Beyond Carat Reviews 

51
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous product quality and fine craftsmanship, noting that the jewelry looks stunning, highly detailed, and completely exceeds their expectations. Consumers also deeply appreciate the outstanding customer support, highlighting helpful and responsive staff who provide rapid, thoughtful answers to every question asked. However, some customers also noted minor issues with shipping delays that occasionally required extra attention from support to properly resolve. Reviewers pointed out that while delivery logistics sometimes faced unexpected hurdles, the team always stepped in quickly to make things right and ensure full satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning craftsmanship, high... See more

Customer service

People report positive experiences with customer service, noting that support agents are responsive and... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, noting that packages arrive very fast and... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction and delight with their purchases.... See more

Service

Clients share positive opinions on service, highlighting conscientious staff who are dedicated to ensuring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My earrings are spectacular and I can't thank the team at Beyond Carat enough for all of their assistance with my order. They kept me informed every step of the way and made sure everything made it's... See more

Company replied

Rated 5 out of 5 stars

I had a great experience! The customer service was amazing. If I ever had any questions, they would get answered immediately. Beyond Carat also did a great job keeping me updated on the progress of my... See more

Company replied

Rated 5 out of 5 stars

They have an amazing customer service. My order was stock in just one place and it seems like there is no progress.I messaged the support and they took action right away.They ship out a new pair o... See more

Company replied

Rated 5 out of 5 stars

The ring and craftsmanship are absolutely beautiful! I have received so many compliments. The ring arrived earlier than promised and customer service has been great! Will be purchasing other pieces... See more

Company replied


Company details

  1. #23 of 58 best companies in Jeweler
  2. #9 of 18 best companies in Diamond Dealer
  3. #22 of 57 best companies in Jewelry Designer
  4. #17 of 38 best companies in Jewellery Manufacturer
  5. #40 of 157 best companies in Jewelry Store
  6. #5 of 6 best companies in Wholesale Jeweler

Written by the company

Beyond Carat is a New York-based fine jewelry brand specializing in lab-grown diamond engagement rings, wedding bands, earrings, tennis bracelets, necklaces, and everyday fine jewelry. Every diamond we sell is independently graded and certified by IGI, one of the world's most trusted diamond grading authorities. Our lab-grown diamonds are chemically, optically, and physically identical to mined diamonds, offering the same brilliance and durability at a fraction of the traditional price. Our collections are designed in New York and hand-finished in 14K gold, 18K gold, and platinum. Whether you're shopping for a classic solitaire, a hidden-halo engagement ring, a tennis bracelet, or a pair of studs, each piece is made to be worn every day and passed down for generations. We also offer complimentary one-on-one consultations with our in-house diamond experts. If you're not sure where to start, we'll walk you through diamond shape, cut quality, setting styles, and fully custom design options at your pace, with no pressure. Every order ships insured with secure packaging, and we offer a 65-day return policy with no shipping fees, no restocking fees, and no hassle, even on custom orders. Your trust is what we're building here.

Luxury Without the Markup

Written by the company

The same diamond, without the jeweler's margin
By growing our own diamonds, manufacturing in-house, and cutting out the middlemen, we bypass traditional retail markups. The result? Uncompromised quality at a fair, honest price - directly to you.

30 Day Returns

Not right? Send it back.

Wrong size, wrong look, or just not what you pictured? Return it within 30 days of delivery for a full refund. No explanation needed!

Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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4.8

All reviews

(51)

51 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast delivery and beautiful ring.

Delivery was fast (I chose express delivery) and the ring is beautiful. My new fiancé absolutely loves it.
There is some imperfection on the ring itself. A small section of the ring is very bumpy, which was disappointing.

August 21, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Stefan! We’re glad to hear that you love the ring and that your fiancé loves it too. ✨ We’re truly sorry about the imperfection you noticed. Our customer care team has already acknowledged the issue, and we’re working to get it resolved for you as soon as possible. Thank you for your patience and understanding! 💎

- The Beyond Carat Team

Rated 5 out of 5 stars

From the get go they waited on me hand…

From the get go they waited on me hand and foot..Beyond Carat recreated my 10 year anniversary ring that had been stolen. I was devastated. Now I look down and see my other ring.

