Daniels-Head Insurance Agency Reviews 

2,413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff is exceptionally professional, helpful, and courteous during every single interaction. Clients often highlight the team's ongoing dedication, noting that representatives always keep the customer's best interests firmly in mind. Customers also deeply appreciate the remarkably quick response times and extremely competitive rates provided for various insurance policies. Reviewers consistently note that the dedicated team makes the entire application and renewal process exceptionally smooth, easy, and completely stress-free. Many loyal consumers point out that obtaining adequate professional coverage has never been simpler thanks to such knowledgeable and attentive brokers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and prompt... See more

Service

Reviewers express great satisfaction with the service, highlighting professional help, prompt responsiveness,... See more

Customer service

Customers had positive experiences with customer service, reporting that representatives are always prompt,... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and effective... See more

Price

Reviewers highlight positive aspects of price, consistently reporting reasonable premiums and good rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with this company since 1992. I have referred a number of my colleagues to them as well. I would HIGHLY recommend them to anyone needing Legal Malpractice Insurance. They do eve... See more

Company replied

Rated 5 out of 5 stars

The successor of my old agency (I had been with this group 31 years) at the 11th Hour finally sent me an unreasonable quote for renewal. It was nearly 4 times my last year's premium. This was done o... See more

Company replied

Rated 5 out of 5 stars

I am an attorney in Seattle. I have been with Daniels-Head for a number of years and the company has arranged for me to obtain insurance by multiple insurance companies throughout this time. Over... See more

Company replied

Rated 5 out of 5 stars

The renewal contact was prompt and easy to comply with. Staff was good in follow thru and keeping me abreast of status. renewed policy was promptly issues and delivered. Service and attention to detai... See more

Company replied


Company details

  1. #15 of 117 best companies in Insurance Agency
  2. #4 of 23 best companies in Business Insurance Company
  3. #2 of 12 best companies in Commercial Insurance Company
  4. #4 of 38 best companies in Insurance Broker
  5. #3 of 17 best companies in Liability Insurance Company

Written by the company

Professional Liability Insurance and Commercial Insurance Products. DHIA exists today to fill the unmet demand for better insurance products along with a faster and more efficient process for professionals. Our business model is a simple one, we want to know your business needs well enough to provide you insurance products that fit and make sense. If you have any questions along the way, we want to always be available. We want to give you more time to focus on your core competency, selling and growing your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,413)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process.

Easy process.

September 3, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Cox,
Thank you for taking the time to rate and review your experience with DHIA.
We work hard to make the renewal process as easy as possible for our clients. It's nice to be acknowledged for this!
We appreciate your feedback year after year, and that you continue to choose us as your partner for insuring your law practice.
As always, we are available for you and your firm. Please don't hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 4 out of 5 stars

Payment of the premium due has…

Payment of the premium due has improved, more flexibility in the time frame.

The newsletters have some value, but perhaps more intentionality regarding what practice areas you are insuring could improve information focus.

July 7, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Anderson,
Thank you for taking the time to rate and review our agency.
We're glad to hear that the recent improvements to our renewal and payment processes are more convenient and flexible. We work hard to make every interaction seamless, and it's rewarding to see our efforts make a difference.
We also appreciate your feedback on our newsletter content. We're always looking for ways to provide more valuable content to our readers, and will explore ways to share resources and insights that are more tailored to specific practice areas.
Thank you again for your thoughtful review and feedback. As always, please let us know if there is anything we can do to support you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Outstanding Diligence and Follow Up

I always appreciate how diligently my agent works to ensure I remember the deadlines and confirm that my renewal gets done timely. As a sole practitioner, the business of running the business sometimes gets delayed in the busyness of practicing law. Thank you for making sure I am still able to practice law with my malpractice intact with minimal time and effort on my part!

August 11, 2026
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Reply from Daniels-Head Insurance Agency

Thank you for rating and reviewing your experience with DHIA. We appreciate your time and thoughtful review.
We know how important timeliness is for this coverage and how busy running a law firm is. This is why we work hard to make the renewal and payment processes as painless as possible for our clients. We are delighted to hear you are pleased with our processes and service, and that you continue to choose us as your partner in insuring your law practice!
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

easy to work with

easy to work with. I just completed the application and I received a quote

August 9, 2026
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Reply from Daniels-Head Insurance Agency

Thank you for taking the time to rate and review our agency.
We do work hard to make the renewal process as painless as possible. It's nice to be acknowledged for it! We are pleased to hear you're happy with our service and hope to serve you for many years to come.
As always, please let us know if there is anything else we can assist you or your firm with.
– The DHIA Team

Rated 5 out of 5 stars
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Thank you so much for taking the time out of your busy day to share your experience with Toni and DHIA. We will make sure she sees your kind words.
We are so pleased that you had a 5-star experience! We appreciate your loyalty over the years and hope to be of service for many years to come.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Transparency about coverage and tail…

Transparency about coverage and tail options.

August 11, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Drysdale,
Thank you for taking the time to rate and review DHIA.
Providing our clients with transparent, clear information about insurance is important to us. We appreciate your loyalty over the years and hope to serve you for many years to come.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Seattle Attorney provides ****** (out of 5 :).)

I am an attorney in Seattle. I have been with Daniels-Head for a number of years and the company has arranged for me to obtain insurance by multiple insurance companies throughout this time. Over the past few years, I have been assisted by Karen Curreri, Account Executive. She and the rest of the representatives who have assisted me (sometimes in trying and very timely circumstances), have been spectacular!!! Besides having to sell my services, I have spent time selling real estate and accreditied venture capital investments which require a large amount of customer-service and I recognize great service when I am a party to it.

