Ordered in the afternoon and received the package the next day. Excellent packaging and the product was of good quality . I’ll be buying more from this company!
Company replied
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See what reviewers are saying
I found it peculiar that I could not find a matt board that would fit an A4 without over clipping the image in my town. Once again I turned to BGA, thinking I could order a custom cut. As it turns out... See more
I ordered several times now with BGA, and very happy of the service. We got 2 mirrors, super well protected, frames and prints. Everything is of great quality. Regarding the pictures, I had mine in... See more
I bought an Uppsala frame on February 8th. The order arrived well packed and the box showed no signs of damage. However, the frame has a damaged corner – a manufacturing defect that should have preven... See more
Company details
Written by the company
Här hittar du ramar, fotoalbum & snygga posters. I vårt breda sortiment finns något för alla ✓ Snabba leveranser ✓ Grymma priser ✓ Personlig service ✓ 9 Fysiska butiker
Contact info
Utmarksvägen 2, 802 91, Gävle, Sweden
- 010-10 14 930
- info@bga.se
- bga.se
4.5
Excellent
10K reviews
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Exactly what was advertised.
March 13, 2026
Reply from BGA.SE
Hello Ebba,
You’re most welcome, and thank you for your kind message 😊
We’re really happy to hear that your package has arrived safely and that you are satisfied with the support you received. Providing quick and helpful assistance is very important to us, so it’s great to know that everything went smoothly for you.
If you have any questions when using your products, or if you need guidance with framing, prints, or anything else, we are always here to help.
Have a nice day!
Ordered in the afternoon and received…
Ordered in the afternoon and received the package the next day.
Excellent packaging and the product was of good quality . I’ll be buying more from this company!
June 24, 2025
Reply from BGA.SE
Hi Timo,
Thank you very much for your lovely review!
How nice to hear that your order arrived so quickly and that both the packaging and the product lived up to your expectations. That is exactly how we want it to work.
We look forward to helping you again in the future!
Have a nice day!
Reply from BGA.SE
Hi Odette,
Thank you for your review. Great to hear that you found our selection wide and that the ordering process was easy.
We appreciate you taking the time to share your experience with us.
Kind regards,
BGA Team
still have not received my order which…
still have not received my order which I ordered on the 2nd of March
March 19, 2026
Reply from BGA.SE
Hi Adam,
Thank you for your review, and we are really sorry to hear that you have not received your order yet. We completely understand how frustrating that must feel.
We have sent you an email so we can look into what may have happened and help resolve this as quickly as possible. If you prefer, you are also very welcome to contact us via chat or phone, and we will gladly assist you there as well.
We hope to get this sorted out for you very soon.
Kind regards,
BGA Team
A+ website, shipping, custom ordered mat
Had a positive experience navigating the website, ordering a custom mat for my art piece. Top notch shipping/packaging. Would definitely recommend.
February 19, 2026
Reply from BGA.SE
Hello Emily,
Thank you ever so much for your lovely review ✨
We are absolutely delighted to hear that you had such a positive experience, from navigating the website to receiving your custom mat.
It is especially pleasing to know that both the finish and the packaging met your expectations.
Your recommendation truly means a great deal to us, and we very much hope to welcome you back again.
Med vänlig hälsning,
BGA-teamet
Reply from BGA.SE
Thanks Sally for your feedback!
Handling of shipping issue
The mirror arrived damaged due to a shipping issue. I reported it and immediately received a new mirror. Super fast and professional handling of the case.
February 21, 2026
Unprompted review
Reply from BGA.SE
Hello Johanna,
Thank you very much for your kind feedback and for taking the time to share your experience.
We are sorry that the mirror arrived damaged due to shipping, but we are very happy that we were able to resolve the issue quickly for you. Your feedback means a lot to us and helps us continue to improve our service.
Thank you again for your support.
Have a nice day!
