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Rated 1 out of 5 stars

The app is tacky, cheaply made and has alot of bugs for example the screen being just black and only sound playing, or the subtitles being unreadable and bold, etc.

Rated 1 out of 5 stars

The ad experience on Disney+ is extremely frustrating. After sitting through two minutes of ads, if you accidentally press the back button, you’re forced to watch another two minutes all over again. O... See more

Rated 1 out of 5 stars

applied movies here for large wage for 15+ years. they're racist, discriminate against color, race and gender. don't take any responsibility after stealing Marvel Studios from Stan Lee. It just want... See more

Rated 1 out of 5 stars

How is it possible that Disney Plus now also has commercials in between the serie?!?! This is scandalous! The whole point of paying these stream services is to be able to watch in peace, WITHOUT COMM... See more

1.3

Bad

TrustScore 1.5 out of 5

219 reviews

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No history of asking for reviews

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1.3

All reviews

(219)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The app is tacky

The app is tacky, cheaply made and has alot of bugs for example the screen being just black and only sound playing, or the subtitles being unreadable and bold, etc.

March 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Be careful when subscribing to…

Please be careful when subscribing to Disney+. There is an option that says €5.99 per month, but in small print below it says it can only be canceled every six months, not earlier. Many people don’t read beyond the first page and miss this detail. It’s a very cheap tactic by Disney, because the regular monthly subscription is only one euro more, and both include ads. So be careful when choosing these “cheaper” Disney options. Let goed op wanneer je je abonneert op Disney+. Er is een optie van €5,99 per maand, maar in kleine letters staat dat je deze pas na zes maanden kunt opzeggen, niet eerder. Veel mensen lezen niet verder dan de eerste pagina en missen dit detail. Het is een goedkope truc van Disney, want het normale maandabonnement is maar één euro duurder en beide bevatten advertenties. Dus wees voorzichtig met deze “goedkopere” opties van Disney.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

The ad experience on Disney+ is REALLY BAD!

The ad experience on Disney+ is extremely frustrating. After sitting through two minutes of ads, if you accidentally press the back button, you’re forced to watch another two minutes all over again. On top of that, the app sometimes rewinds much further than expected, and when you fast-forward back to where you were, you’re hit with yet another two minutes of ads. It completely ruins the viewing experience. The ads are repetitive, often low quality, and the worst part is that you’re still paying for the service. Paying customers shouldn’t have to deal with this level of interruption. Very disappointing!!!

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't work if you have a VPN

Doesn't work if you have a VPN. I tried to messaged Disney but they could not resolve it and their solution was that I had to uninstall my VPN... I have netflix, apple TV, and multiple other pay per view services and they all work.. only Disney doesn't work..Disney comes as a free service through my bank and thank god I'm not paying for this. I have a Disney account. But can't use their service. Absolutely awful... Let's not also talk about the woke stuff... Do not recommend Disney at all..avoid avoid avoid

February 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Disney Plus Extra Account does not work

Disney Plus recently started offering the option to invite an additional user to your account who can use your Disney Plus plan for €5.99.

The entire procedure turned out to be broken, and we reported it after spending half an hour in the chat. I had to try again after a few days, but this time it worked, and the person who had been invited received an email. They had to create a Disney Plus account, but it turned out they hadn't received the same Disney Plus plan.

They couldn't continue and had to choose an expensive Disney Plus plan themselves. The whole procedure simply doesn't work. After another 30 minutes of frustrating chat, they offered to refund our money.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

How is it possible that Disney Plus now…

How is it possible that Disney Plus now also has commercials in between the serie?!?! This is scandalous!
The whole point of paying these stream services is to be able to watch in peace, WITHOUT COMMERCIALS, like the regular bullshit national tv senders!

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

color, racist, and gender

applied movies here for large wage for 15+ years. they're racist, discriminate against color, race and gender. don't take any responsibility after stealing Marvel Studios from Stan Lee. It just wants your money without quality control. negative ten stars. poor treatment to movie submissions, wages, and take other people's credits for billions and upon billions of dollars without sharing a cent.

