure but also compact packaging, and the customer service.
The product itself arrived in a very good condition, only the fittings on the wooden scabbard are a bit loose which I suppose is due to a difference in climate between China and Europe. The sword itself has very good balance and finish, there is no rattling when swinging it.

My order took a bit longer to prepare due to the back-to-sports season, but when I asked the customer support I received a very quick reply updating me about the status of the package.
I would suggest slightly updating the delivery estimates if you are experiencing an exceptionally high number of orders.

Overall, I am satisfied with this store and will return in the future.

Excellent, both products and experience. Very kind and caring people. Recommended, totally. Very satisfied.

Costumer support is great!
Fully recommend.

I ordered a Broadsword from DragonSports from France to Ireland. The shipping took longer than expected but their customer service team kept me promptly updated. Sword is good quality. I would buy from DragonSports in future

Nice to make deal with them. Very professionals, fast shipping. They send me all my stuff to Puerto Rico from France and in less than a week. Hopefully we will make more deals in the future.