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Protect your payment gateways and your e-commerce business like never before. Support all type of businesses
United States
4.3
17 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Joe Fisch was very helpful and friendly. He took time to answer my questions and didn't hesitate to repeat his answers as needed. He made me feel comfortable in the conversation. He knew his business.
These guys rock. Their product works flawless and made my business boom really. Very professional and their support is very responsive. The add value comparing to the price is sooo much more. Highly suggested
Brilliant experience, start to finish. Support was next level for someone who was just starting off. I can’t recommend this team enough!! Highly impressed lads
using Cards Shield for more then 2 years, there is no service like Cards Shield.
using cards shield from last 1 year now works great and the support team is amazing keep the good work
Our team has been running high-risk payments for years and the ease of setup + support is unmatched. Highly recommend!
I’ve been using CardShield for over 2 years, mainly for PayPal and stripe payment protection, and the experience has been excellent. The plugin is powerful, reliable, and does exactly what it’s supposed to do.
Support has always been responsive and professional, and the system has helped me significantly reduce payment-related issues. I highly recommend CardShield to anyone looking for strong and effective payment protection
Exceptional service and incredibly helpful and responsive team, wish I could give 6 stars!
This product is an absolute must-have for my e-commerce work. I use it every day, and it’s made a huge difference in how smoothly I run my business. It’s reliable, easy to use, and honestly one of the best tools I’ve invested in. Highly recommended.
These guys are awesome and trustworthy and provide a great credit card processing service. Would recommend.
The best app that supports PayPal and Stripe payment gateways for a WooCommerce website. Excellent support, a must-have plugin for online selling
The best platform we have ever used for merchant processing. They developed a custom platform just for us and their support team is second to none.
Been using them for a year now they are the best in the market with the best friendly support team.
Excellent service. Fast and convenient payment gateway integration. Enthusiastic support.
They presented themselves as a professional middleman, but after 3 days and several transactions only, they said their processor is down. Withheld our money, and declined to pay us out. Don't fall in this trap.
Reply from Cards Shield
Hello,
Thank you for sharing your feedback. We would like to clarify an important misunderstanding.
Cards Shield (cardsshield.com) is a payment gateway application and security layer, not a payment processor or fund-holding service. Our platform connects merchants to their own payment accounts (such as Stripe, PayPal, or other third-party processors).
We do not receive, hold, or control customer funds at any time.
In your case, the transactions were processed through a third-party payment provider chosen by your business. When that provider experienced technical or operational issues, it unfortunately affected your payouts. However, this was outside of Cards Shield’s control.
We understand how frustrating payment delays can be, and we truly sympathize with your situation. That said, any payout or fund availability matters must be resolved directly with the payment processor that holds your merchant account.
If you’d like, our support team is happy to help review the integration logs and guide you toward the correct provider for resolution.
Transparency and security are our top priorities, and we have never withheld client funds because we simply do not have access to them.
Please feel free to contact us at tien@cardsshield.com so we can assist further.
Best regards,
Cards Shield Support Team
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