Courtly Reviews 

921
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and officiants for being extremely helpful, professional, and accommodating throughout the entire wedding planning journey. People regularly mention that the digital platform makes arranging a legal wedding incredibly simple, fast, and entirely stress-free from the comfort of home. Reviewers note that communication is clear, responsive, and available around the clock to answer any questions that couples might have. Some reviewers were not happy with the overall service or experienced minor delays in receiving their official marriage documents. A few individuals also felt that the process could use a bit more polish regarding document delivery.

What people talk about most

Service

People report positive experiences with service, highlighting that the entire wedding and paperwork process... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, patience, and constant... See more

User experience

Customers report positive experiences with user experience, highlighting how smooth, fast, and stress-free... See more

Customer service

Reviewers mention positive feedback about customer service, noting that the team is consistently helpful and... See more

Response time

Customers consistently note positive experiences with response time, highlighting how quickly inquiries and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We would like to extend our gratitude for their assistance making our wedding possible and stress free! We we're based offshore and our country hasn't allow same sex marriage yet, but thankfully I f... See more

Rated 5 out of 5 stars

Amazing, efficient, and perfect from start to finish. Every single person we dealt with at Courtly and Utah State County were unbelievably helpful in every single way, and we thank you all dearly fro... See more

Rated 5 out of 5 stars

We had a great experience with Courtly from start to finish. Everything went smoothly, and the entire process was simple, organized, and stress-free. Their team was professional, responsive, and made... See more

Rated 5 out of 5 stars

The sign in process was pretty straight forward. We had an issue using county electronic submission, but managed to submit scanned documents via mail. Courtyard people were very helpful and guided... See more


Company details

  1. #22 of 87 best companies in Legal Services
  2. #3 of 4 best companies in Marriage License Bureau
  3. #3 of 11 best companies in Wedding Service

Written by the company

Courtly enables couples from around the world to get legally married online. From obtaining a license to officiating a remote ceremony, Courtly is bringing the aisle into the 21st century and is on a mission to make marriage accessible to everyone, everywhere—regardless of their nationality, sexuality, or physical location.


Contact info

4.8

Excellent

TrustScore 5 out of 5

921 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(921)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall excellent service

I like the fact that that even though I started getting g irritated and short with them, they kept their calm and understood why I was... due to no fault I theirs at all. Overall excellent service. Very professional.

August 31, 2026
Unprompted review
Courtly logo

Reply from Courtly

Thanks so much for this, and for the honesty in it too. Really glad the team could stay patient and understanding, and that the overall experience still came through as professional and excellent. We appreciate you sharing it.

Rated 5 out of 5 stars

A Seamless Experience Across Borders

My wife and I are incredibly grateful to Courtly for helping us achieve a milestone we had been hoping and waiting for for years. As an Asian same-sex couple, our relationship had long been bound by our love, commitment, and holy union, but having our marriage officially recognized felt like a distant dream. The fact that we were living in different countries when our wedding took place made the process even more challenging.

Thankfully, Courtly made everything possible and far easier than we ever imagined. From our initial inquiries to the completion of the process, we felt supported every step of the way.

I would especially like to commend Lei/Amorelle for her patience, professionalism, and dedication. She consistently answered our questions and addressed our concerns, guiding us through the forms, payments, and apostille requests with care and efficiency. Her support gave us confidence throughout the entire journey.

We are also very thankful to Stephanie T., our officiant, for being so accommodating to our requests and for patiently waiting for our guests to log in before the ceremony began.

Hands down, 100% great service. Courtly helped turn what once seemed impossible into a reality. We will always be grateful for the kindness, respect, and support we received. We highly recommend Courtly to couples, especially those navigating distance and unique circumstances, who are looking for a seamless and meaningful experience.

August 8, 2026
Unprompted review
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Reply from Courtly

Thank you so much for sharing this, it truly moved our whole team. Helping turn what once felt like a distant dream into reality for you both is exactly why we do this work. We'll be sure to pass along your thanks to Lei and Stephanie. Congratulations to you and your wife, and thank you for recommending us to other couples navigating distance.

Rated 5 out of 5 stars

Very professional

Very professional, friendly. Outstanding service.

August 13, 2026
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Reply from Courtly

Thanks so much for this! Really glad the team came across as professional and friendly. We appreciate the kind words!

