Free bet trophies are essentially worthless
Trophies are the reason I decided to play on Campobet, but it turns out they are mostly worthless.
If you earn enough points through their challenges, you can use them to buy a "trophy" that gives you a free bet. But here's the catch: The free bet can only bet used after you've lost all your money! So I'm not sure what the point in trying to earn these trophies is.
For that reason I really want to give them 1 star, but I have to give them that their app is pretty nice so it's going to be 2 stars from me.
Reply from Campobet
Hi Jesper Bager Rasmussen,
Thank you for sharing your feedback. We’re glad to hear that you enjoy our app!
Regarding the trophies and free bets, we understand that the rules can feel restrictive. The requirement to use the free bet after deposited funds are used is part of the system’s standard rules. We appreciate your comments, as feedback like yours helps us evaluate how we present and explain our features more clearly in the future.
If you have any questions about how trophies or free bets work, our support team is always available to provide clarification. You can reach us at support@campobet.dk.
Thanks again for your input, and we hope you continue to enjoy the app.
Best regards,
Campobet.Dk