Hudson Reed DE Reviews 

12,730
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more

Company replied

Rated 5 out of 5 stars

I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more

Company replied

Rated 5 out of 5 stars

Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Boiler and Heating Service
  4. Interior Designer
  5. Plumber
  6. Radiator Shop

Written by the company

Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.

Hudson Reed

Written by the company

Schnäppchen der Woche
Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.

Kostenlose Lieferung

Ab einem Einkaufswert von 500EUR

Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.

Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,730)

901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Hudson…

Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exceptionally accommodating whenever there was an issue.

Really great service and a very positive experience. Highly recommended!

August 25, 2026
Unprompted review
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Schukies,

Thank you very much for your excellent feedback. We are delighted that you are very happy with the customer service you have received from our colleague Angela.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

Top Service

It was a very well service managed by Julian - great & many thanks

August 18, 2026
Unprompted review
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Harten,

thank you so much for your fantastic feedback! We are delighted to hear that you have received an excellent service from Julian.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Everything ok.

July 16, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Puzic,

thank you for your feedback. We are delighted to hear that your order arrived quickly and that everything is okay.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars

good service due broken part during transport

One part was broken during transport. I got the new part in days. No disscussion - just service.

July 9, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Stahl,

Thank you for your great feedback. We are pleased to hear that you were promptly provided with a replacement spare part and that you are satisfied with our service.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars

I had to change my order over the…

I had to change my order over the phone, and I received excellent support in German. Thank you for the great service!

June 8, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Hans,

Thank you for your great feedback. We are delighted to hear that you have received excellent support to amend your order.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

The radiator came bumped, BUT ...

The radiator came scratched and bumped on two places.
However, the customer services offered immediately a replacement or money return. This was very professional and it completely changed my experience with the purchase.

June 10, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear customer,

Thank you for your review. We are very sorry to hear that your radiator arrived damaged. I have just attempted to contact you via telephone using the phone number provided with your order; however, I was unable to reach you at this time. I have therefore sent you an email in the meantime.

We will await your response and, as soon as we hear back from you, we will resolve this issue for you as quickly as possible.

We look forward to hearing from you.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars

Quality

Quality items , good delivery

June 8, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Belhani,

Thank you for your positive feedback. We are delighted to hear that you are satisfied with the quality of your items and that the delivery went smoothly.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Brigitte,

we are delighted to hear that everything is perfect, and would like to thank you for your great feedback.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

Very reliable service

Very reliable service, good quality.

May 19, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Gerald,

Thank you for your great feedback. We are delighted to hear that you are happy with our service and the quality of our products.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

The goods arrived on time and the…

The goods arrived on time and the conversation with the telephone operator went very well.

May 4, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Ms Ziemnik,

thank you for your feedback. We are pleased to hear that you have received your order on time and that you have also experienced a very good telephone service.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars

Easy & fast

Easy & fast! No complications, great delivery, great products!

May 6, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear customer,

Thank you for your great feedback. We are delighted to hear that you have not experienced any complications and are happy with the products.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

👍😀😀😀

👍👍😀👍😀👍😀👍😀👍😀

April 17, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrter Kunde,

vielen Dank für Ihre tolle Bewertung! Wir freuen uns, dass Sie mit allem sehr zufrieden sind.

Mit freundlichen Grüßen,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Jürgen,

Thank you for your great feedback. We are delighted to hear that everything has been dealt with quickly and uncomplicated.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

everything ok from ordering to delivery

everything ok

March 10, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Customer,

Thank you for your great feedback. We are delighted to hear that everything from placing your order to delivery went well.

With kind regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

Fast

Fast. Good quality

March 20, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Ronald,

Thank you very much for your great feedback. We are delighted that you have received your order quickly and are happy with the quality.

Kindest regards,

Christine
Hudson Reed Europe

Rated 5 out of 5 stars

quick delivery

quick delivery, good product

January 16, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Brier,

thank you for your positive feedback. We are pleased to hear that your order was delivered to you quickly and that you are satisfied with your product.

Kind regards,

Angela
Hudson Reed Europe

Rated 5 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Consumer,

Thank you very much for your fantastic feedback. We are delighted that you are happy with the quality of the goods.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

I can not english

January 15, 2026
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrter Herr Szele,

vielen Dank für Ihre Bewertung. Da unser Kundenservice-Team deutschsprachig ist, können Sie Ihre Bewertungen selbstverständlich auf Deutsch abgeben. Wir werden auch bei all Ihren Anfragen gerne auf Deutsch mit Ihnen kommunizieren.

Mit freundlichen Grüßen,
Ihr Hudson Reed Team

Rated 5 out of 5 stars

Quick and helpful regarding spare parts

Quick and helpful

March 17, 2026
Unprompted review
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Kirstin,

Thank you for your great feedback. We are delighted to hear that you have received the right support for your spare part requirements.

Kindest regards,

Your Hudson Reed Team

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