Chat & Ask AI Reviews 

393
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 171 reviews, reviewers had a great experience with this company. Customers truly appreciate the versatile artificial intelligence models that significantly improve daily productivity and make tasks like drafting professional emails and creating presentations much easier. People also find the platform very accessible and simple to navigate, noting that it is a fantastic tool for managing various creative projects smoothly. Some reviewers were not happy with unexpected charges and recurring issues involving server stability. A few consumers mentioned that the product occasionally stops responding and displays error messages, making it frustrating to maintain a smooth workflow. Users also stated that customer support links often lead nowhere when trying to resolve these technical difficulties.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful the platform... See more

Product

Clients share ambiguous opinions on product capabilities and performance. Many consumers express great... See more

Service

Reviewers highlight ambiguous aspects of the service with sharply divided opinions. Many consumers praise the... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence, balancing high praise with severe... See more

Payment

Reviewers express strong frustration and dissatisfaction regarding payment issues. Consumers consistently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

HI SOMETIMES ITS CONFUSING WHEN YOU DONT KNOW EXACTLY WHAT TO DO - SERVERS ARE ALSO DOWN A LOT. BUT OVERALL I AM LOVING THE EXPERIENCE.

Company replied

Rated 4 out of 5 stars

Sometime can't generate response. Unable to upload images. When I am using a prompt in a conversation, after give few response it stopped and didn't give reply. So this waste my work time. Few days ag... See more

Company replied

Rated 4 out of 5 stars

No comments for the moment. I am new on this page. Less use before sharing my comments.


Company details

  1. #232 of 349 best companies in Software Company
  2. #49 of 82 best companies in Software Vendor

Written by the company

Chat & Ask AI is an all-in-one AI platform that brings the world's leading AI models together in a single, easy-to-use website, no download required. Whether you're writing an email, studying for an exam, debugging code, brainstorming ideas, or just looking for a quick answer, Chat & Ask AI gives you instant, reliable responses powered by advanced language models, right from your browser. We built Chat & Ask AI to make artificial intelligence accessible to everyone, not just tech experts. No complicated setup, just open the website and start chatting. Ask questions on any topic, get help with writing, generate creative content, summarize long documents, translate text, or have the AI explain complex topics simply. Your privacy matters to us. Every conversation is protected with secure, encrypted connections, and we handle your data in line with our privacy policy, giving you a safe space to chat and explore ideas freely. Chat & Ask AI works seamlessly across desktop and mobile browsers, so your conversations and history stay with you on any device. We actively listen to our community and use their feedback to keep improving. Have a question or need support? Our team is always here to help, reach out anytime and we'll get back to you as quickly as possible.


Contact info

4.1

Great

TrustScore 4 out of 5

393 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(393)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am just getting started


I am just getting started. I was told by another AI platform that the robot was very saddened by the accident of my brother in law. That's when I new Sam Altman's robot is full of crap. I believe Musk to be king of AI which is why I just paid 100$

September 4, 2026
Rated 1 out of 5 stars

Weeks of Being Sent in Circles — No Refund, No Real Customer Support

Absolutely unacceptable customer service.

I purchased a yearly subscription and requested a refund only FIVE DAYS later. Since August 14, I have been trying to get a simple answer, and weeks later I am still being sent in circles.

Paddle tells me IN WRITING that my refund request has been referred to Ask AI Web for handling. Ask AI Web then sends automated responses telling me to contact Paddle. When I explain that Paddle already sent me back to them, I receive more generic automated replies that do not even address my questions.

To make matters worse, there is no proper customer support in Spanish. Paddle explicitly informed me that they only provide support in English and rely on system-generated translations, making an already frustrating process even more difficult for Spanish-speaking customers.

I have provided dates, screenshots, emails, and all the requested information. Still, nobody takes responsibility or gives me a clear approval or denial.

This is exhausting and completely unacceptable. Customers should not have to spend weeks chasing two companies that continuously redirect them to each other just to get a straightforward answer about a refund.

Think VERY carefully before purchasing a subscription. My experience trying to get basic customer support has been terrible.

August 9, 2026
Unprompted review

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