They have the best reborn s and others too I just received my first after returning several from other sellers. The PING LAU Series are life like touch Top management is excellent My only concern... See more
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Review summary
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I have great respect for the dolls they create Due to poor phone bank customer services, I tried to shop elsewhere. I also spoke with highest level customer services and they couldn’t resolve... See more
I ordered two products. One came on the date that I told them would be the last possible date I would be available to accept. It is now 7 days later and there is no news as to when the second doll is... See more
Great products. Customer Service lacks. Representative didn't address my frustration with paying express mail prices when the product was no where near me the day before Christmas. I called twice and... See more
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Company details
Information provided by various external sources
The Ashton-Drake Galleries Online offers a wide selection of unique and exclusive collectible dolls, realistic and lifelike baby dolls and porcelain dolls. Shop Now!
Contact info
United States
- ashtondrake.com
3.8
Great
19K reviews
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Doll came in perfect shape
I ordered a doll from Ashton-Drake for my mom's birthday and it showed up on time and looked exactly like the pictures. She loved it and the whole thing was easy from start to finish.
September 29, 2026
Unprompted review
Bar-None….THE BEST Doll Company
Bar-None, Top Excellence! Next Best Thing to an Expensive “one-of-a-kind” Custom Made Reborn Doll by a Professional Artist.
I recently ordered preemie baby doll,’ Elle’, that comes with her very large, VERY WELL-MADE, Elephant plush, “Peanut”!! Not only were both items top-notch in quality, but this duo was also being offered at an unparalleled sale price of literally $100 OFF!!😭
Her original price was $159 and i purchased for only $59!!!
At first glance, I thought I was seeing things, but no, it really was that good of a deal.
My expectations weren’t super high, and I was a bit nervous, because my granddaughter really wanted a realistic preemie!
O.M.G. Turns out, both were amazing, and the elephant alone was worth the $59 (or more)….seriously! And, ‘Peanut’ (elephant) also gives the most comforting hugs!! 🫶🫶🫶
I started shopping here many moons ago with Linda Webb’s baby “Emily”, and they just keep getting better and better! Cannot recommend, enough!!! You won’t be disappointed shopping with Ashton-Drake!🙌
October 6, 2026
Unprompted review
My new baby is very cute but I did not…
My new baby is very cute but I did not like her outfit. I would have preferred something much cuter.
June 23, 2026
May use AI-assist with repliesRead more
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Get order on time
Pay for early delivery never got it I keep trying to find out when it's going to be shipped they don't say and I hope they're not keeping my doll because my daughter owed money I have I do not please send what I have paid for in full ty
March 17, 2026
Reply from Ashton-Drake
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
I was happy with the product I received…
I was happy with the product I received but now two weeks later I’m getting charged again!! I didn’t order anything but getting charged!!
September 12, 2026
Reply from Ashton-Drake
Hello, I am sorry to hear that. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Gillian
I previously ordered three items and…
I previously ordered three items and was completely satisfied with all if them I recently ordered the doll Ava. I just received her today and have to say, another great quality item!
Thank you!
September 11, 2026
Unprompted review
Love your dolls and love that we can…
Love your dolls and love that we can make payments without interest, wish we could get free delivery, though! Especially when we order two or three at one time!
September 13, 2026
Reply from Ashton-Drake
Hello, I am very sorry to learn the rest of your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Gillian
It’s been
It’s been
15 days and I never received the order my nieces birthday passed already and too bad and too slow
September 5, 2026
Reply from Ashton-Drake
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Layne
Adorable!
Beautiful merchandise that can't be found anywhere else. Items are of great quality and collectabillty. Website is easy to use and easy to checkout of. Delivery of my order was quick and packaged so no damage. Thank you.
September 9, 2026
Had many dolls from you and everyone is…
Had many dolls from you and everyone is better than the other , ordering is easy and the only thing I wish youdid more was clothes for them ! They fit so much better than store bought !
September 5, 2026
It was easy order
September 5, 2026
Purchasing process easy
Purchasing process easy. Web site not user friendly. Couldn’t find the “Log Out” option.
September 2, 2026
Never received the product!
July 29, 2026
Reply from Ashton-Drake
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Nothing like the photo
I ordered a “life-like” doll. The picture looks very real but the doll I received is crappy quality and looks like a child’s toy not the collectible version I was led to believe I ordered. Shameful. I will be returning
August 29, 2026
Unprompted review
Reply from Ashton-Drake
Hello, I am sorry to hear that your order is not as expected. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
My granddaughter loves your dolls
August 27, 2026
I returned a doll and they took 3weeks…
I returned a doll and they took 3weeks to say they got the doll back I had tracking on the package and now I have been waiting for the last 2weeks for my refund and now I'm being told they will send a check in the mail and I should receive it in 3-4 weeks
August 27, 2026
Unprompted review
Reply from Ashton-Drake
I am sorry for the delay! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
Everything was seamless
Everything was seamless. and Harmony is amazing. Everything about her is as advertised.
August 13, 2026
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