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Dalfilo Reviews 

14,262
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Great quality as always. Just some different colours would be great. Like marine blue or anthrazit. Thanks

Company replied

Rated 5 out of 5 stars

Great product quality and a perfect costumer support! I will definitely buy more and recommend it to friends!

Company replied

Rated 5 out of 5 stars

perfect product, high quality. Perhaps the company can improve the outward appearance with an optional series equipped with trim along the closing edges of the top sheets and pillowcases. Ottima qual... See more

Company replied

Rated 5 out of 5 stars

Shipping to UK was a little slow but it was worth the wait as the sheets are impeccably well made. Really good communication from customer service throughout & they have only just started shipping to... See more

Company replied

Company details

  1. Bedding Store
  2. Textile Mill

About Dalfilo

Written by the company

Dalfilo is a home linen brand made in Italy. We connect the finest artisans to the end consumer. Our 100% cotton sheets are loved by our customers. We offer double, twin, and single bed sheets, along with towels, bathrobes, and many other products that bring a 5-star hotel experience into your home. Our double bed sheet sets include a fitted sheet with elastic corners, a top sheet or duvet cover, and envelope-style pillowcases. We also offer regenerated feather duvets, pillows, silk pillowcases, and bath products for children.

From our Bottega to you

Written by the company

Our story weaves together the journeys of our artisans and our customers.
Our vision is to enable the finest Italian Artisans to connect directly with global consumers, giving them the possibility to access the traditional Italian Botteghe from everywhere in the world.

Unique products, tailored just for you

Our customers' most loved service

Our customers' most loved service
We offer customization on our products to make them truly unique and perfectly suited to you.

Contact info

Italian handmade quality

Unique technical skills from generation to generation.

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(14,262)

2,631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great quality as always

Great quality as always. Just some different colours would be great. Like marine blue or anthrazit. Thanks

August 25, 2026
Dalfilo logo

Reply from Dalfilo

Hello Ivetta,

We are so glad that you appreciated the artisanal quality of our products. We look forward to seeing you online again soon for a new purchase and earning that fifth star!

Wishing you a great day,
The Dalfilo Team

Rated 5 out of 5 stars

Great product quality and a perfect…

Great product quality and a perfect costumer support! I will definitely buy more and recommend it to friends!

August 21, 2026
Dalfilo logo

Reply from Dalfilo

Thank you so much for your wonderful feedback! We are thrilled to hear that you loved the quality of our products and your experience with our customer support. We can't wait to welcome you back for your next order, and we truly appreciate your recommendations to friends! Best regards, The Dalfilo Team

Rated 4 out of 5 stars
Dalfilo logo

Reply from Dalfilo

Hello Sophie,
We are delighted that you appreciate the quality of our handcrafted products.
We suggest you consider joining our "Refer a Friend" program to enjoy a discount on your next order. You can find more details here: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot
We would love to have you join our Instagram community! There, we share décor inspiration, behind-the-scenes glimpses of our craftsmanship, and plenty of practical home tips.

We look forward to seeing you at @dalfilo.official as we continue weaving stories together.
The Dalfilo Team

Rated 5 out of 5 stars

Great quality and comfortable bedding

Great quality and comfortable bedding. I own several pieces and am very happy with it!

August 20, 2026
Dalfilo logo

Reply from Dalfilo

Hello Felix,

We are delighted that you appreciate the quality of our handcrafted products.

We suggest you consider joining our "Refer a Friend" program to enjoy a discount on your next order.
You can find more details here: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot
We would love to have you join our Instagram community! There, we share décor inspiration, behind-the-scenes glimpses of our craftsmanship, and plenty of practical home tips.

We look forward to seeing you at @dalfilo.official as we continue weaving stories together.
The Dalfilo Team

Rated 5 out of 5 stars

Great quality fitted sheet

Great quality fitted sheet, very soft to sleep on. Good price point.

August 18, 2026
Dalfilo logo

Reply from Dalfilo

Hello Holly,

We are delighted that you appreciate the quality of our handcrafted products and our pricing.
We suggest you consider joining our "Refer a Friend" program to enjoy a discount on your next order.
You can find more details here: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot
We would love to have you join our Instagram community! There, we share décor inspiration, behind-the-scenes glimpses of our craftsmanship, and plenty of practical home tips.

We look forward to seeing you at @dalfilo.official as we continue weaving stories together.
The Dalfilo Team

Rated 5 out of 5 stars

Good quality and excellent client service

Excellent customer service and very good quality as always!

July 28, 2026
Dalfilo logo

Reply from Dalfilo

Good afternoon,

We're delighted to hear that you appreciated the quality of our handcrafted products.

