Blessed CBD Reviews 

I want to 'correct' my earlier posting on Blessed CBD. They contacted me and very quickly refunded themoney for the items not delivered. At the weekend I reordered and am delighted to say the package arrived by Royal Mail today, exactly as I ordered. Thank you Trustpilot and Blessed. Goes some way to restoring my faith in the human race!

I was a big supporter of Blessed CBD but it would appear that they are now a victim of the 'exceedingly bad customer service curse'. This is always a red flag for me.
I have been a member of their elite club which gives discounts on products as well as other perks for years. I renewed membership 13/06/26 at a cost of £30 but when I came to place an order 4/8/26 their site told me I was not an elite member and so not entitled to the promised discount. I contacted them 3 times without response, starting 4/8/26. I then told them that as I had never had the benefit of elite, I therefore did not have a contract to cancel and so they should return my £30 as I was receiving no benefit for the money they had since June. Their response on 25/8/26 was that they had now applied the elite status and contract cancellations are not allowed! A response completely against my wishes. I no longer trust this company and CANNOT recommend.

A disgrace of a company. They used to be so good with no issues. They still charge for next day delivery (£4.99) but its been over a week now and my product has still not been sent out. They also claim it is UK based but my last order is showing from the Netherlands. You also get no response from their online form or Instagram.

My order costing £41 never arrived. I have attempted to contact the company four times now via different emails and the online contact form, and they FAIL to communicate.

The box arrived empty. I have sent 2 emails to the company and no response. I tried to call them and the number provided doesn't exist.
I have bought from them in the past and I was satisfied. Something changed.

Ordered on July 8th with a next day delivery for £4.99, yet up till now no info regarding the delivery. Emailed 3 requests - no reply whatsoever. Will never order again. Assuming will receive my order at some point...

DO NOT USE THIS COMPANY.
They are a complete and utter joke. Paid for next day delivery and took 8 days to come. Not only that but I ordered 1800mg and they sent 1000mg. Said they reply in 2 hours or 24 hrs maximum but 7 days and still nothing. Take your business else where as I am cause they are a joke

Follow up review. Have contacted them over and over again. I ask different questions each time and yet they reply with the same response. I have asked for the name and contact details of the M.D to log a formal complaint but they are reluctant to give this information. They don’t even deserve a 1 star review. Won't be buying from them again.

I am very unhappy having to even give 1 star. I can only assume there has been a takeover of Blessed CBD as the recent service is worse than apalling. I ordered 3 bottles of Full Spectrum 1000mgm of CBD at a toal cost of £60+. After waiting several days I received a parcel containing not 3 but 2 bottles of Premium CBD oil. I have tried contacting the company by email and Facebook with absolutely no response from them! In addition I cannot find a telephone number on which to contact them? Anyone experiencing the same difficulties? I would like to point out I never had any problems with Blessed CBD during several years of regualr use.

I’ve been using Blessed for a few years now and had been impressed. Recently I ordered oil and gummies and only received half my order - no gummies. Emails to chase up have not been responded to. It looks like they might be using a different distributor. I won’t be using Blessed again which I’m disappointed by.

Have been a very happy customer for years and would have consistently given the company and their products 5 stars but recently have faced undue delays and lack of communication from customer services.
Ordered items on 11 June expecting them to arrive within a couple of days as per previous orders. Contacted them on 19 June via their web form, to which there has bee NO response (despite all the usual assurances on their website) however the tracking details confirms that they only dispatched the items on 19/6 - 8 days after the order was placed and seemingly only after receiving my enquiry!! Had an email notification recently from Royal Mail that they are expecting the parcel from Netherlands - details on the BlessedCBD website continue to refer to it being a UK company.
It is now 15 days since the original order was placed and I am still waiting for delivery. This does not appear to be a courier issue rather one that the management of the company need to address urgently, if it does not want to lose loyal customers for good!