Rated 5 out of 5 stars

SEAFARERS MARRIAGE😃

With my partner we both are seafarers.
We work in different ships and want to get the legal marriage certificate so we can live and work in the same ship together.
Courtly was an option that we took without thinking twice. They helped us in every step and kindly reply all of our answers. In less than a week we had the certificate with us. We hope to be reunited next month. 😃😃💞🙏🏼

August 21, 2026
Unprompted review
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Reply from Courtly

Thank you so much for sharing this, what a wonderful reason to get married! We're so glad we could help you both get the certificate quickly so you can work on the same ship together. Wishing you a joyful reunion next month!

Rated 5 out of 5 stars

We are happy of the experience with…

We are happy of the experience with courtly. They reply so fast for any inquiries that we have. They even have a website where we can log-in using our own account and our wedding video is also uploaded there. We commend courtly for their service.

August 7, 2026
Unprompted review
Courtly logo

Reply from Courtly

Thanks so much for this! Really glad the team was quick to respond, and happy to hear the account portal made it easy to access your wedding video. We appreciate the kind words!

Rated 5 out of 5 stars

Thank you for such great service

Thank you for such great service. You have been very helpful to me.

August 5, 2026
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Reply from Courtly

Thanks so much for this! Really glad the team could be so helpful throughout. We appreciate you sharing it.

Rated 5 out of 5 stars

Very helpful

Very helpful. Easy process.

July 31, 2026
Courtly logo

Reply from Courtly

Thanks so much! Glad the team was helpful and the process felt easy. We appreciate you sharing it.

Rated 5 out of 5 stars

Excellent

Excellent communication and process very easy.

July 29, 2026
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Reply from Courtly

Thanks so much for this! Glad the communication was clear and the process felt easy. We appreciate you sharing it.

Rated 5 out of 5 stars

Excellent Service

Excellent service with great follow up

All questions were answered and requests attended to promptly

July 26, 2026
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Reply from Courtly

Thanks so much for this! Really glad the follow up felt thorough and that your questions and requests were handled promptly. We appreciate you sharing it.

Rated 5 out of 5 stars

Great and easy experience

The dashboard was easy to follow and the bosses was very thorough and simple.

July 21, 2026
Courtly logo

Reply from Courtly

Thanks so much for this! Glad the dashboard was easy to follow and everything felt thorough and simple. We appreciate you sharing it.

Rated 5 out of 5 stars

Excellent service

Great experience with a very accommodating staff.

July 23, 2026
Courtly logo

Reply from Courtly

Thanks so much for this! Really glad the staff could be so accommodating. We appreciate you sharing it.

Rated 5 out of 5 stars

Absolutely everything I wanted my…

Absolutely everything I wanted my marriage proposal to be! Quick, seamless, and every detail taken care of all in 24 hours. Larissa and Stephanie were amazing! So grateful!

July 22, 2026
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Reply from Courtly

Thank you so much for this! So glad we could make everything quick and seamless for you, and we'll be sure to pass along your thanks to Larissa and Stephanie. Congratulations, and thank you for sharing!

Rated 5 out of 5 stars

Thanks to courtly my now wife and I…

Thanks to courtly my now wife and I were able to make a dream come true, for over 3 years we were trying to find a way to be able to get married but because of distance and also the fact that we are 2 females in my motherland they don’t accept marriage of the same sex but thanks to COURTLY we were able to make that happen. We are beyond grateful and we recommend it to all the couples that are away from each other, the process is fast and they guide you through it all. Thank you COURTLY. :)

July 16, 2026
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Reply from Courtly

Thank you so much for sharing this, it truly touched our whole team. Helping you and your wife make this dream a reality after three years is exactly why we do what we do. Congratulations to you both, and thank you for recommending us to other couples navigating distance and finding their own path to marriage.

Rated 5 out of 5 stars

Review

Yall made it really easy. Yall were great to work with and were understanding when we needed to reschedule I appreciate it

July 6, 2026
Courtly logo

Reply from Courtly

Thanks so much for this! Really glad we could make it easy and work with you when the reschedule came up. We appreciate you sharing this!

Rated 5 out of 5 stars

Our experience was great

Our experience was great. You were very responsive to our emails and concerns.

July 2, 2026
Courtly logo

Reply from Courtly

Thank you so much! We're really glad the team was responsive whenever you had questions or concerns. Congratulations again, and thank you for sharing this!

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