Chorley Group Reviews 

Really pleased with the way things went with buying new car Rhys was brilliant and soon had us sorted highly recommended

From start to finish could not fault the service we received when we bought a car from the Bolton branch.
Chris and Danny could not help us enough and went out of there way to make the sale go through smoothly.

Gareth (Burnley Branch) was fantastic throughout the process. Was thorough and Made the process really straightforward. Exceptional customer service and have guaranteed “another” long term customer.
Thank you!
Jordan B

Had a brilliant experience at Wigan Nissan. Tom Shuttleworth was the salesman that was dealing with me . He was excellent.He helped me find my new car . Kept me up to date with all the process and on the day of collection, everything rang so smoothly. Love my car so much and would definitely go back and speak with Tom over my next car. Massive Thank You again Tom for being so helpful

terrible over the past three times our car went in to be fixed items have been stolen. a hello kitty fan from the back of the left seat when the carama went in to be fixed earlier this year. next the air con went a pen was stolen. now lastly they called it in for software update and now my special glasses i need to be outside have been stolen from the same back of the seat the fan was in. they are refusing to pay for replacement glasses the glasses were left the night before it went into them and gone after it come back. saying no cctv? surely that would show someone in the back of the car were they should not of been in the first place. won’t be using ormskirk one again next car w8nt have anything to do with these idiots.

First class service from the team at Chorley Nissan. Jack was superb in the whole process, kept us informed at every stage of the process and within a week we were driving away in our car. Really pleased we chose Chorley Nissan and would highly recommend them to others. Great selection of new and used cars

I found the staff at MG Chorley very helpful and friendly. They took time to explain everything in detail and answered all my questions. The part change process was efficient and a fare price was offered for my old car. Alex found me a new care which met all my requirements and is a great colour! On hand over day Simon was very helpful and accommodating, sitting in the car with me and explaining how everything worked. That meant I could drive home confidently.

It was a very smooth process and the salesman made us welcome and gave us an honest opinion when we had told him what we were looking for. I would definitely recommend.

We had an excellent experience purchasing our new MG S9 from Chorley MG. From start to finish, the whole process was smooth, straightforward, and completely hassle-free.

A special thank you to Megan, who provided superb service throughout. She was friendly, professional, knowledgeable, and kept us informed every step of the way, making the entire purchase feel seamless. Nothing was too much trouble, and she made collecting our new car today a really enjoyable experience.

We're absolutely delighted with our new MG S9 and couldn't be happier with the outstanding customer service we received. We would highly recommend Chorley Group to anyone looking for a new car, and especially Megan for making the whole experience so easy and enjoyable.

Thank you once again, S&S.

I needed a quick resolution to my new car and Rio was thoroughly helpful in assisting with that . Great service all round .

Very Disappointing experience with Chorley Motors.
Approached dealership excited about buying a car, but unfortunately the overall process left us feeling uncomfortable and lacking extreme confidence especially in the transparency of the finance and negotiation discussions. I’d be very weary going in as a naive customer.
While the staff were polite throughout (typically sales trained) the experience ultimately became stressful rather than enjoyable, and despite raising our concerns directly with management, we remain disappointed with the outcome and overall handling of the matter.

Had a great experience with this company. Had a fair way to travel to see the vehicle and was relying on the companies description of it, and it was as described, if not better !
Adam looked after me without the usual pressure sell.
I have no hesitation in recommending Chorley Preston and their website will be my first port of call in should I consider another purchase

Would just like to say a BIG THANKYOU to Sean Black purchased my. New car & the process was made so easy for me .
Sean Black even arranged delivery to my home address , very professional, would certainly 100% recommend & would certainly buy again.
Once again a big thank you to Sean .

Great guys great service and understanding my situation going through

I went to view a car with Adam but it was not quite what I was looking for. Him and his manager then went out of their way to find me the car I wanted and at a great price. They delivered it for me and dealt with the paperwork to de-register my old car making it easy to do business with them.
The service was amazing, did not feel pressured in any way, such a friendly team each and every one of the people I dealt with. I can't recommend them highly enough for anyone looking to buy a car.

The staff were amazing, no hard sell just honest answers to questions. The sales team told me to take time to think about the car before committing to buy. I have never ever come across this before as most sales staff sell their products with a hard sell. It really was a pleasure doing business with them.

Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, friendly, simple process. Thanks

Great customer service from Andrew at Chorley Nissan. He spent time explaining everything to us and we are delighted with our new car.

Our 2021 MG HS developed multiple sensor faults, followed by a "Start/Stop System Fault – Consult Handbook" warning and the engine management light before completely failing to start, leaving us stranded over 200 miles from home.

Despite repeatedly contacting Chorley Group for help, we've been left without a solution. We were told manager Stuart would contact us, but after multiple requests we've received no response.
It's now been a week since we first contacted MG, and we still have no idea how we're getting home. The lack of communication, support and customer care has been incredibly stressful and disappointing.

Based on our experience, we cannot recommend Chorley Group and hope they improve how they support customers when vehicles become undriveable.

Brilliant experience from start to finish. We liased with Megan. Excellent communication. Zero pressure, transparent from the start and very speedy application process