We'd also like to take this opportunity to invite you to join our "Refer a Friend" program, where you can receive a discount on your next order. Simply use the following link:

https://www.dalfilo.com/pages/refer-a-friend?situation=trustpilot

We'd also love to welcome you to our Instagram community! There, we share home styling inspiration, behind-the-scenes glimpses of our artisanal production, and plenty of practical tips for your home.

We look forward to seeing you at @dalfilo.official and continuing to weave beautiful stories together.

The Dalfilo Team

Rated 1 out of 5 stars

The linnen is good

The linnen is good, but I received the wrong size

July 21, 2026
Dalfilo logo

Reply from Dalfilo

Dear Eveline,

We are sorry to hear that you received the wrong size.
Please contact our customer service team, and we will arrange to get the correct size to you.
You can reach us via email at supporto@dalfilo.com, explaining the situation.

Thank you again, and have a wonderful day.

Best regards,
The Dalfilo Team

Rated 5 out of 5 stars

Nice quality

Good communication-delivery-packaging-quality

July 17, 2026
Dalfilo logo

Reply from Dalfilo

Thank you so much for your great review! We are thrilled to hear that you were satisfied with our communication, the delivery, the packaging, and the quality of our products. We hope to see you again soon!

Rated 5 out of 5 stars

everything

July 7, 2026
Dalfilo logo

Reply from Dalfilo

Good morning,

We are delighted to learn of your appreciation for the quality of our handcrafted products. We invite you to consider joining our "Refer a Friend" program, through which you can earn a discount on your next order. You will find further details at the following link: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

We would absolutely love to welcome you to our Instagram community! There, we share home decor inspiration, behind-the-scenes glimpses of our artisanal production, and many practical tips for your home.

We look forward to seeing you on @dalfilo.official to continue weaving stories together.

The Dalfilo Team

Rated 3 out of 5 stars

Disappointing delivery fabulous product

My sheets are wonderful and worthy of 5 stars (this is my second order). However, my delivery experience was disappointing. The delivery company did not try to deliver to my home as before but delivered to a collection point where I found the package open.

July 9, 2026
Dalfilo logo

Reply from Dalfilo

Dear Helen,

We are very sorry about what happened during the delivery of your order. Generally speaking, this indicates that the courier attempted delivery at the provided address but found no one there at that specific time.
GLS, the courier, noted that "delivery was not possible due to an unforeseen event or a delay on the distribution route."
We apologize once again for this inconvenience, which was beyond our control; however, we will certainly report the incident to the courier to help prevent this from happening in the future.
Thank you for bringing this to our attention and for your understanding. We wish you a pleasant day.

Best regards,
The Dalfilo Team

Rated 5 out of 5 stars

All good

Great quality
Fast delivery
Nicely packaged

All good
I recommend

January 27, 2026
Dalfilo logo

Reply from Dalfilo

Good morning Melanie,

We are delighted that you appreciate the quality of our handcrafted products. We invite you to join our "Refer a Friend" program to benefit from a discount on your next order. You can find further details at the following link: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

We would absolutely love to welcome you to our Instagram community! There, we share home decor inspiration, behind-the-scenes glimpses of our artisanal production, and many practical tips for your home.

We look forward to seeing you on @dalfilo.official to continue weaving stories together.

The Dalfilo Team

Rated 5 out of 5 stars
Dalfilo logo

Reply from Dalfilo

Buongiorno,
è con soddisfazione che apprendiamo il suo apprezzamento per la qualità dei nostri prodotti artigianali. La invitiamo a considerare l'iscrizione al nostro programma "Invita un Amico", attraverso il quale potrà ottenere uno sconto sul suo prossimo ordine.Troverà ulteriori dettagli al seguente indirizzo: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot
Ci piacerebbe tantissimo averla nella nostra community su Instagram! Lì condividiamo le ispirazioni per l'arredo, i dietro le quinte della nostra produzione artigianale e tanti consigli pratici per la casa.

La aspettiamo su @dalfilo.official per continuare a tessere storie insieme.
Il Team di Dalfilo

Rated 5 out of 5 stars

💯❤️🤩🤩🤩 Very good

💯❤️🤩🤩🤩 Very good! Love the product!

June 30, 2026
Dalfilo logo

Reply from Dalfilo

Good morning Elisabeth,

We are delighted that you appreciate the quality of our handcrafted products. We invite you to join our "Refer a Friend" program to benefit from a discount on your next order. You can find further details at the following link: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

We would absolutely love to welcome you to our Instagram community! There, we share home decor inspiration, behind-the-scenes glimpses of our artisanal production, and many practical tips for your home.

