Grace was absolutely fantastic from start to finish. I was having difficulty ordering broadband because my new home doesn't have an Eircode yet. Other providers told me they couldn't help, but... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were very ably helped to understand the broadband situation by Maurice. Pleasant and up front, what the contract and installation entailed. We were offered the best deal for our needs, no bells and... See more
Company replied
When setting up my broadband with Digiweb, it was fantastic to speak with an actual human! Maurice followed up and followed through on everything efficiently with kindness and care. An engineer neede... See more
Company replied
We needed fibre broadband for students workload,we signed up to 3 other broadband suppliers on seperate occasions. But Not one could get the Fibre Broadband to work. Blaming ,Drama, Running off no c... See more
Company replied
Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and knowledgeable
Laura was friendly, knowledgeable and helpful. A true pleasure which is sadly too rare on phone support. She dealt with my questions and requests with a positive and confident manner. Thanks so much.
July 23, 2026
Unprompted review
AnneMarie was a great help today
AnneMarie was a great help today. So very courteous and able to sort out my query smoothly! Thank you AnneMarie.
July 23, 2026
Unprompted review
Reply from Digiweb
Delighted to read this thank you very much Joanne
Reply from Digiweb
That is us in a nutshell thank you
Great customer service and Maurice was…
Great customer service and Maurice was helpful and answered my question effectively
July 23, 2026
Unprompted review
Reply from Digiweb
Sound like our Maurice alright ! thank you .
Maurice was very helpful and…
Maurice was very helpful and knowledgeable
July 23, 2026
Unprompted review
Reply from Digiweb
He sure is , like all the team here we are very lucky with the staff we have.
Substandard FTTH connections
I cannot have machines on my land as lines on ground when they could have been in air. I made a complaint and it was withdrawn. This is not the service for which I was previously prepared to pay a premium. #6000095509
July 14, 2026
Unprompted review
Reply from Digiweb
Hi there your complaint has been logged and I am hoping we will have an update very soon for you
Easy set up
Maurice was very nice to deal with, he gave great advice and set everything up quickly
July 20, 2026
Unprompted review
Reply from Digiweb
Welcome to Digiweb - thanks for the 5 stars
Fantastic service and instolaction was…
Fantastic service and instolaction was great
If i have a problem they are allways a phone call away and customer/technical support is fantastic
I would highly recommend Digiweb to family and friends
Thank god i was recommend to Digiweb I done the right move to them
July 22, 2026
Unprompted review
Reply from Digiweb
I hope you are making use of our refer a friend offer - for each person you recommend who then joins us you both get €30 credit - you can avail of this as often as possible
Prompt replies
Prompt replies, very efficient and helpful. They really care about their customers.
July 22, 2026
Unprompted review
Reply from Digiweb
We really do value our customers so its great to read that you can feel it.
Good explanation for the broadband and…
Good explanation for the broadband and speed,polite customer service.
July 21, 2026
Unprompted review
Reply from Digiweb
That sounds just about right - thanks for taking the time to leave this review
I spoke to Maurice and Brendan in Customer Support.
I spoke to Maurice and then Brendan about my Digiweb Account, and my current monthly payment to Digiweb. Brendan reduced my monthly payment to €44.95 a month active immediately for 1 year.
July 21, 2026
Unprompted review
Reply from Digiweb
We value our loyal customers as much as our new ones
Communicative and knowledgeable, Irish-based support
Communicative and technically knowledgeable sales team (Ireland-based!). Got me set up with a static IP right away using my own router. Good latency and upload / download as advertised, not just on popular networks either.
July 20, 2026
Unprompted review
Reply from Digiweb
Thanks so much for this great review - very much appreciated
I was on to Maurice today
I was on to Maurice today, I needed the appt for my installation changed, he dealt with my query quickly & efficiently, definitely 5 stars
July 20, 2026
Unprompted review
Reply from Digiweb
I am delighted to read this thanks so much
Professional and courteous service
Professional and courteous service. Representative was meticulous to explain my options and help me to decide the best course of action for me
July 20, 2026
Unprompted review
Reply from Digiweb
This is great to read , thanks so much
Incredibly helpful and friendly…
Incredibly helpful and friendly customer service when I signed up to broadband I was very impressed.
July 20, 2026
Unprompted review
Reply from Digiweb
That is how we roll David - thanks for the 5 stars
The customer service team was very…
The customer service team was very friendly and helpful and actually found a deal that was cheaper than the one we were looking at. We're new customers and felt the explanation of the services was very clear and good.
July 20, 2026
Unprompted review
Reply from Digiweb
No price gouging here I can assure you :) thanks so much for the 5 stars
Reply from Digiweb
Great to hear, thanks for taking the time to leave this review
Great service
Great service, every question asked was answered with high level of details and in an understandable manner. Maurice was a great person to talk to respectable and there were no issues with communication
July 18, 2026
Unprompted review
Reply from Digiweb
Nice review for our man Maurice - thanks so much
Maurice the digiweb sales advisor was super
Maurice the digiweb sales advisor was ultra efficient,he explained everything in a courteous, friendly and professional manner, thanks and well done.
July 18, 2026
Unprompted review
Reply from Digiweb
Sounds about right - thanks so much for choosing Digiweb
Lovely chap
Lovely chap, Patrick, helped me in seconds with my query. Again couldn't rate the staff higher, they are all very professional and helpful, a credit to the company!!!
July 17, 2026
Unprompted review
Reply from Digiweb
He is a great asset to Digiweb , we agree totally . Thanks for the 5 stars
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