Order shipped from Europe despite paying for Elite next day shipping. 6 days later it is still waiting to leave France. No information given about where it’s being shipped from.

yet to receive two seperate orders placed over a week agao. i have tried multiple times to contact someone but your email bounces back, you have not replied to my attempts to contact you on instagram and facebook and there is no other way to contact/raise issue. The order was over £100 in value and it looks like i will never receive the order OR get simple response from someone on the customer care team. Awful. Avoid, avoid, avoid. Scam

If anyone ever reads this from this company then please stop sending me emails every day when I have never subscribed to them.

I am extremely disappointed with the level of customer service I have received and would like to make a formal complaint.
I have already explained that as soon as I received my last order, I realised that I had mistakenly ordered the wrong items. When I contacted your customer service team, I was advised to return the items to the address provided and include a note inside the package with my order number, address, and details of the items being returned.
I followed your instructions exactly. I returned the package promptly, paid £6.00 for the return postage, and provided you with the tracking number. After that, I was instructed to contact you again with the order number and details of the returned items, which I did.
However, today I received the same package back because it appears that the return was refused. I would like an explanation as to why the package was rejected when I followed all the instructions given to me and incurred additional costs to return it.
I am also concerned by the lack of proper customer support. Why is there no direct email address where customers can correspond with you properly? Why is there no telephone number available to speak with a customer service representative? Communicating solely through a website contact form is inadequate, especially when dealing with unresolved issues such as this.
I have been a member of your club and a loyal customer, purchasing your CBD products on a monthly basis for several years. I find it unacceptable that a long-standing customer is treated in this manner. There has been a complete lack of assistance, communication, and respect throughout this process.
As a result of this experience, I have lost all confidence in your company and do not intend to make any future purchases from you. I also reserve the right to share my experience publicly through customer reviews.
Under my consumer rights, I am requesting a full refund for the two items I attempted to return. I no longer require these products and only wanted to exchange them for alternative items. Given the way this matter has been handled, I do not wish to purchase anything further from your company and simply require the refund owed to me.
I expect a prompt response and resolution to this matter.

This company has not submitted any accounts TO COMPANIES HOUSE since 2023 !!

FONT BUY FROM THESE PEOPLE

I wish i had looked at the reviews first, but i didnt and i suffered.

They sent the wrong order. They say they cant advise, but did anyway and advised on the 1000mg CBD oil. So i odered the 1000mg, but they sent the 1800mg. This caused irratation in my eyes and to the point i could hardly see out of both.

I contacted customer servies. Total waste of time. I had to send 6 messages before i got one back. They said that i need to check a chart to see if there would be a reaction with the cbd. I did that before i made the order. There was nothing else i am taking that would have an adverse effect.

I sent the last email today and threatened them with trading standards and a solicitor.

A TOTAL WASTE OF SPACE COMPANY RUBBISH UNTESTED PRODUCTS PIG IGNORANT STAFF AND THEY WONT TAKE ANY RESPONSIBILITY FOR CUSTOMERS HEALTH !

I have purchased a number of products over the years from Blessed my last order being November 2025. In this order i purchased the annual Elite membership. When I recently logged on to make another purchase it stated that I do not have an active membership. Sent a number of enquiries via the messaging on the website and also email, everyone of them ignored. There is no phone number to contact them either. So much for their quote that they will respond in a few hours or at least within 24 hours- I’ve bey waiting almost a week.
Guess I will now take my business elsewhere!

I have ordered from Blessed many times over the last few years and all has been good up til now. My last order hasn't turned up and I have tried contacting them 3 times using different methods to chase the order but had no reply. Not impressed with customer service.

Please avoid you will lose your money. Have been using for years . Ordered 3 weeks ago order never arrived any attempt to contact rejection, email that that doesn't work and phone number that doesn't exist. Dreadful customer service.

I made a CBD purchase during Black Friday plus Elite membership, but the Elite offer was not applied to my account or to the order I placed. I have raised this issue multiple times, but although I’ve been told it has been resolved, this is not the case. There have also been significant delays between responses.