CARDETAIL Reviews 

194
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering online is extremely smooth, expressing great satisfaction with the surprisingly wide range of top tier items available. Shipping is consistently described as lightning-fast and reliable, with packages always arriving safely and completely in full within a very brief timeframe. Some reviewers were not happy with occasional product issues experienced during their purchases, such as minor leaks in parts or incorrectly delivered connectors. A few consumers also noted frustrating challenges when attempting to exchange or return specific items that turned out to be unneeded.

What people talk about most

Product

Customers had positive experiences with product, expressing appreciation for the high quality and wide... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting the extremely fast and... See more

Service

Consumers find service to be a source of great satisfaction, highlighting consistent efficiency and... See more

Quality

People report positive experiences with quality, highlighting high-class and effective items alongside safe... See more

Order

Reviewers mention positive feedback about order processes, consistently reporting smooth and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excel... See more

Company replied

Rated 5 out of 5 stars

Outstanding shop! "This is a truly amazing store! They have a huge selection of products, and everything I needed was actually in stock and ready to go. On top of that, the prices are excellent—defin... See more

Company replied

Rated 5 out of 5 stars

Ordered a couple already at Cardetail. Always fast shipping and great products. With the last order, the chassis cleaner, there was a small issue; One of the linkages had a leak. Communication was... See more

Company replied

Rated 5 out of 5 stars

I've ordered from several different car detailing brands/companys across europe but this is by far the best. The products was extremely well packed and protected in the package and delivered very fast... See more

Company replied


Company details

  1. Auto Chemistry Shop
  2. Car Accessories Store
  3. Car Detailing Service
  4. Car Equipment Accessories Store

Written by the company

CARDETAIL - De webshop en winkel voor premium auto detailing producten van bekende topmerken. Alles voor het reinigen, behandelen en beschermen van het exterieur en het interieur van je auto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(194)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

By far number one car detailing

By far number one in packing quality. Super professional. I had a question about a stock item and within 24hrs the owner replied.
100000% recommend!

August 3, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Jan, thank you so much for the fantastic review and recommendation! We’re thrilled to hear you were happy with our packaging quality and quick support.

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

I recently started ordering from these…

I recently started ordering from these guys and I have to say I have zero disappointments. Orders are shipped extremely fast, customer support is super attentive and responsive. Definitely a "must purchase from" company.

July 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality products with a quality service

I've used this company for a while now and always they are efficient and a pleasure to deal with. I did have a small issue with one order a while back but their excellent customer service had it sorted immediately.
As supplier of quality detailing goods I highly recommend them.

June 23, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Thank you so much for taking the time to write this wonderful review!

We’re absolutely thrilled to hear that you’ve had such a great experience with us over time. While we always strive for perfection, knowing our team was able to resolve that minor issue quickly and get things back on track for you means the world to us.

Thanks for being a loyal customer, we look forward to helping you keep things shining for a long time to come!

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

From order to my house

From order to my house - 20h.
Amazing service

July 21, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Kate, thank you so much for the awesome review! Under 24 hours from click to your doorstep, that’s what we love to hear. We're thrilled we could get your order to you so fast. Enjoy your purchase!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Very good service and perfectly safe…

Very good service and perfectly safe packed! Super fast shipping as wel

July 20, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Marco, thank you so much for the great review! We’re thrilled to hear that your order arrived super fast and safely packed. Enjoy your purchase, and we look forward to serving you again soon! 😊

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Best european detailing shop

It must be my 5th order at Car Detail and I have never been disappointed.
Packages arrive quickly, products are well protected.
For car detailers both hobbyists, prosumers and professionals, this is really worth it.

June 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

I was going to order from stipt polish point but then looked at cardetail and found a lot of the products to be better priced and higher quality. With getting the same products as I would have gotten at stipt I got a lot more value for my money and even saved money!

Sadly something I ordered wasn't actually in stock even though the website said it was, but Taylor was incredibly quick with sending me an email that it wasn't in stock. I found 2 new items which roughly came to the same total and the problem was solved! They even added in some small extra's which was a very pleasant surprise.

Thank you for the amazing customer service, will definitely keep shopping at cardetail.be for all my car cleanig products!

Overall perfect customer service, quick delivery and amazing products.

May 27, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Luca, thank you so much for taking the time to leave such a wonderful review. We are absolutely thrilled to hear that you found exactly what you were looking for and that you are happy with the value and quality of our products!

We sincerely apologize again for the stock issue with your initial order, but we are glad we could help you sort it out quickly. We always aim to make things right as fast as possible, and we're delighted that you were happy with the alternative items and the little extras we included!

Enjoy your products!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Top service

Fast and professional service !

May 19, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Milan,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with us.

Kind regards,
Lennert | CARDETAIL

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Rated 5 out of 5 stars

Outstanding shop!

Outstanding shop!
"This is a truly amazing store! They have a huge selection of products, and everything I needed was actually in stock and ready to go. On top of that, the prices are excellent—definitely the best value for money out there. To top it all off, the shipping was lightning-fast. Highly recommended to anyone looking for great deals and top-tier service!"

May 12, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Nikolenko, thank you so much for the fantastic review! We're absolutely thrilled that you loved our selection, pricing, and fast shipping. Your recommendation means the world to us, and we can't wait to serve you again!

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Great service and communication.

Great service and communication.
Range of products is huge.
This is my preferred store for detailing products, highly recommend it.

May 7, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Remco, thank you so much for the fantastic review! We are thrilled to be your go-to store for detailing products. We always strive to provide great service and a wide selection, and we look forward to helping you again soon!

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Great products, fast delivery, and excellent customer service

As everybody else mentions, videos are great. I've decided to purchase products from them and absolutely love them. Fast delivery to NL (had €200 package in two days already).

May 5, 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Daniel,

Thank you so much for the wonderful review! We're thrilled that you enjoy our videos and absolutely love your new products. It's great to hear your order made it to the Netherlands so quickly. Thank you for your fantastic support!

Kind regards,
Eddy | CARDETAIL

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