always helpful and fast response. I appreciate you guys so much. thank you.
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Great Experience, using it more than a year now. I do not give 5 starts because the analitycs, it provides enough info but not well displayed or filtered.
No existent Customer Service. Simple bugs are ignored for years. New Feature? There is nothing is coming! Desaster
Company replied
We use Billbee for quite some time now. I really like the price model. We only pay if we make revenue. That was initially the reason why I took a in-depth look into it. Works well since. Can definitel... See more
Company details
Written by the company
Billbee ist die einfache Multichannel-Software, die dich bei allen Aufgaben rund um deine Auftragsabwicklung, Artikelverwaltung sowie Automatisierung mit über 100 Schnittstellen unterstützt.
Contact info
Arolser Straße 10, 34477, Twistetal, Germany
- marketing@billbee.io
- billbee.io
4.0
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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always helpful and fast response
always helpful and fast response. I appreciate you guys so much. thank you.
July 9, 2026
Unprompted review
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No existent Customer Service
No existent Customer Service. Simple bugs are ignored for years. New Feature? There is nothing is coming! Desaster
April 15, 2026
Unprompted review
Reply from Billbee
Hello Vinc,
thank you for taking the time to share your feedback. We’re really sorry to hear about your experience.
We understand how frustrating it can feel when issues seem unresolved or when you don’t feel adequately supported. That’s definitely not the experience we aim to provide at Billbee.
Our goal is to respond to all support requests within our service promise (by the end of the next business day), and we continuously work on improvements, bug fixes, and new features, which are regularly released and shared via our updates, roadmap and newsletter.
That said, your feedback shows us that we may not have met your expectations in your specific case and we would really like to understand what happened here. If you’re open to it, please reach out to us with a bit more detail so we can take a closer look and support you properly.
Thank you again for your honest feedback.
Best
Your Billbee Team
Great Experience
Great Experience, using it more than a year now.
I do not give 5 starts because the analitycs, it provides enough info but not well displayed or filtered.
January 21, 2026
Unprompted review
Great software with a clear and…
Great software with a clear and appealing design that truly meets all requirements and leaves nothing to be desired.
January 19, 2026
Unprompted review
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Unable to Log In and Inadequate Support
Dear Sir or Madam,
I must openly express my deep disappointment and frustration with your support. For five days now, I have been locked out of my Billbee account and unable to ship my packages. Each day brings further financial losses and dissatisfied customers – I am facing serious, business-threatening issues here. And what do I get from your support team? Nothing but standard responses and suggestions that offer absolutely no solution. I have checked my spam folder and cleared my browser history multiple times, as suggested by your team members, Sabine and Chris. But this is entirely useless if I still cannot access my account.
When I click on "Forgot Password," I should receive an email to reset my password. But this email simply does not arrive, despite correct settings and thorough checks on my end. It cannot be that, as a paying customer, I am left alone with such a critical issue, unable to access a vital function while my losses increase daily.
I feel not only poorly supported but outright ignored and abandoned. Problems of this magnitude and such a response to support inquiries are entirely unacceptable to me, and I am seriously close to ending my partnership with Billbee. Your system is essential to my business operations – I urgently need a working solution and clear, reliable communication about how and when this issue will be resolved.
Let me repeat: I cannot log in, even though the password is correct, and I do not receive any email to reset it. Your current approach is neither helpful nor appropriate. I expect that you take my request seriously now and provide immediate and effective assistance.
If I do not have a functioning solution and full access to my account within the next 24 hours, I will be forced to take further steps and explore alternative solutions for my business processes.
With extremely dissatisfied regards
November 5, 2024
Unprompted review
Reply from Billbee
Hello Johannes,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you were not satisfied with our support team and sincerely apologize for the inconvenience caused.
We understand that access to your account is essential for your daily work and regret that it was not possible to resolve your issue over the weekend. Our support team is available on weekdays and promptly worked on a solution as soon as your inquiry was received.
After reviewing your case, our team provided you with a new password, allowing you to successfully log in again. We are glad the issue has been resolved and that you can now fully utilize your account once more.