We look forward to seeing you on @dalfilo.official to continue weaving stories together.

The Dalfilo Team

Rated 5 out of 5 stars

Amazing product

Amazing product. Personalized and a good price.

February 26, 2026
Dalfilo logo

Reply from Dalfilo

Good morning Marco,

We are delighted that you appreciate the quality of our handcrafted products. We invite you to join our "Refer a Friend" program to benefit from a discount on your next order. You can find further details at the following link: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

We would absolutely love to welcome you to our Instagram community! There, we share home decor inspiration, behind-the-scenes glimpses of our artisanal production, and many practical tips for your home.

We look forward to seeing you on @dalfilo.official to continue weaving stories together.

The Dalfilo Team

Rated 5 out of 5 stars

Excellent quality

Excellent quality, delivered on time

June 22, 2026
Dalfilo logo

Reply from Dalfilo

Dear Cindy,

We are delighted that you appreciate the quality of our handcrafted products. We would like to suggest joining our “Refer a Friend” program to benefit from a discount on your next order. You can find more details at the following link: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

We would also love to have you in our Instagram community! There we share home décor inspiration, behind-the-scenes insights into our artisanal production, and many practical home tips.

We look forward to welcoming you on @dalfilo.official to continue weaving stories together.

The Dalfilo Team

Rated 5 out of 5 stars

Sheets cool to the touch

Sheets cool to the touch, soft, completely satified

June 11, 2026
Dalfilo logo

Reply from Dalfilo

Dear Karen,

We are delighted that you appreciate the quality of our handcrafted products. We would like to suggest joining our “Refer a Friend” program to benefit from a discount on your next order. You can find more details at the following link: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

We would also love to have you in our Instagram community! There we share home décor inspiration, behind-the-scenes insights into our artisanal production, and many practical home tips.

We look forward to welcoming you on @dalfilo.official to continue weaving stories together.

The Dalfilo Team

Rated 5 out of 5 stars

Colori e materiale una combinata…

Colori e materiale una combinata vincente

June 4, 2026
Dalfilo logo

Reply from Dalfilo

Buongiorno Stefania,
è con soddisfazione che apprendiamo il suo apprezzamento per la qualità dei nostri prodotti artigianali.

La invitiamo a considerare l'iscrizione al nostro programma "Invita un Amico", attraverso il quale potrà ottenere uno sconto sul suo prossimo ordine. Troverà ulteriori dettagli al seguente indirizzo: https://www.dalfilo.com/pages/invita-un-amico?situation=trustpilot

Augurandole una piacevole giornata,

Il Team di Dalfilo

Rated 5 out of 5 stars

Timely delivery and high quality…

Timely delivery and high quality beautifully packaged

June 4, 2026
Dalfilo logo

Reply from Dalfilo

Dear Jeanne,

We are very pleased to hear that you appreciated the quality of our handcrafted products.

We would also like to take this opportunity to recommend our “Invite a Friend” program, which allows you to receive a discount on your next order. You can simply use the following link:
https://www.dalfilo.ch/pages/einen-freund-einladen?situation=trustpilot

We wish you a lovely day!

Kind regards,
Your Dalfilo Team

Rated 1 out of 5 stars

Embarrassing quality.

Embarrassing quality.

Order #1128-UK

Ordered a "premium cotton" duvet cover and fitted sheets about 18m ago, at first glance they looked ok, but over time they deteriorated despite washing at recommended temperature and spin.

Quality feels worse than Ikea's, so bad that we are not using these bedsheets anymore.
First time it happens to me, and I've owned all qualities of bedsheets (from Ikea's first price to luxury bedsheets)... I thought I was buying quality with Dalfilo, turns out it's only marketing.

June 5, 2026
Unprompted review
Dalfilo logo

Reply from Dalfilo

Dear Thomas,

Thank you for taking the time to share your experience with us. We are truly sorry to read your feedback.

We take all reports regarding the durability and long-term quality of our products very seriously. The fact that the fabric has deteriorated despite following the recommended washing instructions does not reflect the standards we strive to maintain.

We are very sorry that your experience did not meet your expectations, and we sincerely appreciate you bringing this to our attention. Your feedback will be shared with our quality team for further review.

Should you wish to discuss this further, our customer service team remains at your disposal.

Team Dalfilo

Rated 5 out of 5 stars

Very good I will order again

February 3, 2026
Unprompted review
Dalfilo logo

Reply from Dalfilo

Dear Rose Mary,

thank you very much for your trust!

We’re glad you had a positive experience and we’ll be happy to assist you with your next order.

Dalfilo Team

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