dewbu.com Reviews 

104
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the materials and appreciate how comfortably warm the winter jackets keep them during cold weather. Consumers note that the overall presentation is excellent and the products match their expectations for everyday use. However, some reviewers were not happy with the battery performance, mentioning unexpected malfunctions and a lack of proper heating. A few other people also felt that waiting for customer support responses regarding defective parts or missing items was frustrating. Additionally, some consumers noted that sizing can run slightly large or expressed minor design preferences.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, highlighting both satisfaction with the well-made... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are well made with thick fleece and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bone cancer with a lot of pain and cold makes it worse,but I love the outdoors and hunting. So the coat keeps me nice and warm and it’s much more tolerable outside. Love it

Company replied

Rated 5 out of 5 stars

Received it quickly it was a gift so don’t know how they like the product but it looked well made with nice material I was happy with it

Company replied

Rated 5 out of 5 stars

Great product had a great price at a great price. I absolutely love the quality of the material of this Men's Polar Fleece Heated Jacket. I love all the pockets, especially the little one on the a... See more

Company replied

Rated 5 out of 5 stars

The whole process was fast and efficient. I received my order quickly and I’m very satisfied with first impressions. Looking forward to wearing when needed. Jacket is well made.

Company replied


Company details

  1. #155 of 311 best companies in Clothing Store
  2. #19 of 36 best companies in Outdoor Sports Store
  3. #5 of 9 best companies in Winter sport Store

Written by the company

DEWBU focus on the R&D, production, and sales of heated apparel. We devote ourselves to the production of world-leading and multi-functional heated apparel for both outdoor activities and daily life via advanced technology and workmanship. Whether hanging out, working, or doing outdoor activities(camping, skiing, hunting), DEWBU can provide you with cozy heated apparel to beat the cold, which would be a great option for your daily life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(104)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Would buy again.

Excellent product that is well made, promptly delivered, and a joy to own. Packaging and presentation was excellent. Bought this for my fiancé and she won't stop wearing it! She's always cold so this was the perfect gift. Highly recommend, you will not be disappointed.

May 11, 2026
Rated 5 out of 5 stars

Great jacket that keeps you warm

Great jacket that keeps you warm. So far it has worked well and seems plenty durable for day to day use. Thing i learned is that while it keeps you warm it does not breath so if you are doing anything labor intensive activities it tends to absorb the sweat and get an order to it if you don't get it a wash.

January 5, 2026
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Reply from dewbu.com

Thank you so much for your 5-star review and for sharing your honest experience with our heated jacket! ⭐

We're glad to hear it's keeping you warm and holding up well for daily use. You make a great point about breathability — since the jacket is designed to be windproof and water-resistant, it may trap heat and moisture during more intense activities. We always recommend washing it regularly like any other performance garment to keep it fresh and maintain its functionality.

Thanks again for your support and helpful feedback — it helps us improve!

Stay warm,
The DEWBU Team

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Rated 5 out of 5 stars

Delivery was perfect

Delivery was perfect

February 7, 2026
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Reply from dewbu.com

Hi
Thank you for your 5-star review. We’re glad to hear your order arrived smoothly and that you had a positive experience with delivery. We truly appreciate your support.
Best regards,
The DEWBU Team

Rated 5 out of 5 stars

battery pack

works great

February 3, 2026
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Reply from dewbu.com

Hi
Thank you so much for your 5-star review and for supporting DEWBU. We’re very glad to hear you had a great experience with our product and service. Your feedback means a lot to us and helps us continue improving.
Stay warm,
The DEWBU Team

Rated 5 out of 5 stars

My wife buying me this jacket

My wife buying me this jacket

January 26, 2026
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Reply from dewbu.com

Thank you so much for sharing this! ❤️
It's wonderful to know your wife chose DEWBU for you – that's the kind of love that keeps everyone warm. We hope the jacket brings you comfort and warmth on many cold days ahead. Wishing you both all the best! 😊🧥

The DEWBU Team

Rated 5 out of 5 stars

First Electric Heated Jacket

The whole process was fast and efficient. I received my order quickly and I’m very satisfied with first impressions. Looking forward to wearing when needed. Jacket is well made.

February 2, 2026
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Reply from dewbu.com

Hi
Thank you so much for your kind review. We’re happy to hear that you’re pleased with the warmth, quality, and overall performance of your DEWBU product. It means a lot to us to know it’s working well for you.
Stay warm,
The DEWBU Team

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Rated 5 out of 5 stars

After sending a video showing a…

After sending a video showing a defective battery, the company replaced it

February 1, 2026
Unprompted review
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Reply from dewbu.com

Thank you for sharing your experience – and we're glad we could replace the defective battery for you! 🔋🙌
Our goal is to make things right quickly and easily when there's a problem. Just a friendly reminder: DEWBU batteries come with an 18‑month warranty from the date of purchase. If you ever run into another issue, don't hesitate to email us at support@dewbu.com.

Thanks again for choosing DEWBU – stay warm! 🧥🔥

The DEWBU Team

Rated 5 out of 5 stars

Best deals and best for snow or just…

Best deals and best for snow or just wind.