We take your feedback seriously and have taken internal measures to further improve our service. It is important to us to provide the best possible assistance to our customers, even in critical situations. Should you have any further questions or concerns in the future, please don’t hesitate to reach out to us.
Best regards,
Your Billbee Team
Easy and consistent creation of…
Easy and consistent creation of invoices for our book shop.
February 8, 2024
Unprompted review
Reply from Billbee
Hello Irina,
Thank you very much for your feedback. It's great to hear that creating invoices is a breeze for you and your book shop.
Kind Regards
Your Billbee Team
Reply from Billbee
Hi,
thank you very much for your review, we are very happy that Billbee makes your everyday work easier!
Best regards from the Billbee team
all items on billbee are great to use
January 19, 2024
Unprompted review
Reply from Billbee
Hi Matthias,
we are super happy to hear that you enjoy working with Billbee!
Thanks a lot for your review!
Best, your Billbee Team
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it was for me the easiest way to…
it was for me the easiest way to connect with amazon without setupa store and so on.
the app works self explaning and with a little time and training it works smooth. so far no negative info. i like the pricing modell, special at the start for online selling its pretty fair without extrmly monthly costs.
November 14, 2023
Unprompted review
Reply from Billbee
Hi Jürgen,
Thank you so much for your nice feedback! We are very happy to hear that you appreciate our pricing and enjoy working with Billbee!
Best regards
Billbee-Team
Billbee is a fantastic platform to sell…
Billbee is a fantastic platform to sell as a small or medium size business. It can connect API to all the major shops and help to keep track of inventory. We couldn't live without it or grow our business as fast.
September 4, 2023
Unprompted review
Reply from Billbee
Hi Alexander,
Thank you so much for your review! We really appreciate your positive feedback and are delighted to hear that Billbee helps you scaling your business!
Best regards
Your Billbee-Team
Simple program with all necessary…
Simple program with all necessary options to a really good price
July 4, 2023
Unprompted review
Reply from Billbee
Hi Werner,
reading your review makes us happy! Thanks for sharing your opinion about Billbee with others :-)
Best and #happyselling
Your Billbee-Team
Top software!!!
June 25, 2023
Unprompted review
Reply from Billbee
Hallo Falk,
vielen Dank für deine super Bewertung!
Liebe Grüße und #happyselling
Dein Billbee-Team
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Very helpful tool to create your…
Very helpful tool to create your invoices very easy and fast.
June 1, 2023
Unprompted review
Reply from Billbee
Hi Luca,
We are very happy to hear that you enjoy working with Billbee. Thank you very much for this great review.
Best regards,
Your Billbee-Team
Great performance
Great performance, easy to use and excellent customer service ! In addition a fair price!
June 1, 2023
Unprompted review
Reply from Billbee
Hi René,
Thank you very much for this great review. We are very happy that you enjoy working with Billbee!
Best regards
Your Billbee-Team
Reply from Billbee
Hi Björn,
Thank you for your review! We're glad to hear that you've had a good start using Billbee.
#happyselling and best regards
Your Billbee-team
Huge time saver!!!
Best step we ever took was getting Billbee on board. One place for all orders on all platforms, it´s a huge time saver. There is still some little functions missing but the team is constantly adding new features. Thanks!
February 26, 2023
Unprompted review
Reply from Billbee
Hi Paul,
We are delighted to hear about your great experience with Billbee! We are constantly working on improving and adding new features, as you mentioned in your review. Feel free to add your desired features and find updates on our roadmap: https://roadmap.billbee.io/
Best regards and #happyselling,
Your Billbee Team
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Amazing Tool!
February 24, 2023
Unprompted review
Reply from Billbee
Hi Julius,
Thank you very much for your rating and review! Happy to hear that you enjoy working with Billbee.
Best regards
Your Billbee-team
Time Saver and quality keeper
February 3, 2023
Unprompted review
Reply from Billbee
Dear Billbee Customer,
Thank you very much for your feedback! We are very happy to hear that you enjoy using Billbee!
Best regards,
Your Billbee team
Reply from Billbee
Hi Torsten,
Thank you very much for your review! We are happy to hear that you enjoy working with Billbee and get your work done much faster.
Best,
The Billbee Team
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