Stay away from this store, the product arrived, first of all the wrong item, then the screws were missing and it was faulty, I tried to contant customer support with numerous emails, and still no repl... See more
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I’ve been a loyal customer for almost two years and was always happy with your service. Unfortunately, lately there have been issues — it’s taking far too long to prepare and ship orders. My recent or... See more
After reading reviews I got worried and emailed them, they replied right away , that my order is being processed. 3 days after that I received tracking number and today got my product. I ordered on ma... See more
I purchased a product that cost $100, then they charged me a $50 delivery fee. Five days later, I received a message from the delivery service saying I had to pay an additional $68 for tariffs. Beware... See more
Company details
Written by the company
Fast delivery. We have partnerships with transportation companies. We sells beauty products from the most varied brands. Original Products. Brazilian products. Dropshipping.
Contact info
Street Henry Ford, 482, 06210135, Osasco, Brazil
- +55 11 96314-3838
- info@buybrazilstore.com
- buybrazilstore.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do not send a confirmation email…
They do not send a confirmation email and never. Reply to your emails!!
Poor Custumer Service
Stay away from this store, the product arrived, first of all the wrong item, then the screws were missing and it was faulty, I tried to contant customer support with numerous emails, and still no reply. Then i filled in the return item option and still no reply. Unfortanetaly I ordered a second item before I received the first item, and it has been over a week and the courier company has not received it. DO NOT BUY ANYTHING FROM THIS STORE
Scammers!!
Scammers!!! I bought a $68 drink from them and they sent me a “curl activator” for $3. They don’t answer phone calls/text messages/emails. But I’m not planning to let this go.
Scam website don’t use
You pay a lot for shipping. Then a few days before it arrives you get asked to pay a lot for customs then it arrives and it’s damaged and leaking. They should have the shipping correct or they should stop shipping internationally. It’s a waste and a scam.
Reply from Buy Brazil Store
My product hasn’t arrived yet and it…
My product hasn’t arrived yet and it should have
Fast delivery
Fast delivery. Good products, not complaints at all. These guys are good and they even help you with your orders
Do not recommend
Do not recommend. I have used the original that was amazing. Poor product. Bad smell and results not that good
Very bad
The delivery was not made, it didn't arrive here at my address, it was supposed to arrive yesterday (Friday) before the end of the day, it didn't arrive and today is Saturday and nothing arrives, if it doesn't arrive I want my money back
Beware, there are extra costs!
I purchased a product that cost $100, then they charged me a $50 delivery fee. Five days later, I received a message from the delivery service saying I had to pay an additional $68 for tariffs. Beware, there are extra costs this website doesn’t tell you about upfront. After spending close to $200 to receive the product, they sent me something that’s about to expire. Definitely not worth your time or money. I do not recommend this company.
Scammers
I'm still waiting for my refund for January. They still haven't shipped the item or refunded my money. They keep saying it's a payment gateway issue. This has been going on for eight months and I've lost $200. Beware of these scammers.
Unfortunately non of my order works
Unfortunately non of my order works, all bad , lost my money for my order plus shipping $40 and duty $44 and my money is Canadian , all total is $224 and after all that money nothing work , no nothing in the hair , not trust this company at all
This company should be giving a zero…
This company should be giving a zero stars , because I've never used this company , they're just charging random people, including myself , random amounts, here and there , occasionally, but it adds up. The question is how to convince the banks , that this is a scam organization , it's probably mob or gang related , because there is high crime in Brazil.
hello
hello. I received the order. everything went well. thank you very much for your responsiveness. success in sales
Fast shipping , products are not damaged .
After reading reviews I got worried and emailed them, they replied right away , that my order is being processed. 3 days after that I received tracking number and today got my product. I ordered on may 4 and on may 12th it was delivered. I’m from Canada . Thank you 🙏
I’ve been a loyal customer for almost…
I’ve been a loyal customer for almost two years and was always happy with your service. Unfortunately, lately there have been issues — it’s taking far too long to prepare and ship orders. My recent orders took 1–2 weeks just to be packed, and because of this, I’m losing my own clients. I’m really disappointed and hope things improve soon:(
Still haven’t received my products
Still haven’t received my products , invoice they sent had one product wrong , total chaos .
Thanks for the review
Thanks for the review, I was going to make a big purchase, thank goodness I decided to research.
I have a charge on my credit card from…
I have a charge on my credit card from this store. I've never even heard of it. I tried to dispute it but my credit card PC Financial (don't use them, they're horrible with disputes) provider is giving me a hard time.
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