Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of... See more
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Great service, stove arrived less than 2 full days after ordering, Perfectly packaged and delivered by a thoughtful helpful driver. Excellent service from start to finish. Thanks 🙏
Company replied
Order was delayed by many months. Then was incomplete when arrived which was the wrong delivery date just lucky we where in. No instructions or fixings had to then wait for these to arrive. So a summe... See more
Company replied
I ordered a Henley outdoor stove from Diygardenhomes - I am simply blown away by the fantastic level of service I received! Robin contacted me the day after I had ordered and just couldn’t do enough t... See more
Company replied
Company details
Written by the company
We are a family-run business supplying everything outdoor luxury, from outdoor structures such as garden buildings and telescopic pool enclosures, to garden heaters and stoves. We value each and every person that we come into contact with, so even if you don't want to purchase anything but you want some help, let us know, and we'll see what we can do!
Contact info
7A Devonshire Road, BA2 6UB, Bath, United Kingdom
- 0800 8611 679
- info@diygardenhomes.com
- diygardenhomes.com
4.6
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent advice and support
Excellent advice and support. Fast delivery. Would fully recommend. Will shop here again
July 9, 2026
Unprompted review
Reply from Diygardenhomes
Thank you for your wonderful 5-star review!
We're delighted to hear that you were pleased with the advice and support you received, as well as our fast delivery. Your recommendation means a great deal to us, and we're thrilled to know you'll be shopping with us again.
We look forward to helping you with your next project, and let me know if there's ever anything else we can help with.
Many thanks,
Robin (& DIY GH Team)
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Fantastic service
Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of their remit so would 100% recommend without a doubt!
July 8, 2026
Unprompted review
Reply from Diygardenhomes
Thank you so much for your amazing 5-star review!
We're delighted to hear that our communication and service stood out. It was an absolute pleasure working with you throughout, and we're so grateful for your kind words and recommendation.
We hope you enjoy your Cozze Pizza Oven, and that the rest of your pergola project goes well!
You know where to find me if you ever need anything else.
Many thanks,
Robin (& DIY GH Team)
Saltfire stove
Great service, stove arrived less than 2 full days after ordering,
Perfectly packaged and delivered by a thoughtful helpful driver.
Excellent service from start to finish. Thanks 🙏
July 1, 2026
Reply from Diygardenhomes
Thank you so much for your fantastic review!
We're delighted to hear that your experience with us was excellent!
Thank you for choosing us, and we hope you enjoy your new Saltfire Stove for many years to come!
We're here if you ever need anything else.
Many thanks,
Robin (& DIY GH Team)
We placed our order which was very…
We placed our order which was very straightforward and the delivery came when it said it would, so overall very satisfactory
June 26, 2026
Reply from Diygardenhomes
Thank you for your lovely review!
We're so pleased to hear that you found the ordering process straightforward and that your delivery arrived exactly when expected.
We really appreciate you taking the time to share your experience.
Please let me know if there's ever anything else we can help with.
Many thanks,
Robin (& DIY GH Team)
Great customer service
Great customer service, fast delivery and a lovely fire pit at the end of it.
June 15, 2026
Reply from Diygardenhomes
Thank you for your wonderful 5-star review!
We're so pleased to hear that you were happy with our customer service and fast delivery. Most importantly, it's great to know you're enjoying your new BonFeu BonBowl Plus 80 with the BonPlancha Grill Ring!
We hope it brings you many memories and great food. Thank you for choosing us!
We're here if you ever need anything else.
Thanks,
Robin (& DIY GH Team)
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Great and fast service from start to…
Great and fast service from start to finish - really helpful with some follow up questions and end result looks amazing
June 3, 2026
Reply from Diygardenhomes
Thank you for your fantastic 5-star review!
We're delighted to hear that you were happy with the service and support you received throughout the process, and we're so happy you love the fireplace! The Schiedel Isokern 500 Garden Fireplace really does make a stunning addition to any garden!
Thank you for choosing us, and we hope you enjoy it for many years to come.
We're here if there's ever anything else we can help with.
Thanks,
Robin (& DIY GH Team)
Excellent service
Excellent service from Robin who kept me up to date and informed from ordering, through delivery and very promptly liaised with the supplier to solve my problems too. Would recommend to anyone!
June 9, 2026
Reply from Diygardenhomes
Thank you for your fantastic 5-star review!
We're delighted to hear that you had an excellent experience throughout your ordering journey, and we really appreciate your recommendation!
I hope you enjoy your Cozze G-800 Combo Grill. Thank you for choosing us, and we hope you have many great grilling experiences ahead!
We're here if you ever need anything else.
Many thanks,
Robin (& DIY GH Team)
Unbelievable Service
Unbelievable service from the first enquiry through to delivery. I couldn't have asked for any more. Incredible . Thank you.
June 3, 2026
Reply from Diygardenhomes
Thank you so much for your wonderful review. We're absolutely delighted to hear that you're happy with the experience!
We hope you and the school enjoy the BonFeu fire bowls & accessories.