Manufacturing defect | Unanswered email
I bought an Uppsala frame on February 8th. The order arrived well packed and the box showed no signs of damage. However, the frame has a damaged corner – a manufacturing defect that should have prevented this piece from being shipped. I contacted BGA by email and sent photos of the frame on February 17th and received an automatic reply stating that they respond within 24 to 48 business hours. A week has passed and I have received no response. Obviously, I do not recommend them and I will not purchase from this company again.
February 17, 2026
Unprompted review
Looks fine until you hang it… then it…
Looks fine until you hang it… then it stretches
The biggest problem with this 100×150 frame is that it stretches and warps once it’s hung. As soon as it’s on the wall, the frame pulls out of shape and the surface sags, making the whole thing look crooked and cheap. I didn't even add a picture inside and it already warps. Just how cheap the quality of frame, they didn't even try to hang it as it collapses on its own weight.
This is completely unacceptable for a frame of this size. It clearly isn’t reinforced properly and cannot support its own weight. What should be a clean, flat display ends up looking distorted and poorly made.
Between the flimsy construction and the stretching once mounted, this frame is basically unusable. Definitely not worth the extremely high price and I wouldn’t recommend it to anyone.
January 31, 2026
Unprompted review
Very poor service
Very poor service, I ordered a frame with a specific measurement and they sent a wrong one, and they denied to take further actions. Customer service very bad.
December 18, 2025
Unprompted review
Bra tack!!!
November 10, 2025
Convoluted returns process
Convoluted returns process. The AI generated responses sucked and were frustrsting! Had to return to schenker service point, even though the return post was sold as being postnord. Return label took almost an hour to arrive, even though it was delivered by email. Won't recommend and will try everything to avoid shopping with BGA again where possible.
November 2, 2025
Reply from BGA.SE
Hi Zoey,
Thank you for sharing your experience, and I’m truly sorry to hear that you felt frustrated with the returns process. That is absolutely not the experience we want for our customers.
I’ve looked into your case and can see that you ordered your return label at 06:20 and received it before 07:00 the same morning.
Since you purchased a Schenker return label, it needs to be printed, attached to the parcel, and dropped off at a Schenker service point.
If anything was unclear or didn’t work as expected, please feel free to let us know - I’ll be more than happy to assist you and make sure everything gets resolved properly.
Thank you again for your feedback it helps us improve.
Good shop and fast delivery
October 16, 2025
This seller has a good selection of…
This seller has a good selection of frames, and the delivery came on time as stated. Unfortunately one of the frames broke immediately due to poor quality, but I got the refund.
October 12, 2025
Great selection
October 19, 2025
Really adore the Hollywood mirror and…
Really adore the Hollywood mirror and such good quality, arrived well packed and quickly
October 19, 2025
Extremely disappointed with the service…
Extremely disappointed with the service of handling my complaint and request for refund. I have not picked up my item from post office and the item was automatically sent back to them and the company doesn’t refund me and says that’s their fee for no pick up. So they are keeping money for item I paid for, but
I don’t have. I will be reaching out to Consumer Association and Ombudsman if needed.
November 12, 2025
Unprompted review
Reply from BGA.SE
Hello, Barbora,
Thank you for your review,
When ordering items, you should pick up your items from the pickup location within the retrieval deadline.
You can also ask someone else to pick up the package for you if you are unable to retrieve it yourself by the deadline.
If a package is not collected by the deadline, it will be returned to us. For uncollected packages, a fee will be deducted upon return to cover shipping and return shipping as well as other administrative costs related to the package not being retrieved. The amount of the fee depends on the size of the package. For packages of normal size up to 78x108 cm, the fee is 299.90 NOK, as in your case.
This is stated in our terms of purchase.
If you wish to exercise your right of withdrawal, it is important that you pick up the package and apply return postage, or a return shipping label (can be purchased via our website). An uncollected package is not considered as your right of withdrawel being excercised.
If you wish to take the matter further, it is of course up to you. We always follow decisions made by ARN.
Wishing you a nice day!
Best regards
The BGA team
Bra bra bra bra
September 28, 2025
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