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bestfulfill.com Reviews 

31
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Huge scam. Delivery took 1 month instead of the advertised 7-10 days, and Gary and the others ignored our messages when we asked for an explanation. If you want satisfied customers and a low dispute... See more

Rated 5 out of 5 stars

I love my experience with Bestfulfill. They help me find source quickly with high-quality products, and support me a lot when I need their assist. What I like most is that I can cooperate with enthusi... See more

Company replied

Rated 1 out of 5 stars

Prices have doubled in recent weeks, he is a very expensive agent. The delivery times are correct, but there are many problems with the packages. Be careful with this agent before working with him.... See more

Rated 5 out of 5 stars

I have been working with Best Fulfill since before they were known as Best Fulfill (they were just known as that awesome Chinese 3PL, LOL)... these guys are by far and without a doubt the absolute bes... See more

Company details

  1. Logistics Service
  2. Warehouse

Written by the company

Bestfulfill is more than a fulfillment company—we're the infrastructure behind modern eCommerce brands. Built by experienced cross-border operators and powered by a global team of 1,000+ professionals, we combine sourcing, fulfillment, AI solutions, logistics, marketing, payment services, and strategic partnerships into one connected ecosystem—helping brands scale faster with fewer operational challenges. One ecosystem One partner Unlimited scale.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(31)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Huge scam

Huge scam. He handled my orders for several years and defrauded me of hundreds of euros by altering the invoices. When I asked for an explanation, he stopped responding and I never received a refund. Do not use this supplier under any circumstances.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Huge scam

Huge scam. Delivery took 1 month instead of the advertised 7-10 days, and Gary and the others ignored our messages when we asked for an explanation.
If you want satisfied customers and a low dispute rate, avoid this provider.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service.
They attempted to deliver on the weekend to an office that's only open during the week and never came back...

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Provider We’ve Worked With

Wouldn’t recommend working with this company. After spending over $1M in COGS with them, they are now withholding more than six figures of our profit. This has been a terrible experience — completely unprofessional and damaging for any serious e-commerce business. If you’re running e-commerce stores, stay away. We’re moving to WinWin, who are far more reliable and professional.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

An Incredible Team

I have been working with Best Fulfill since before they were known as Best Fulfill (they were just known as that awesome Chinese 3PL, LOL)... these guys are by far and without a doubt the absolute best 3PL solution you will find in China... they've shipped out thousands of my orders across multiple different stores I've ran, and they are still as good now as they are on day 1. Their honesty, integrity and dedication is simply unmatched by every other 3PL I have worked with. For any ecom guy or gal reading this, you can put your absolute trust in these guys (something that I KNOW is hard to do when you're just starting out and have thousands of $$$ worth in inventory to put somewhere) to get the job done. So proud of their incredible growth over the years!!! Hopefully we can all party one day in Guangzhou after this virus is all gone 🍺🎉😎

May 16, 2023
Unprompted review
Rated 1 out of 5 stars

Prices have doubled in recent weeks

Prices have doubled in recent weeks, he is a very expensive agent. The delivery times are correct, but there are many problems with the packages.

Be careful with this agent before working with him.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Good business experience.

Good business experience.
Cost effective to launch a new product.
Many services are provided like storage facility.
Thank you Jennie for your help to set up it all.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

The best team I have worked with

The best team I have worked with! Ivan & Alice are very responsive, very attentive and give the best of themselves to ensure that everything goes well. I can count on them and that is the most important!

October 20, 2021
Unprompted review
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Reply from bestfulfill.com

Thank you for taking the time to share your opinion about our services. We are glad that our team did a great job. We will make sure that Ivan and Alice read your review, They will get the recognition they deserve. Thank you again, Anais, and have a wonderful day!

Rated 5 out of 5 stars

Quality, Fast & Communicative

So far Bestfulfill is one of the best sourcing companies I have ever worked with :) Although its been only a few months but Jenny our Agent, went beyond and above to get us the best products quality. Thanks Guys for such a wonderful communications and especial thanks to Jenny :)

October 16, 2021
Unprompted review
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Reply from bestfulfill.com

Dear Wael Aly, We are happy to hear you had a positive experience at BestFulfill! We value your input and encourage you to let us know more details about your experience with us.

Rated 5 out of 5 stars

5-Stars Service from Bestfulfill

I have been doing business with Bestfulfill about 4-5 years. Their service always makes me happy. I'm so proud to see them growing and now their company scale is much more bigger than before. Highly recommend!

October 16, 2021
Unprompted review
bestfulfill.com logo

Reply from bestfulfill.com

Dear An Tran, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Rated 5 out of 5 stars

Reliable & Punctual

Provides service in a punctual matter
Addresses issues with urgency
Very dependable and trusted company

October 15, 2021
Unprompted review
bestfulfill.com logo

Reply from bestfulfill.com

Dear Josie, Thank you so much for taking the time to leave us a 5-star rating. I will share this with our team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Professional team

Very professional team that knows how to adapt quickly to all situations, nothing to say!

October 15, 2021
Unprompted review
bestfulfill.com logo

Reply from bestfulfill.com

Hi Louise Ecom, We are incredibly grateful that you took the time out to leave us a 5-Star review.

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