We're here if theres ever anything else we can help with.
Thanks,
Robin (& DIY GH Team)
Good communication and fast delivery
Good communication and fast delivery. Would definitely recommend for garden purchases
June 1, 2026
Reply from Diygardenhomes
Thank you for your kind words and recommendation!
We're pleased to hear that you're happy with both our communication and delivery service.
We look forward to helping with any future garden projects you may have.
Many thanks,
Robin (& DIY GH Team)
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Reasonable price and exceedingly fast delivery
Checked around the buy these lights for my driveway. Very few places had any in stock. Found cheaper prices but free next day delivery swayed me
May 7, 2026
Reply from Diygardenhomes
Thank you for your fantastic review!
We're delighted to hear that our competitive pricing and free next-day delivery helped make your decision easier. We always strive to keep popular products in stock and get orders to our customers as quickly as possible.
We appreciate your support and hope you enjoy your new in-lite driveway lights!
Please let me know if theres ever anything else we can help with.
Many thanks,
Robin (& DIY GH Team)
Reply from Diygardenhomes
Thank you for your wonderful review!
I'm so pleased to hear you had a great experience with us, and that I could add to your shopping experience!
I hope you and your family enjoy the Cozze Pizza Oven!
I'm here if you ever need anything else.
Many thanks,
Robin (& DIY GH Team)
Great Service & Producg
Easy to order and a speedy delivery, kept fully updated. The fireplace insert is perfect and just had fitted. Great service and product thank you.
May 2, 2026
Reply from Diygardenhomes
Thank you for your wonderful review!
We're so pleased that you had an excellent experience with us, and that you're enjoying your Carron Victorian Fireplace!
If there's ever anything else you need help with, don't hesitate to get in touch!
Many thanks,
Robin (& DIY GH Team)
Fantastic service
Fantastic service, going above and beyond to get the products we were after. Thank you Robin
April 22, 2026
Reply from Diygardenhomes
Thanks so much for your great review!
We hope you enjoy your in-lite Hyve 22 lights, and please let me know if there's ever anything else we can do to help.
Many thanks,
Robin (& DIY GH Team)
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Fantastic customer service!
Great customer service and communication. Would definitely use again if needed.
April 10, 2026
Reply from Diygardenhomes
Thank you so much for your wonderful review!
We're so pleased to hear that you had a great experience with us, and hope that you enjoy your Stainless Steel MOODZ bowl.
If you ever have any questions or need anything else, we're here to help!
Many thanks,
Robin (& DIY GH Team)
Great looking barbecue great service…
Great looking barbecue great service and very quick delivery
April 7, 2026
Reply from Diygardenhomes
Thank you so much for your lovely review!
We're so pleased you're happy with the Buschbeck Verona BBQ, and hope you enjoy it for many years to come!
Please feel free to get in touch if there's ever anything else we can do to help.
Many thanks,
Robin (& DIY GH Team)
Reply from Diygardenhomes
Thanks for your 5* review!
We're so pleased to hear you're happy with your experience, and we hope you enjoy your BonFeu BonTino Chiminea!
Please let me know if there's ever anything else we can help with.
Many thanks,
Robin (& DIY GH Team)
Great service
Great service, it only took two days from ordering to delivery. The driver was so polite and helped me carry the item into my house.10/10 👍
March 6, 2026
Reply from Diygardenhomes
Thank you for the great review!
I’m so pleased to hear your order arrived so quickly and that the driver was helpful and polite on delivery.
We really appreciate your kind words and hope you enjoy your Carron Scotia Cast Iron Fireplace Surround!
If you ever need anything else, just let me know.
Many thanks,
Robin (& DIY GH Team)
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Wonderful customer service
Wonderful customer service. Kept me informed of delivery schedule and answered my questions promptly.
March 5, 2026
Reply from Diygardenhomes
Thank you for your lovely review, Sarah!
I’m really pleased to hear you were happy with the service. I hope you love the Carron Wessex Fireplace Surround just as much!
If you ever need any further assistance, please don’t hesitate to get in touch.
Many thanks,
Robin (& DIY GH Team)
Bought the Carlton cast iron fire it…
Bought the Carlton cast iron fire it arrived within days of ordering absolutely stunning fire. Contacted customer service for n delivery date to confirm delivery time, they couldn’t have been more helpful got back straight away with a ETD customer service skills were outstanding! Thank you
February 18, 2026
Reply from Diygardenhomes
Thank you for such a wonderful review!
We're so pleased to hear that you love the Carron Victorian Cast Iron Fireplace and that you had such a great experience with us.
We always aim to provide the best service online, and I'm pleased that our efforts are shining through here.
If there's ever anything else we can do to help, you know where to find us.
Many thanks,
Robin (& DIY GH Team)
Reply from Diygardenhomes
Thank you for your 5* review, Kirsten!
We're pleased to hear you had an excellent experience with us, and we hope you enjoy your BonFeu BonBowl Plus 60!
If there's ever anything we can do to help, please get in touch.
Thanks,
Robin (& DIY GH Team)
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