January 26, 2026
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Reply from dewbu.com

Thank you! ❄️💨
We're so glad you found our deals as solid as our jackets – whether you're facing snow or just a biting wind, we've got you covered. Stay warm and keep adventuring! 😊🧥

The DEWBU Team

Rated 5 out of 5 stars

Great Customer Service

I purchased a jacket as a holiday gift. It had super fast delivery! Unfortunately, a portion of the order was missing. Fortunately, that meant that I had the opportunity to reach out to customer support. After a couple of quick back and forth messages, they sent the rest of the order. I’m pleased with the product, but the customer service is where this company shines. Thank you!

December 26, 2025
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Reply from dewbu.com

Thank you so much! 🌟
We're truly sorry your order arrived incomplete, but we're absolutely thrilled that our team could make it right for you quickly. Hearing that our customer service stood out means the world to us – because taking care of our customers is what we love most. Enjoy your jacket, and thank you for giving us the chance to shine! 😊🧥

The DEWBU Team

Rated 2 out of 5 stars

Doesn't heat well.

December 30, 2025
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Reply from dewbu.com

Thank you for your feedback – and we're sorry to hear that.
Your jacket should keep you warm. Could you please email us at support@dewbu.com with a few more details (like which heat setting you used and how long it lasted)? We’ll help you figure out what’s going on and make sure you get the warmth you deserve.

The DEWBU Team

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Rated 1 out of 5 stars

Not recommenf

Paid for expedited delivery (3 days) and it took 10 days for item to be received.
Customer service was of minimal assistance.

January 1, 2026
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Reply from dewbu.com

Dear Customer,

Thank you for your feedback. We sincerely apologize for the delay in delivering your order, especially since you selected expedited shipping.

We have investigated your order. While we strive for fast shipping, external factors such as inclement weather and carrier delays can sometimes affect delivery times, and we acknowledge that this delivery did not meet your expectations.

We have contacted you privately via email and have issued a full refund for the expedited shipping fee. Our goal is to ensure every customer receives satisfactory service.

If you have not yet received our email, please check your spam folder, or contact us directly by emailing support@dewbu.com and providing your order number.

Thank you for giving us the opportunity to resolve this issue.

Sincerely,
The DEWBU Team

Rated 5 out of 5 stars

Product fits and performed as…

Product fits and performed as advertised.

December 29, 2025
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Reply from dewbu.com

Thank you!
That's exactly what we love to hear – fits right, works right, just as promised. Enjoy the warmth, and thanks for trusting DEWBU! 😊

The DEWBU Team

Rated 5 out of 5 stars
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Reply from dewbu.com

Thank you! 😊
We're so happy that you're happy. That's what keeps us going. Stay warm and enjoy every moment in your DEWBU! ❄️🔥

The DEWBU Team

Rated 5 out of 5 stars

Great product had a great price at a…

Great product had a great price at a great price.

I absolutely love the quality of the material of this Men's Polar Fleece Heated Jacket. I love all the pockets, especially the little one on the arm, that would be great for a pair of keys. I do wish one of the pockets on the upper arm was big enough for an iPhone, though that’s my only qualm. The fleece is really thick and overall it’s a really made jacket hoodie. I wish they made it in a pullover or lease without a hood. Personally, I never use hoods.

November 27, 2025
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Reply from dewbu.com

Thank you so much for this thoughtful feedback! 🙌
We're thrilled you love the quality, the pockets (yes – that little arm pocket is perfect for keys!), and the thick fleece. And we truly appreciate your suggestion about a larger arm pocket for an iPhone – we're taking notes! 📝 Also, noted on the hoodless/pullover idea. We'll share this with our design team for future collections. Thanks again for your kind words and for choosing DEWBU! 😊🧥

The DEWBU Team

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Rated 5 out of 5 stars

I had some trouble with my initial…

I had some trouble with my initial order. Greatly appreciated that DEWBU responded within 24 hours. The problem was clarified and all items ordered were delivered. Customer service is very responsive. Thank you!

November 29, 2025
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Reply from dewbu.com

Thank you so much for your kind words! 🙏
We're sorry you had trouble at first, but so glad our team could step in quickly and get everything sorted for you. Responsive customer service is something we truly take pride in. Thanks for giving us the chance to make it right – and thank you for choosing DEWBU! 😊🧥

The DEWBU Team

Rated 5 out of 5 stars

Great product

Great product, would definitely buy again!!!

November 25, 2025
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Reply from dewbu.com

Thank you so much! 🔥
That means the world to us. We can't wait to keep you warm again next winter – or even sooner! 😊

The DEWBU Team

Rated 5 out of 5 stars

This is my second one

This is my second one, Love them. Winter, motorcycling, camping, these jackets are deadly.

November 28, 2025
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Reply from dewbu.com

Love to hear it! 🔥🏍️🏕️
Second one? That's the ultimate compliment. From winter commutes to camping and riding – we're honored to be your go‑to gear. Stay warm and keep the adventures coming! 😎🧥

The DEWBU Team

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