August 27, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Sherry! ✨ It truly means a lot to us to know that we could help recreate something so special and meaningful for your 10-year anniversary. We’re honored that you chose Beyond Carat to bring those memories back. Wishing you many more beautiful years together! 💍🌟

- The Beyond Carat Team

Rated 5 out of 5 stars

Easy selection

Easy selection

August 18, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Clint! ✨ We’re really happy to hear that you had such an easy experience choosing your piece. We truly appreciate you taking the time to share this!

- The Beyond Carat Team

Rated 5 out of 5 stars

Very good quality

Very good quality.
Thank you.

August 25, 2026
Unprompted review
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Reply from Beyond Carat

Thank you so much, Marina! ✨ We really appreciate your kind words and are so happy to hear you’re pleased with the quality. It was a pleasure serving you! 💎

– The Beyond Carat Team

Rated 5 out of 5 stars

Really great customer service

Really great customer service! I was a little worried about buying jewelry online, but I’m so glad I did. The quality exceeded my expectations. I purchased an oval ring, and it’s absolutely beautiful. Highly recommended!

August 20, 2026
Unprompted review
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Reply from Beyond Carat

Hi Nick, Thank you so much for your kind words! We’re really happy to hear that you had a great experience with us and that your oval ring exceeded your expectations. ✨

We completely understand that buying jewelry online can feel a little uncertain, so it means a lot to know that we could make the experience easy and enjoyable for you.

Thank you again for your recommendation, and we hope you enjoy your beautiful ring for many years to come! 💎

- The Beyond Carat Team

Rated 5 out of 5 stars

Re: gift

Received the gift today. Thank you so much.

August 23, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Varsha!

We’re delighted to hear that you received your gift and that it arrived safely. It was our pleasure to send it your way, and we truly appreciate you taking the time to share your experience with us.

We hope you enjoy your beautiful gift! 💎

Thank you again for choosing Beyond Carat and for your continued support.

– The Beyond Carat Team

Rated 5 out of 5 stars

Gorgeous platinum and diamond earings.

The earrings are beyond gorgeous. Thank you for your attention to detail.

August 14, 2026
Unprompted review
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Reply from Beyond Carat

Thank you so much, Louise, for your lovely review!

We’re delighted to hear that you’re so happy with your platinum and diamond earrings. It means a lot to us that you noticed and appreciated the attention to detail that went into creating them.

We hope you enjoy wearing your beautiful earrings for many special moments to come! ✨

Thank you again for choosing Beyond Carat and for sharing your experience with us.

– The Beyond Carat Team

Rated 5 out of 5 stars

Great price & service

The earrings I got were really nice, especially for the price. Their customer service was also good. I had an issue with shipping and they addressed it right away with no problems.

July 3, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Andrew, for taking the time to share your experience! We’re delighted to hear that you’re happy with your earrings and that our team was able to quickly resolve the shipping issue for you. Your support and kind words mean a lot to our entire team. We truly appreciate you choosing Beyond Carat! 💎

– Team Beyond Carat

Rated 5 out of 5 stars

Efficient and speedy service!

August 11, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Carolyn, for your wonderful review!
We’re thrilled to hear that you had such a smooth, efficient, and speedy experience with us. Your kind words mean a lot to our team, and we truly appreciate your trust and support. Thank you for choosing Beyond Carat! 💎

– Team Beyond Carat

Rated 5 out of 5 stars

The earrings I ordered r beautiful

The earrings I ordered r beautiful. They r for my daughter.

August 1, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Gail, for your lovely review!
We’re delighted to hear that you’re happy with your earrings. It’s especially wonderful to know they’re a special gift for your daughter; we hope she absolutely loves them! 💎
We truly appreciate your trust and support, and we’re honored to be part of such a meaningful gift.

– The Beyond Carat Team

Rated 5 out of 5 stars

First and only choice for ring shopping...

