Banner for Do Health

Do Health Reviews 

1,373
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,357 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast service, noting that comprehensive blood test results arrive remarkably quickly and are accompanied by very clear, easy-to-follow explanations. People find the digital platform completely intuitive, highly informative, and very helpful for proactively tracking important health changes over time. However, some reviewers were not happy with the follow-up tests, pointing out that subsequent checks include far fewer biomarkers and make tracking personal progress difficult. Additionally, consumers mentioned that the automated assistant provides overly generic suggestions rather than delivering a truly tailored and personal experience for everyone.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently praising the intuitive app interface and... See more

Service

Reviewers highlight positive aspects of service, noting fast blood test results delivered within forty-eight... See more

Product

Reviewers mention positive feedback about product, highlighting the comprehensive initial blood test covering... See more

Application

Customers consistently note positive experiences with application, highlighting how blood test results are... See more

Response time

People report positive experiences with response time, frequently highlighting prompt answers to queries and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to contact customer service (I used email) and explain my issue. I received a prompt, friendly response offering to help me find a solution. When I responded with my preferred choice, acti... See more

Company replied

Rated 5 out of 5 stars

I like the fact that a professional takes the blood tests. My previous experience was to self take the blood tests which did not always work. A personalised overall report from a doctor on the results... See more

Rated 5 out of 5 stars

Had my bloods done with a lovely nurse in a friendly relaxed environment. The results which came back 48 hrs later for most were what I had expected but one of them that was very high and the explana... See more

Company replied

Rated 5 out of 5 stars

I had a blood test on a Friday afternoon so didn't expect results to land in the app until the following week so was very pleasantly surprised when it updated on the Sunday. Amazing speed of service.... See more

Company replied


Company details

  1. Wellness Program
  2. also in
  3. Blood Testing Service

Written by the company

Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,373)

1,373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I had high hopes for DoHelp

I had high hopes for DoHelp, and one of the main reasons I signed up was its association with Dr. Rangan Chatterjee, which gave me confidence in the service. I was particularly interested in the initial blood test covering 50 biomarkers.

The blood collection process was excellent: quick, straightforward and with results available very quickly.

Although my overall results were quite good, I was hoping for personalised guidance on how to improve the biomarkers that were outside the recommended ranges. Instead, the advice is very generic and repetitive, often suggesting lifestyle changes that I already follow as part of my daily routine.

I was also expecting some form of follow-up with a qualified doctor or nutritionist, rather than relying solely on AI.

Finally, I was very disappointed to discover that subsequent tests only include 11 biomarkers instead of 50. I don't think this is made sufficiently clear on the website and it should be transparent from the beginning.

Great testing experience, but disappointing follow-up and lack of personalised professional support.

November 3, 2026
Unprompted review
Do Health logo

Reply from Do Health

Thanks for your feedback Diana 💚

Please try chatting with Joy to personalise your plan. The more Joy understands your current habits, the more novel approaches we can recommend.

The decision to go for 11 biomarkers throughout the year is a very conscious one - the approach we developed with Dr Rangan Chatterjee. We measure those markers you realistically can improve with your lifestyle within that period. The additional markers then will be measured at the start of the second year to get a new baseline.

Rated 1 out of 5 stars

Extremely misleading marketing – £249 wasted and a disappointing response to my complaint

My first ever negative review for anyone

I am extremely disappointed with Do Health and would strongly advise anyone considering their membership to read the small print very carefully before handing over their money.

I paid £249 for an annual membership advertised as including three blood tests per year, with prominent references to over 50 biomarkers.

Like many customers would, I understood this to mean I could monitor and compare a comprehensive range of health markers throughout the year. That was the main reason I signed up.

What wasn’t made sufficiently clear was that only the FIRST test includes 50+ biomarkers. The second and third tests measure just 11!

That’s a massive reduction in what you’re actually getting, and something I consider extremely important when deciding whether a £249 membership represents good value.

Had I understood this before purchasing, I categorically would NOT have subscribed.

I raised a formal complaint, expecting Do Health to take some responsibility for how its membership was presented.

Instead, I received lengthy explanations about why they only test 11 markers, completely missing my point. My complaint wasn’t about their testing methodology. It was about the clarity and transparency of their advertising.

When I challenged them to provide evidence of exactly what customers were shown at checkout in June 2026, they claimed the information had been clearly displayed alongside the payment details.

Yet the only evidence they sent was three screenshots of website information. Not one showed the actual checkout page, payment details or purchase button I specifically requested.

Even more concerning, I found that their own membership help article, updated in June 2026, advertised three blood tests per year without explaining that two of those tests would measure only 11 biomarkers.

