Ubigi eSIM Reviews 

45,238
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 16,607 reviews, reviewers had a great experience with this company. Customers frequently praise how exceptionally easy the initial setup process is, allowing people to connect smoothly and instantly upon arrival at their foreign destination. Consumers also deeply appreciate the consistently reliable signal strength, excellent coverage, and remarkably fast internet speeds experienced throughout their international travels. However, some people mentioned experiencing occasional connectivity drops, unexpected signal loss, or extremely slow network speeds in certain specific locations. Some reviewers also noted that it could occasionally prove a bit tricky to get started when switching eSIMs or managing accounts.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that installation is... See more

Service

Reviewers highlight ambiguous aspects of service, experiencing a mix of great connectivity and frustrating... See more

Product

Clients share ambiguous opinions on product performance during their travels. While some consumers reported... See more

Location

Reviewers mention ambiguous feedback about location, reflecting mixed experiences across different countries.... See more

Website

Consumers find website experiences to be mixed, reporting a variety of connectivity issues alongside some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The network is awesome. It works almost anywhere. The underground station and walkway can be tricky though will still work. If the price is just couple of dollars less than original, it can beat o... See more

Company replied

Rated 4 out of 5 stars

Easy to get an eSIM for any country. Unfortunately it doesn't come with a phone number which is required for some services in Japan but even more in Thailand like paying for rabbit card or cashless pa... See more

Rated 4 out of 5 stars

Used in Japan, brilliant. Reliable always available. Used in Greece- not so good- was on a Greek island and Ubigi probably chose a 5g network that wasn’t so reliable for that island?

Rated 5 out of 5 stars

This is by far the easiest eSIM I have ever used. The installation was much easier and simpler than the Holafly eSIM I have used in the past, and the Europe Unlimited plan was also cheaper. I have not... See more


Company details

  1. #7 of 12 best companies in Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

Promotion box for Ubigi eSIM

Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

45K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(45,238)

18,818 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased eSIM never worked

Purchased eSIM never worked. The only way to contact Ubigi is via email which is totally ridiculous & took way too long to get a response. Problem not solved requested a refund let’s see what happens now.

August 29, 2026
Rated 5 out of 5 stars

Absolutely loved using Ubigi eSIM

Absolutely loved using Ubigi eSIM. That was the best service and honestly so useful during my Japan trip. Their prices are just undefeated on the market and it’s so easy to install/set up and top up if needed. I’d get Ubigi again next time for sure. Definitely recommending it!

September 4, 2026
Rated 5 out of 5 stars

Very good service

I had absolutely no problems during my trip to South Korea; I had excellent network coverage the entire time.

September 4, 2026
Rated 5 out of 5 stars

10GB for 2 Weeks is Perfect!

My husband and I each got 10GB eSims for our 2 week Scandinavia trip, and it was more than enough data. They worked perfectly and were way more affordable than our carrier’s travel plan. We had no issues and definitely recommend these!

August 13, 2026
Rated 5 out of 5 stars

Brilliant !

Brilliant !! Was so easy to navigate initial set up and worked perfectly as was expected and hoped for !! No glitches no issues just slid into action and worked ! Used in china and now using 30 day plan across Europe.. landed in Europe and it just kicked in smoothly!!

August 27, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look