Excellent attention from Ben. Always ready to inform, test, and deliver such an advanced product as my Phonak hearing aids. He is always ready to help me and answered my questions with clarity.
Company replied
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Just clear honest behandling , my concerns and questions clearly addressed and taken into consideration. Friendly, relaxed sphere. Clear advice on required care & Maintenace of hearing aids
Company replied
Great experience! I was given proper guidance, helped to choose what was best for me and being cared for while searching for the right heading aid. Thank you!
Company replied
The service was fast efficient and directed to my needs in a professional way. Besides that, I felt that I got the correct advice every time. All my questions were simply and honestly answered by the... See more
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Voor een beter gehoor, een hoortoestel op maat of gehoorbescherming gaat u naar Beter Horen. Want beter horen begint met Beter Horen.
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4.3
Excellent
7K reviews
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Excellent attention from Ben.
Excellent attention from Ben.
Always ready to inform, test, and deliver such an advanced product as my Phonak hearing aids.
He is always ready to help me and answered my questions with clarity.
January 6, 2026
Reply from Beter Horen
Dear Inge,
Thank you for your positive review.
We are glad to hear that you were well assisted by our colleague Ben at the Beter Horen store in Oosterbeek and that you are satisfied with our service. We hope you can fully enjoy your hearing again. If you have any questions or need further assistance, please let us know. You can contact the store directly, call 088 006 3909, or email klantenservice@beterhoren.nl.
Kind regards,
Beter Horen
B Murray Bodegraven.
Just clear honest behandling , my concerns and questions clearly addressed and taken into consideration.
Friendly, relaxed sphere.
Clear advice on required care & Maintenace of hearing aids
December 23, 2025
Reply from Beter Horen
Dear Mr. Murray,
Thank you for your positive review.
We are glad to hear that our colleagues at the Beter Horen store in Gouda provided you with good assistance and that you are satisfied with our service. We hope you can now fully enjoy your hearing again. If you have any questions or need further assistance, please let us know. You can contact the store directly, call 088 006 3909, or email klantenservice@beterhoren.nl.
Kind regards,
Beter Horen
Very good product plus a over welming…
Very good product plus a over welming professional assistance
December 9, 2025
Reply from Beter Horen
Dear Mr. Sebellin,
Thank you for your positive review.
We're glad you received excellent assistance from our colleagues at the Beter Horen store in Capelle aan den IJssel and that you're satisfied with our service. We hope you can enjoy your hearing again to the fullest. If you have any questions or need further assistance, please don't hesitate to contact us. You can contact the store directly, call 088 006 3909, or email klantenservice@beterhoren.nl.
Sincerely,
Beter Horen
Great experience
Great experience! I was given proper guidance, helped to choose what was best for me and being cared for while searching for the right heading aid. Thank you!
November 18, 2025
Reply from Beter Horen
Dear Ana
Thank you for your positive review.
We're glad you received excellent assistance from our colleagues at the Beter Horen store and that you're satisfied with our service. We hope you can enjoy your hearing again to the fullest. If you have any questions or need further assistance, please don't hesitate to contact us. You can contact the store directly, call 088 006 3909, or email klantenservice@beterhoren.nl.
Sincerely,
Beter Horen
Very helpful and patient
September 23, 2025
Reply from Beter Horen
Dear Dean,
Thank you for your review.
We are pleased to hear that you received good help from our colleague at the relevant Beter Horen store and that you are satisfied with our service. We hope that you can enjoy your hearing to the fullest again.
If you have any further questions or need any help, please let us know.
Kind regards,
Beter Horen
Kindness and professionalism
August 5, 2025
Reply from Beter Horen
Dear J. Manresa,
Thank you for your positive feedback.
We are happy to hear that you are satisfied with our Beter Horen shop in Schiedam and with our service.
If you have any further questions or need any help, please contact the store or call to 088 006 3909 or e-mail to klantenservice@beterhoren.nl.
Kind regards,
Beter Horen
I have used the Kanaleneiland branch…
I have used the Kanaleneiland branch and they are amazing. Super friendly staff and very professional. I recommend them to anybody.
July 30, 2025
Unprompted review
I was well advised and assisted
I was well advised and assisted. My hearing is much improved.
March 25, 2025
Always excellent service.
January 9, 2024
Beter horen Tilburg
Beter horen Tilburg - do not ever use them. My 88 year old father got an evaluation last week and he had a shocking incompetent advisor Leemens who seriously told him that 49% of sounds do not reach his brain and that the only solution would be a microchip surgery. Not only does he not have the medical competency to make such a statement, but he seriously did not know anything about this surgery as it demands a long and very difficult rehab as the sounds will never be the same. My dad was literally devastated and crying due to an incompetent advisor who gave him a ‘medical’ advice without any competence. Shocking and very disturbing that this is even allowed
November 16, 2023
Unprompted review
Reply from Beter Horen
Dear Ariette van Strien,
Thank you for submitting your review. Our apologies for upsetting your father with the results of your evaluation.
Your review has been shared internally with those responsible. There might have been a misunderstanding in the way things have been communicated. We will further investigate this matter and act accordingly.
Kind regards,
Beter Horen
Top contact en uitleg
September 18, 2023
Super service
July 31, 2023
As the service and care
As the service and care. For helping finding a good hearing aid.
Staff are very respectful.
July 24, 2023
Men had geduld en men alle tijd
May 15, 2023
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