If you're a new movie actor and director wants to generate 2million dollars+, with your really high rated films, I do not recommend Disney Plus at all.

June 5, 2024
Unprompted review
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Rated 1 out of 5 stars

first and foremost Disney is…

first and foremost Disney is unreliable. I want to cancel my subscription, but I cannot do it on the website. On the phone they want my credit card number when a) i do not recall it and b) since i suspended my account the only option is to restart my subscription. I am also going to contact Disney+ legal to void any and all agreements that I have with them. They killed someone at the park thru negligence and are trying to use subscription agreements that had nothing to do with the park to get into arbitration; I have no problem using arbitration for the service I used but i consider it unethical to use that as a blanket for the entire Disney company complex. As of this moment I am still waiting on the phone to cancel my subscription. as of this moment I have been on this call for 20 minutes.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

really thinking about cancelling my…

really thinking about cancelling my plan with disney … it keeps saying my password is wrong when i’m logged in on my phone so i know it’s right!! i tried calling customer service but they weren’t much help they wanted my cc info and l didn’t feel comfortable giving that out for a password issue … so i continue to have the same issue

June 8, 2024
Unprompted review
Rated 1 out of 5 stars

Within about an hour I joned and…

Within about an hour I joned and cancelled Disney plus
I had switched from Netflix to Amazon Prime and decided to take Disney up in their 3 month offer
I joined and paid my £1.99 and then tried to watch the highly advertised Shogun but it didnt show up on my screen and search proved futile so I decided to cancel but could not find anyway to do so on their site so I cancelled future payments and will have to write off the £1.99 Disney conned me out of.
I normally look up companies on Trustpilot if I don't know them or haven't used them but I thought Disney big mistake

March 13, 2024
Unprompted review
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Rated 1 out of 5 stars

It is impossible to search

It is impossible to search for things you'd like to see. Can't search on country/ BBC/ Scandinavia to avoid all the american same hopeless pulp. Not for films nor for series.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Bad service

Like the content, but such a shame you can't actually watch it?! App shuts down very frequently, and won't cast to chromecast/tv anymore. I see bad reviews everywhere (trust pilot, appstore etc) and Disney just refuses to fix it. If it isn't fixed in a week, I will cancel subscription. Not paying for this.

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

What a horrendous App/video store!!!

What a horrendous App/video store!!!
When on mobile and casting you cant change the subtitles settings!! They take up half the fugging screen! Well, when casting from your laptop/pc you can change the subtitles, but when the next episode or movie comes the subtitels are again way to large and not editable via phone or chromecast settings

2 years ago you would fix this 'bug' but you morons seemingly don't care!! Luckily i had a free account at the moment (that i don't use anymore), NEVER ever will I pay for this sh!t site/provider again!

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

disney plus lost its magic play

disney plus was amazing.
recentley not any more.

now every serie, movie or episode needs to buffer. reloading a page or skipping a minute or so, normally did the trick. you could even go back and watch the first minute as well.
after that it became harder. you needed to throw out all coockies and empty the browser cache.

now this does not work eny more either.
im giving them a few days to fix this problem, but otherwise im quiting disney plus. they already have problems keeping members and i understand why.

NOTHING WORKS OR PLAYS!

August 13, 2023
Unprompted review
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Rated 1 out of 5 stars

Very ass

The first episode of the 'Secret Invasion' gets stuck for no reason. The rest of the episodes do play. Seems to be a very creative problem, very creative incompetence.

July 18, 2023
Unprompted review
Rated 1 out of 5 stars

Sneaky unsubscribe procedure.

They try to cheat on people trying to unsubscribe.
There is a final last step that is kind of hidden and makes you believe you have unsubscribed while its not true.
Also very expensive and poor content.

April 29, 2023
Unprompted review

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