A huge thanks to Jim for his outstanding service! He provided all the information I needed and facilitated a quick, cost-effective shipment of my carpet tiles to the Midwest. The price and speed were... See more
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At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.
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Wholesale Prices on Carpet, Hardwood, Luxury Vinyl Plank, Laminate, & Sheet Vinyl
3068 North Dug Gap Rd., 30720, Dalton, United States

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Quick response to material I needed. Alan was very helpful. My sheet vinyl actually arrived in late afternoon of the very next day after my purchase. Pricing was wonderful on new old stock Armstrong sheet vinyl. Excellent experience all around.
Shipping was wrong never connected me I had to track down the shipping terrible shipping they don't give a shitt.
Reply from Carpet Express
Alan was excellent, very helpful. he answered all our questions even when he had to call the factory or the answer. He got back to us right away and worked hard to get us our best price and value.
Reply from Carpet Express
Professional and knowledgeable was your sales rep Alan Jewell. He worked with the contractor, and everything went smoothly! Will visit Carpet Express again and will recommend!
Reply from Carpet Express
Mrs. Suzy makes everything easy and fast. She makes doing business with Carpet Express Worth it.
Reply from Carpet Express
WE HAVE ALWAYS HAD THE BEST EXPERIENCE WITH CARPET EXPRESS SUZANNE HAAS ALWAYS BEEN THERE TO HELP
Reply from Carpet Express
Carpet Express is fast and efficient with their services. Deborah was very friendly and helpful as well. I highly recommend this company!
Reply from Carpet Express
I had a wonderful experience on both occasions that I placed orders with Carpet Express. Joyce was extremely knowledgeable and went out of her way to ensure that I received exactly what I wanted and everything arrived perfectly, My costs were even lower than I expected.
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Sonja was fantastic to work with and was prompt in her responses and getting things ordered accurately. Really appreciated her help. Thank you! Valerie
Reply from Carpet Express
Bryce always make things super easy when ordering! Definitely my go to guy whenever I need LVP
Reply from Carpet Express
Superb SELECTION AND THE BEST CUSTOMER EXPERIENCE I HIGHLY RECOMEND CARPET EXPRESS FOR ALL YOUR FLOORING NEEDS!!!
Reply from Carpet Express
Suzanne is so great to work with. Good communication and customer service. I feel like friends when we talk. Ordering is easy and shipping is reasonable
Reply from Carpet Express
My sales rep Greg Smith always goes above and beyond to see I get a good product at a great value within a reasonable time frame!
Remember only Jesus Saves Acts 4:12
Reply from Carpet Express
Great prices.. great carpets!! Also I did one room in linoleum.. it is great!!
Reply from Carpet Express
You said you would trim the salvage edges of the carpet and you delivered the carpet with the salvage still on the carpet.
I had to hire 2 carpet installers to trim the edges at additional cost.
Reply from Carpet Express
I had a great experience buying from Carpet Express. Working with Joyce was a pleasure. thank you to Joyce and the folks at Carpet Express for the service and being able match my existing floor to complete my home.
Reply from Carpet Express
Personal attention from real people. Accurate information. Great product. Quick shipping.
Reply from Carpet Express
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