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Bloomwell Reviews 

7,758
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

It was a straight forward process. Registration, Appointments etc... were all clear. Only down side is I wasn't able to use my american Visa Debit card in the Pharmacy (grünebrise), although the webs... See more

Rated 5 out of 5 stars

Fast, reliable, no nonsense What I expect from a German Co. A nicely working app as well. And a BIG shout out to: CANNABIS APOTHEKE RHEINLAND so far the quickest reaction time, ordered yester... See more

Rated 5 out of 5 stars

I´ve been a patient for more than a year now and it has been nothing but a good experience. I was very sceptical in the beginning but everything turnt out just fine. Trying to reach someone in Cust... See more

Rated 5 out of 5 stars

I recently had the pleasure of experiencing Bloomwell's service, and I can't say enough good things about it! From the moment I placed my order, everything was seamless and efficient. The quality o... See more

Company details

  1. Doctor
  2. Alternative Medicine Practitioner
  3. Cannabis store
  4. Online Food Ordering Service

Written by the company

Bloomwell ist deine rundum Komplett-Lösung für deine med. Cannabis-Therapie. Ganz bequem von unterwegs aus innerhalb von 5 Minuten Patient werden, Termine buchen oder ein kostenloses Rezept anfragen, den umfassenden Live-Blütenbestand checken uvm. Digital, schnell und diskret.


Contact info

Promotion box for Bloomwell

Kostenloses Rezept mit Bloomwell

Je nach medizinische Vorgeschichte dauerhaft kostenloses Rezept.

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,758)

3,268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Good prices, Fast delivery and quality products. I'll be referring all of my friends!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Schneller, effizienter und freundlicher Service/Quick, efficient and friendly service

Ein absolut hervorragender Service. Ich war am Samstagvormittag beim Arzt, der mir ein Rezept ausstellte. Am darauffolgenden Sonntagabend gab ich meine Bestellung für die Medikamente über die Bloomwell-App auf. Am Dienstagnachmittag waren meine Medikamente bereits per DHL Express bei mir angekommen. Ich bin überaus zufrieden mit der Schnelligkeit und dem Ablauf bei Bloomwell als meinem Anbieter.

Absolutely excellent service. I saw the doctor on Saturday morning and he wrote a prescription for me. The following Sunday evening, I was placing my order on the Bloomwell app for my medication. By Tuesday afternoon, my medication had arrived by DHL Express mail. I couldn’t be any happier with the speed and process using Bloomwell as my provider.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

I remember pouring my heart out into…

I remember pouring my heart out into the request for obtaining a medical cannabis recipe. I stated that I needed it desperately, stating several of my life-hindering conditions. They denied my request with an automated system, no support, or anything else. It was the end of the road apparently. And my suicidal intentions only grew stronger. I decided to just go ahead and grow it myself since it was now legal. Turns out, it didn't only help one of my conditions, it solved SEVERAL more that I didn't even know I had! So I did in fact need it desperately... I will never forget that this automated system almost ended my life.

April 30, 2025
Unprompted review
Bloomwell logo

Reply from Bloomwell

Thanks for your feedback.

We’re very sorry to read about your experience and the situation you describe. This sounds incredibly difficult, and we’re glad to hear that you were able to find something that improved your quality of life even if it was not with us.

Please understand that decisions regarding prescriptions are made based on strict medical and regulatory guidelines. In some cases, applications cannot be approved if certain criteria are not met or if there are medical reasons that prevent a prescription. That said, we understand how frustrating and discouraging this can feel—especially when you were seeking support.

It’s important to us to handle situations like this with care and responsibility. If you’re currently struggling, we strongly encourage you to seek support from a qualified healthcare professional or a local support service in your area—they can provide direct and immediate help.

If you would like, you are welcome to reach out to our support team so we can review your case and provide more context around the decision.

We wish you all the best moving forward. 💚

Rated 5 out of 5 stars

Very good experience

Very good experience. The quality of the products is good and delivery was also on time. I had opted for express delivery in a day and I got it in a day.

April 18, 2026
Unprompted review
Rated 4 out of 5 stars

Verification

They refused to verify my document (passport) and when I try to re-attempt to verify it , it says problem with my verification doccument again. So disappointed because I needed medication

(They reached out and problem was fixed )

February 16, 2026
Unprompted review
Bloomwell logo

Reply from Bloomwell

Hello,

We’re very sorry to hear that you’re experiencing issues with the document verification process, especially if you urgently need your medication. We understand how frustrating that must be.

Verification problems can sometimes occur due to technical or formatting issues, and we’d really like to look into this for you and help resolve it as quickly as possible.

To do so, please send us your details (name and the email address registered with us) via Trustpilot so we can forward your case directly to our support team.

Alternatively, you can contact our support team directly at:

📧 info@bloomwell.de

📞 +49 69 870 043 880 (Mon–Fri 9am–3pm, Sat 10am–1pm)

We’ll make sure this gets reviewed promptly. 💚

Rated 4 out of 5 stars

support

Accidentally I chose the “Pickup” I already paid and cant change it to delivery… Support don’t give an answer, the phone support is horrible with that AI (update: they solved my issue, I was a little impatient. so I apologize for the previous bad review

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service


they promised a free prescription. Everything looked good until after I paid for my items they said I need to pay for the prescription with no mention of this while I was ordering. Customer service told me I didn't click on the coupon (which I did) then said one item I chose wasn't in the special to activate the coupon (it was. Half of the options went grey) now the customer service has been ignoring me for 2 weeks after pressuring me to pay when it's their own fault the coupon didn't work and that they didn't mention this cost before I ordered the items

Update my emails have still been ignored for months now. Avoid using as customer service is super unfriendly and just not interested in even reading my emails

December 20, 2025
Unprompted review
Bloomwell logo

Reply from Bloomwell

Thank you for sharing your experience. We understand how frustrating this situation must feel, especially when expectations around a promotion are not met.

We’d really like to review your order in detail to understand exactly what happened with the coupon and why it didn’t apply as expected. Please send us your registered email address and, if available, your order number directly via Trustpilot so we can look into this properly and give you a clear explanation.

Ignoring customers is not our intention, and we’re sorry if you felt left without support. Once we have your details, we’ll make sure your case is reviewed thoroughly. 💚

Rated 5 out of 5 stars

Danke

Angela danke i had problem she fixed it, she was professional kind & got compensated with 2 jars to reserve my stash , nice one bloomwell highly recommended

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service


Fantastic service. Quick and easy consultation with amazing choice. Delivery was reasonable and the item was packaged discreetly. Very happy

November 26, 2025
Unprompted review
Bloomwell logo

Reply from Bloomwell

Thanks so much for your lovely review! 😄
Great to hear the consultation, choice and delivery all hit the mark and nice that the discreet packaging worked well for you too.

Happy you’re happy! 🚀💚

Rated 5 out of 5 stars

Extremely efficient and smooth

Extremely efficient and smooth experience from bloom with interface and within no time my order was processed and delivered 💯

November 22, 2025
Unprompted review
Bloomwell logo

Reply from Bloomwell

Love that we're already on a first-name basis 😄
Thanks so much for your review, that smooth and efficient experience is exactly what we want for all our patients 🚀💚

Rated 5 out of 5 stars

The delivery was fast

The delivery was fast. The quality and price are top notch.

November 16, 2025
Unprompted review
Bloomwell logo

Reply from Bloomwell

Our name is BloomWELL for a reason. 😉
Thanks for your feedback and welcome to the Bloomwell family! 💚

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