Capifrance Reviews 

Our experience was awful and left us feeling totally drained. Go with a real estate agent with a local office and presence. This is an awful service with poor communication and the agents are only interested in their commission.

Told that they are not able to speak english and that the house is sold. But the offer is still online.
Perhaps the should say that the offers are only for french and italien speaking customers.

Zero Stars for these ‘un-real’ estate agents.
We contacted the Angouleme branch of Capifrance, controlled by Phillipe Buyens, and dealt with his anointed (oily by sight and by nature) agent for the Barbezieux Saint-Hilaire, South Charente, region, one Patrick DESCARSIN.
Patrick DESCARSIN let us down in so many ways too numerous to list here. However, we will try and give you the gist of this man’s character and behaviour.
We put in an offer (suggested by him) for one of his clients properties. Initially, he said he knew the owner well and felt he would accept this offer given the very long time the property had been on the market and the numerous upgrades needed to bring the property up to standard. He said we should swiftly sign and date the purchase agreement.
I was very surprised by this and pointed out that we were still waiting to hear from him on a number of issues that he had promised to resolve on several occasions, such as (i) non-working AC units (ii) no DPE Energy readings (iii) no annual property tax/communal tax figures (iv) broken septic tank (v) leaking swimming pool (vi) pool pump not working, and (vii) non-receipt of the inventory for the contents included in the sale. His reply to this was we should not be concerned as all of these things would be resolved before the final purchase with everything replaced/fixed as new.
It is necessary to note that he did not tell us about the broken AC and leaking swimming pool, and only acknowledged these things after we had pointed them out. He first off tried to suggest that the leak was tiny, despite the garage walls and floor beneath the pool, saturated with water and damp. He then tried to suggest it was not the pool but a surface drain that could easily be fixed. Clearly he was hiding the very many problems this property had. Suffice to say that we never got answers/remedies to any of the problems listed.
Knowing we were very keen on the property because it had good disabled access, seemed to weaken our position, as he was sure we would buy it despite the problems. By the time we ended our dealings with him, he had suggested 5 more prices rises, taken most of the contents off the table, and got us to agree to an extra £12,000 to replace the pool, only afterwards to be told it was just a small leak that had now been fixed!
In summary, Patrick DESCARSIN of Capifrance, completed failed to communicate effectively with us whilst trying to purchase one of their advertised properties. His behaviour was very, very, suspicious around pricing and negotiations. Please avoid this charlatan, fraudster, liar, misogynistic, ignorant, incompetent, narcissistic, and disrespectful clown.
As to his boss Phillipe Buyens in Angouleme, and Capifrance head office, they were useless and complicit. We did not receive a single reply to phone messages, and extensive emails
Be warned! A very unscrupulous agency and agent.

I'm a current renter and this company is absolutely horrible. I'm paying for features that have not worked since I moved in. My mail is stolen by the upstairs neighbor who also rents from the same agency, all because the landlord refuses to put in a proper mailbox. The building front door cannot be locked during the day because the building buzzers do not work since I moved in. The lights on the stairs go out repeatedly because they keep sending a electrician who just keeps replacing fuses instead of fixing the problem. They want the tenants to clean the building common areas, instead this should be done by the owner of the building. Me and my son were harassed by a business owner in our building who has access when be shouldn't, this company has done nothing after repeated emails and letters sent AR. I had a hole in my bathroom ceiling and they took months to fix it. This was supposed to be a completely renovated unit, it's a haphazard unit with so many faults! I have rented all over the world and they are by far the worst people I have rented from ever. They took my money and ran! Do not rent from them period!