Do Health has subsequently introduced an option to pay EXTRA to repeat the comprehensive blood tests, following customer feedback.

So apparently customers now have the option to pay even more to receive the comparative testing I believed I was purchasing in the first place.

Despite explaining everything and requesting a reasonable resolution, Do Health refused to provide complimentary comprehensive testing or a partial refund.

To me, that demonstrates a disappointing approach to customer satisfaction. Rather than acknowledging how their advertising could create unrealistic expectations and offering a fair compromise, they have simply defended their membership structure.

The bottom line: you are NOT getting three comprehensive blood tests for £249. You get ONE comprehensive test and TWO significantly reduced panels of just 11 markers.

I believe the marketing creates a misleading impression of what customers are paying for, and I feel thoroughly let down by the company’s response.

I would not have purchased this membership had the limitations been made sufficiently clear, and based on my experience, I cannot recommend Do Health.

One star. Very disappointing.

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMY LIKE BEHAVIOUR - read the negative views first

SCAMMY LIKE BEHAVIOUR - pay most attention to the lowest ratings here. You can't see the locations of the blood test centres until you pay for your subscription - they could be hours away from you. Mine wasn't, BUT the first available date to me (which had one time slot) was over a month away - so out of the 12 month subscription WHICH STARTS IMMEDIATELY, I lost a month. Then guess what, the date was cancelled by the centre - so I rebooked. Only the rebooked date wasnt available for at least a further 4 weeks - SO THATS TWO MONTHS of nothing out of my 12 month subscription.. I am writing the review today because......yes you've guessed it.....the test has been cancelled a second time.... To pay for a subscription that delivers nothing until you've had your blood test (and then of course the results - who knows how long they will take), and to not have a date available for two months is downright theft in my eyes. How can you justify paying for a subscription that doesn't deliver anything for the first two months (or more). Do Health is like a scammy online company from the early 2000's. Chatterjee is raking in money off your subscription that can't do anything for you until a test is delivered and results obtained. Disgraceful, typical of a social media and tv "personality" living off their name rather than their qualification

November 4, 2026
Unprompted review
Do Health logo

Reply from Do Health

Hello Dom, we are very sorry about the disappointing experience you have had so far 💚. We're working hard to improve the availability and reliability of all our clinic partners.

Please do reach out to our support team at help@dohealth.co and we are happy to refund you partially for the delay or fully if you choose to not continue the programme.

All our locations can be found on our website https://dohealth.co/our-locations

Rated 5 out of 5 stars

I really recommend this app if you want…

I really recommend this app if you want to take responsibility for your own health. I’ve only done my first blood test but I’ve already started doing the actions. I’m keen to see if I can get my biological age down.

November 4, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 4 out of 5 stars

The clinic were flexible

The clinic were flexible, despite the fact I was 20 minutes late due to unforeseen circumstances, they fitted me in between other appointments.

September 29, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 5 out of 5 stars

An easy and empowering way to take…

An easy and empowering way to take control of your health

My experience with Do Health has been really positive. The whole process was straightforward, convenient and easy to use. I particularly like the opportunity to take a more proactive, preventative approach to my health rather than waiting for something to go wrong.

October 28, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 5 out of 5 stars

Love the ai turtle

Love the ai turtle. Blood-work was very easy to comprehend with the app. Great suggestions going forward.
Will recommend to friends and family.
The results took longer than stated but i was reassured that they had arrived at the lab.

November 3, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 5 out of 5 stars

Good experience so far

Good experience so far. Like the way the results are laid out in the app
Clinician at blood was very good

October 27, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 5 out of 5 stars

Highlighted Two Medical Issues Before Any Symptoms Appeared

After a short wait on the waiting list, I was offered a wide range of appointment times, including weekends, at a Glasgow city centre clinic.
The appointment went very smoothly, and having had my tests taken on Saturday morning, I received my results on Sunday. I then received an email advising me to contact my GP about a couple of the results.
I was also able to use their AI chatbot to obtain a copy of my results to send to my GP, and I was provided with a PDF containing all 50 biomarkers.
Very impressed with the service so far!

October 17, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 5 out of 5 stars

Really helpful

really useful knowing what's actually going on inside my body and finding ways that I can continually improve my health

November 2, 2026
Unprompted review
Do Health logo

Reply from Do Health

💚

Rated 4 out of 5 stars

Worthwhile

Very efficient drawing of blood. Stressful finding the place. Need more information as to location G10 unit Bentalls centre means nothing as they don’t list unit numbers on their directory

October 24, 2026
Unprompted review
Do Health logo

Reply from Do Health

Great feedback, thank you 💚

We're trying to make it easier for you to find our locations going forward with detailed information about all clinics: https://dohealth.co/our-locations/kingston

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look