When it comes to ordering an engagement ring and then a wedding band to match a few days later please consider Beyond Carat first!! The process was super easy and efficient. Nick was quick to answer every single question I had with patience and a perfect attention to detail (my list of questions went a mile long) and went above and beyond to customize my ring to suit my preferences. Even though all my interactions were online it did not feel as such due to the extensive knowledge, efficiency and apparent experience displayed by Nick when it comes to all things diamond - he sent me pictures, long detailed responses to my questions and finally 3D images of what my ring would look like once we (my partner and I) settled on a final design and followed up for us on shipping times!! For these reasons and more we just had to go back and purchase a wedding band to match a few days later and they arrived just when they were meant to and look phenomenal! I'm sooooo glad I saw their ring on an online ad because I knew it was mine the minute I saw it... This was after looking for rings in person and online for the last 5+ years. Thank you so much for such a beautiful and affordable ring set! I can't wait to wear it!! God bless!

July 23, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for the incredible review, Dan! 💍 We are absolutely honored to be your first and only choice for such a special milestone. It is wonderful to hear that Nick provided a seamless and personalized experience, from answering your questions with patience to sharing 3D images of the custom design. We are thrilled that you trusted us to create both the engagement ring and the matching wedding band, and that they look phenomenal. Thank you for your kind words and support. We cannot wait for your wife to wear her beautiful new set!

- The Beyond Carat Team

Rated 5 out of 5 stars

Customer service was very responsive to…

Customer service was very responsive to my needs and concerns.

July 23, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you for your wonderful review, Hugh! ✨ We are so glad to hear that our customer service team was highly responsive and able to assist with all of your needs and concerns. Taking great care of our customers is always our top priority. We truly appreciate your feedback and hope to serve you again in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

The ring is absolutely beautiful!

July 28, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the wonderful feedback, Dylan! 💍 We are so happy to hear that you find the ring absolutely beautiful. Enjoy your stunning new piece, and we hope to serve you again soon!

- The Beyond Carat Team

Rated 5 out of 5 stars

Very good not a writer

Very good not a writer

July 20, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the kind feedback, Stacey! 💎 We are so glad to hear you had a very good experience with us. You do not need to be a writer to make our day! We truly appreciate your support and hope to serve you again soon.

- The Beyond Carat Team

Rated 5 out of 5 stars

Earrings were lovely and a good value

The earrings I ordered were lovely and a good price for what I was getting. I had an issue with with shipping but their customer service listened and was able to make it right.

July 8, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for your wonderful review, Andrew! 🎉 We are thrilled that you love your new earrings and find them to be a beautiful value. We also sincerely appreciate your patience regarding the shipping hiccup, and we are so glad our customer service team could step in quickly to make things right for you. Enjoy your stunning new jewelry, and we hope to see you again in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

Beautifully crafted jewelry at a great…

Beautifully crafted jewelry at a great price. I ordered 4cttw pear shaped lab diamond earrings. They are gorgeous

July 23, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the wonderful review, Annette! ✨ We are absolutely thrilled to hear that you find your new 4cttw pear-shaped lab diamond earrings gorgeous. Delivering beautifully crafted jewelry at a great price is exactly what we strive for. We hope you enjoy wearing your stunning new pieces!

- The Beyond Carat Team

Rated 5 out of 5 stars

Thank you, Beyond Carat!

My earrings are spectacular and I can't thank the team at Beyond Carat enough for all of their assistance with my order. They kept me informed every step of the way and made sure everything made it's way to me quickly. Special thanks to Azaz for helping with all my questions along the way!

June 29, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for your kind words, Grace! 💎 We are so glad to hear that your earrings are spectacular and that our team, especially Azaz, could assist you every step of the way. Keeping you informed and ensuring a quick delivery is always a top priority for us. We look forward to helping you again in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

Great updates for delivery and great…

Great updates for delivery and great jewelry and legit igi certificate

July 23, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the fantastic feedback, Aln! 🚀 We are thrilled to hear that you appreciated the delivery updates and that you love your new jewelry. Providing authentic, IGI-certified pieces alongside a smooth delivery experience is what we are all about. We hope to serve you again soon!

- The Beyond Carat Team

Rated 5 out of 5 stars

Very nice treat

I was very thankful to have won a beautiful pair of diamond stud earrings in the 4th of July giveaway. They came with the screw back, which is super nice to have. They are so shiny.

July 16, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Congratulations again on winning our 4th of July giveaway, Melanie! 🎉 We are incredibly happy to hear that you love your new diamond stud earrings and that you appreciate the secure screw backs. Thank you for sharing your experience, and we hope those beautifully shiny earrings bring you joy for years to come!

- The Beyond Carat Team

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