Anyway, I would not contribute to a customer service survey unless I provided a very good or very bad report so I am happy to provide a great one here. :)
Robert Z.

August 12, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Zoffel,
Thank you for taking the time to thoughtfully your experience with DHIA. We appreciate your time and kind words.
We are delighted to hear that you’ve had the kind of experience we expect for our clients, year after year, and that Karen and the rest of our team have provided the consistent, responsive, and supportive service you deserve.
We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Always a pleasure working with your…

Always a pleasure working with your office. Makes renewal simple. Great job!!!

August 11, 2026
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Reply from Daniels-Head Insurance Agency

Hi Consuelo,
Thank you for taking the time to rate and review DHIA!
We are delighted to hear you're happy with our service and our efforts to simplify the renewal process for our clients. We appreciate your business and hope to be of service for many years to come!
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Great service!

Great service!

August 7, 2026
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Reply from Daniels-Head Insurance Agency

Hi Ms. Oancea,
We appreciate you taking the time to share your experience with DHIA and are delighted to hear you're happy with our service.
We appreciate your loyalty over the years and hope to be of service for many years to come!
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Communication is clear and timely

Communication is clear and timely. Highly recommend.

August 4, 2026
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Reply from Daniels-Head Insurance Agency

Hi Ms. Zeigler,
Thank you so much for taking the time to rate and review your experience with DHIA.
We are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team

Rated 5 out of 5 stars

Easy to work with

Easy to work with, good communication, reasonable premiums

August 6, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Davis,
Thank you for rating and reviewing your experience with DHIA.
We are so pleased that you had the kind of easy, communicative experience that we expect for our clients, and that you continue to choose to work with us!
As always, please let us know if there is anything else we can assist you or your firm with.
– The DHIA Team

Rated 5 out of 5 stars

Got the best deal

Got the best deal, real explanations on policy coverage amounts and why and personalized service to save me almost 50% off prior e&o coverage with higher limits and amounts.

Complete win here.

Sabina

August 6, 2026
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Reply from Daniels-Head Insurance Agency

Hi Ms. Crocette,
Thank you very much for taking the time to thoughtfully share your experience with DHIA.
We value personalized, quality service and are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team

Rated 5 out of 5 stars

Easy as can be!

It was as easy as this process can possibly be.

August 5, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Kantor,
Thank you for taking the time to rate and review DHIA!
We do work hard to make the renewal and payment processes as painless as possible, and it is sure nice to be acknowledged for it!
We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

first class

always prompt, courteus and effective.

July 5, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Kurata,
Thank you for taking the time to rate and review your experience with DHIA. We appreciate your time and kind words.
Providing a responsive, communicative, and professional insurance experience is important to us, delivered in the way our clients prefer, along with a painless renewal process. We are delighted to hear that you had the kind of experience we expect for our clients.
We hope to serve you for many years to come, Mr. Kurata!
As always, please let us know if there is anything else we can assist you or your firm with.
– The DHIA Team

Rated 5 out of 5 stars

They are very courteous and…

They are very courteous and conscientious. Will discuss matters on the phone and help you to understand.

August 3, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Joe,
Thank you for taking the time to thoughtfully share your experience with DHIA.
We are pleased that you had the kind of experience we expect for our clients, and that you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Betsy and Victor went above and over…

Betsy and Victor went above and over even though my account was small they really took care of me.

July 14, 2026
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Reply from Daniels-Head Insurance Agency

Thank you so much for taking the time out of your busy day to share your experience with Betsy, Victor, and DHIA.
We are pleased that you had the kind of experience we expect for every single one of our clients. We appreciate your business and hope to serve you for many years to come!
As always, please let us know if there is ever anything else we can do for you and your business.
– The DHIA Team

Rated 5 out of 5 stars

prompt delivery of all paperwork

July 21, 2026
Unprompted review
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Paul,
Thank you for taking the time to rate and review DHIA.
Providing a prompt, responsive, and professional insurance experience is important to us. We are delighted to hear that you had the kind of experience we expect for our clients.
As always, please let us know if there is anything else we can assist you or your firm with.
– The DHIA Team

Rated 5 out of 5 stars

Great experience

Great experience! Amazing customer service, really took care of me.

July 1, 2026
Unprompted review
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Thank you for your review, Ms. Karr! We certainly appreciate it!
We are pleased that you had the kind of experience we expect for our clientele.
Please don't hesitate to call us if there's anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Staying and working with DH makes my…

Staying and working with DH makes my renewal experience easy.

July 14, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Louis,
Thank you for taking the time to rate and review your experience with DHIA.
We work hard to make the renewal process as painless as possible and be readily available for our clients. It is sure nice to be acknowledged for this! We are so pleased that you had the kind of experience that we expect for our clients, and that you continue to choose to work with us.
As always, please let us know if there is anything else we can assist you with.
– The DHIA Team

Rated 5 out of 5 stars

Excellent service from Maureen

We had a wonderful experience working with Maureen. She was on top of everything from start to finish and made the process easy and stress-free. She was friendly, professional, responsive, and a pleasure to work with. We truly appreciate her excellent service and highly recommend her!

July 15, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Connie,
Thank you for taking the time out of your busy day to thoughtfully share your experience with Maureen and DHIA.
We are so pleased that you've had the kind of quality, supportive experience we expect for our clients and hope to serve you for many years to come.
We shared your kind words with Maureen, and she asked that we let you know that 'she enjoys working with you and Anne as well'.
As always, we are available for you and your law firm. We're here to help with business insurance solutions and risk management resources. Please don't hesitate to reach out!
– The DHIA Team

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