Crusestick Reviews 

30
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have now placed three orders with , Crusestick and all three arrived successfully. My first experience honestly surprised me — they offered to ship my order before receiving payment, whi... See more

Rated 5 out of 5 stars

Definitely legit and convenient. The customer service is really nice, there was an issue delivering to my address and they sent me new product and shipped it same day. I wouldn't say the process is se... See more

Rated 5 out of 5 stars

It feels a little sketchy at first but they i got the package earlier than the said delivery date.

Rated 4 out of 5 stars

Got my Terra Mint order in Boston in 4 days. Package was good! Payment was a little unusual for me at first, so thats why im leaving 4 stars. But the order went fine, tracking was sent and i recei... See more

Company details

  1. #6 of 26 best companies in Electronic Cigarette Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.7

All reviews

(30)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy

It feels a little sketchy at first but they i got the package earlier than the said delivery date.

July 14, 2026
Rated 5 out of 5 stars

Three successful orders and great service.

I have now placed three orders with , Crusestick and all three arrived successfully.

My first experience honestly surprised me — they offered to ship my order before receiving payment, which I did not ask for. I was skeptical at first, but everything arrived exactly as described.

Since then, I have placed two more orders, prepaid for them, and both shipments were processed and delivered without any issues.

Communication has always been professional and friendly, tracking numbers were provided, and the products arrived well packaged.

In today’s world it’s rare to find a company that trusts its customers, so I wanted to return that trust as well.

Thank you for the excellent service. I will definitely order again and can recommend Crusestick based on my personal experience.

June 30, 2026
Rated 5 out of 5 stars

Definitely legit and convenient

Definitely legit and convenient. The customer service is really nice, there was an issue delivering to my address and they sent me new product and shipped it same day. I wouldn't say the process is seamless (you're definitely dealing with real people that make mistakes) but I like that, you never worry your talking to a bot or something. Payment is straightforward and items are legitimate.

June 11, 2026
Rated 4 out of 5 stars

Got my Terra Mint order in Boston in 4…

Got my Terra Mint order in Boston in 4 days.
Package was good!
Payment was a little unusual for me at first, so thats why im leaving 4 stars. But the order went fine, tracking was sent and i received everything with no problem.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy, from the payment to the shipping. I received my product today without any problems at all. This company is legit and I will be purchasing from them again in the future. More convenient for US customers like myself also than buying from EU companies. The standard shipping through US Postal Service was fast. Thank you for providing this service, as finding a legitimate source for these products can be challenging. ( Update ) I'm on my 6th order now with Crusestick. I've had zero issues with shipping or getting the products I want. Very happy with the excellent service. Just a heads up, my review was unprompted meaning, I was so happy with the service that I came to Trustpilot directly and left feedback without receiving any emailed review requests. This is why it doesn't have a verified tag on it.

May 27, 2026
Unprompted review
Crusestick logo

Reply from Crusestick

Thank you so much for your detailed review 😊
We're very happy to hear that everything went smoothly from payment to delivery.
Providing a reliable and convenient option for US customers is exactly what we strive for, so your feedback truly means a lot to us.

Thank you again for your trust and support — we look forward to serving you again in the future 🙏

Rated 5 out of 5 stars

Nothing to complain

There are a lot of scammers out there, so I was very suspicious at first. However, nothing to complain about — these guys are fast and reliable.

May 26, 2026
Unprompted review
Crusestick logo

Reply from Crusestick

Thank you for your review
We really appreciate your honesty and are very happy we could make you feel comfortable ordering with us.

Glad everything went smoothly 🙏

Rated 5 out of 5 stars

My first order

Very reliable support and they answer fast.

May 12, 2026
Crusestick logo

Reply from Crusestick

Thank you for your feedback
We truly appreciate your support and are glad you had a good first experience with us 👍

Rated 5 out of 5 stars

Top-quality product and excellent service!

I've been using Crusestick for a few months now and I'm genuinely impressed. The product quality is outstanding — it's durable, well-designed, and does exactly what it promises. Ordering was straightforward, delivery was fast, and the packaging was excellent. Customer service was also super responsive when I had a question. I highly recommend Crusestick to anyone looking for a reliable, high-quality product!

May 4, 2026
Crusestick logo

Reply from Crusestick

Thank you so much for your kind words 😊
We truly appreciate your support and are very happy to hear you’ve had a great experience with both the products and our service.

Looking forward to your next order 🙏

Rated 5 out of 5 stars

Excellent Service

Excellent Service. I have ordered twice received my tracking number within a day, and shipment within 5 days. Will buy from again.

April 16, 2026
Crusestick logo

Reply from Crusestick

Thank you very much for your feedback
Glad to hear everything arrived smoothly and that you were happy with the service.

We truly appreciate your support and look forward to serving you again 👍

Rated 5 out of 5 stars

Everything went fine! Fast service

Everything went fine! Was able to pay with paypal, which is easy for me. Received my shipment within 5 days.
Very satisfied. Thank you!

March 30, 2026
Unprompted review
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Reply from Crusestick

Thank you for your review, Maryann!
We’re glad everything went smoothly and appreciate your support!

Rated 5 out of 5 stars

Was dubious at first, but these guys are legit and responsive!

While an internet search suggested that the site was sketchy, I ended up ordering from them anyway and was pleased to find that they are not only legit, but very responsive, and reliable. Have been using them ever since.

February 4, 2026
Unprompted review
Crusestick logo

Reply from Crusestick

Hey Brad,
Thanks a lot for your honest feedback 🙌

We know how it feels when something seems sketchy at first — that’s why we always try to respond quickly and keep everything transparent.

Really glad you gave us a chance and that we could prove ourselves. Customers like you are the reason we keep pushing to improve every day

Always here if you need anything!

Rated 5 out of 5 stars

Awesome

Fast shipping , very responsive ! 5 stars

March 20, 2026
Crusestick logo

Reply from Crusestick

Thank you for your review 😊
We truly appreciate your trust and are always here for you!

Rated 5 out of 5 stars

Ordered a pack of sticks for testing

Ordered a pack of sticks for testing. Arrived on time. Excellent support, fast delivery. Will order again. Great experience, highly recommend.​​​​​​​​​​​​​​​​

March 4, 2026
Crusestick logo

Reply from Crusestick

Thank you for your kind words 😊
Glad everything arrived on time — we’ll be happy to serve you again!

Rated 5 out of 5 stars

Great site for iqos equipment

Great site for iqos equipment

February 2, 2026
Crusestick logo

Reply from Crusestick

Thank you so much!
We’re happy to hear you had a great experience with our site.
Hope to see you again!

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