Directplant Reviews 

2,376
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent company , ordered a pallet of large hedging , fast efficient service and Gorgous healthy trees , highly recommend

Rated 5 out of 5 stars

Fantastic service and communication. Hihgh quality of the plants! Moreover, the plants are deliverd on a day of your choice and they are not packed in any plastic or cardboard. So it is very sustainab... See more

Rated 3 out of 5 stars

Delivery great. Christmas tree pot covered in mud and tree not straight in pot and impossible to straighten.

Company details

  1. Garden Center
  2. Tree Farm
  3. Wholesale Plant Nursery

Written by the company

Directplant.nl B.V. is de grootste online plantenwebshop. Vers van de kweker aan huis bezorgd.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(2,376)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company , ordered a pallet of large hedging , fast efficient service and Gorgous healthy trees , highly recommend

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Healthy Plants

The plants were all in very good condition. Your prices are very competitive. And you delivered exactly when you said you would.

I ordered some yews from TuinCentrum, which they delivered in a box. They were all dried out and they all died. I will not be shopping at TuinCentrum again...

June 2, 2025
Rated 3 out of 5 stars

Delivery great

Delivery great. Christmas tree pot covered in mud and tree not straight in pot and impossible to straighten.

January 6, 2025
Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted. High quality plants (fruit trees, perennials this round), delivered with care. I couldn't ask for more.

December 22, 2023
Unprompted review
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Reply from Directplant

Thank you very much for your feedback! We hope you enjoy your order.

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Rated 2 out of 5 stars

Plants delivered with damaged and…

Plants delivered with damaged and broken branches and completly dry.

May 30, 2023
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Reply from Directplant

Thank you for your Review. We are sorry if plants arrived in a dry state. All of our plants arrive fresh from the nursery and are watered before transport.
Please send us an Email (to info@directplant.nl) with a picture of your plants, in order to offer you a solution for your plants.

Rated 5 out of 5 stars

Fantastic service and communication

Fantastic service and communication. Hihgh quality of the plants! Moreover, the plants are deliverd on a day of your choice and they are not packed in any plastic or cardboard. So it is very sustainable. I am very happy with my order and Directplant just gained a new regular client :-). Thank you!

April 2, 2023
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Rated 1 out of 5 stars

I was not home and they just left my…

I was not home and they just left my plants in front of the house. They could've delivered to the neighbors. But not just sit where any one that might pass by take it.

April 6, 2022
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Reply from Directplant

Thank you for your review. We are sorry that the plants were not delivered as expected. Our drivers will make an assesment if it is possible to leave the plants in front of your house, when not at home during delivery. We are sorry if the wrong call was made.
Have you received all plants ordered? If not, please contact us at info@directplant.nl

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Rated 2 out of 5 stars

Don't recommend

Plants arrived in an unhealthy state with diseases (2/3 plants)
1 plant arrived in lower than sold size
No/little organic selection (important for aromatic plants including Laurus Nobilis)
No help to bring the plants 3 storeys up

March 30, 2022
Directplant logo

Reply from Directplant

Thank you for your review. We are sorry to read that you are not happy with our plants and delivery. Unfortunately we did not receive any Email or Complaint. This way we were not able to solve your complaint. Please feel free to contact us (info@directplant.nl). Maybe we can still offer a good solution for you.

Rated 5 out of 5 stars

Absolutely fantastic experience from…

Absolutely fantastic experience from ordering till planting!
It was very easy to make choice of right plan, there is plenty of information on the website. The customer service did everything to make the delivery convenient for me. Plants arrived in my absence and were placed better than I imagined ensuring their best condition on my arrival. Thank you alot for the great job!

December 4, 2021
Rated 5 out of 5 stars

Very good looking plants all very…

Very good looking plants all very healthy and good size. I recommend directplant as I had a problem with my order and the after sale service was very kind and solved my problem nicely. Great !

August 25, 2021
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Rated 1 out of 5 stars

Slechte kwaliteit planten

Slechte kwaliteit planten. We spent 250 euros to get plants delivered, most were nearly dead, under watered and rotted out. When we told the delivery driver that quality was poor, he said he couldn't help and to contact the store. When we contacted directplanten.nl.. we get no help or refund. You can get much better quality at your local grocery store.

August 17, 2018
Unprompted review
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