Apollo is a great prospecting tool and very useful for finding and managing leads. However, the frequent account restrictions are frustrating and disrupt my work. Please improve this process so genu... See more
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Company details
- #328 of 354 best companies in Software Company
- #27 of 28 best companies in Business Development Service
- #243 of 251 best companies in Business to Business Service
- #58 of 60 best companies in Internet Marketing Service
- #76 of 84 best companies in Software Vendor
Written by the company
Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B database of more than 210 million contacts and 35 million companies, Apollo’s end-to-end platform helps businesses of all sizes unlock their full market potential with unparalleled precision and ease. Trusted by 500,000+ companies, including Autodesk, Cyera, and DocuSign, Apollo is building the number one go-to-market platform to make the sales process intelligent, turnkey, and accessible for all. Visit apollo.io to learn more.
Everything you need to sell, scale, and succeed
Written by the company
- Find the right people and book quality meetings
- Apollo is an end-to-end AI sales platform with all the features, integrations, and training you need to grow your business.
Contact info
535 Mission St, 94115, San Francisco, United States
- marketing@apollo.io
- apollo.io
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Replied to 6% of negative reviews
Typically replies within 1 week
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Putting Businesses at Risk of Breaking the Law
Apollo.io distributed my TPS-registered personal mobile number to sales organisations for cold calling.
The result has been a stream of unsolicited sales calls from businesses that should never have had my details in the first place.
If your platform is supplying TPS-registered personal numbers for prospecting, something is fundamentally wrong. I would not trust Apollo with personal data, and I would urge any business using their database to review its legal and compliance exposure immediately.
One star is generous.
Selling my personal phone number to the…
Selling my personal phone number to the masses - inundated with phone calls for 3 weeks - 3am, 4am - no one cares.. these people are horrific - calling at all hours
Apollo breaks consistently.The only…
Apollo breaks consistently.The only thing good about Apollo is its customer service At least on the Enterprise Plan. Their extension constantly messes with LinkedIn.The UI is very unintuitive. Overall and overall it just trying to do so many things that it does not.
Zero customer service
After purchasing, I tried to follow the steps to links provided in 'welcome emails' only to find my devices cannot open the web site. Due to needing my devices for my job, my employer's IT department controls my security access, and it does not allow access to this program. I am not the Administrator, so I can't follow the steps suggested to 'relax' the security features on my devices. I contacted customer service by email requesting a refund and was sent a link to download a refund request form. Only problem is - it's on a web site I cannot access. This has been a back-and-forth conversation with the same cut-and-paste replies from them. Obviously, this is a product I will never be able to use, so it was a complete waste of money for me.
I’m extremely disappointed with my…
I’m extremely disappointed with my experience so far. Credits are disappearing without any clear explanation — I opened the same AI assistant chat multiple times without sending a single message or email, and each time over 300 credits were deducted. Within minutes all my credits were gone, despite not actually using the service in any meaningful way.
The platform then immediately pushed me to upgrade, which honestly feels misleading. Between the hidden credit usage, lack of transparency, and confusing interface, it feels impossible to understand what actions are consuming credits and why.
I signed up expecting a straightforward service, but instead it feels like I’m being charged for simply opening or navigating chats. I’ll be cancelling my subscription and moving to another platform because right now this genuinely feels like a scam.
It was a great experience though short lived because my credits ended soon
Really get,although for a free version increase credits for free users
very complicated to use and AI is not…
very complicated to use and AI is not helping much. Too many steps to go through get the final outcome.
The best of the best!
Amazing support
Amazing support. Helped me with a matter which was partially my fault. Looking forward to use theirs service in the future.
number one lead generation app I am…
number one lead generation app I am really satisfied using this tools
My trading experience
Trading here initially was not completely smooth for me, but Steve••~~~~BLY helped resolve my concerns
Works as intended!
Avoid this company at all cost
Avoid this company at all cost! I was using their automated email service for the past 8 months for cold pitching. Their "data" showed that the emails weren't landing in spam, but they were! I started sending emails manually again and began receiving responses right away, at least "out of office" auto responses to know they received it. This scam of a company almost cost me my business!
Bells and whistles but no results
Bells and whistles but no results. We spent 3 months on the highest tier and did not land a single lead that converted into a sale. We even hired an agency partner to setup our flows, warm up our emails, and still the results suck. Not sure what the hype is, with claude code you can do better.
Customer support don't active anytime
Customer support don't active anytime. they take longtime maximum time has technical issues
Will destroy your domain & non-responsive support team.
Somewhat irritating platform.
First of all -- good luck getting through to Support even as a paying customer. It took over 72 hours for someone to respond to my issue.
Second -- their "mail warming" feature, which is meant to PROTECT your domain and make sure your emails get sent smoothly was flagged by Google. My email deliverability has tanked and I can't even send a regular email now. I am furious about this as destroying email deliverability can result in needing to purchase and setup and entirely new domain/brand name.
Next, they're constantly rearranging features. It is impossible to Google search how to fix something because they're constantly moving around where to access information. Even their Support documents have outdated screenshots and are wrong.
In general, it's good for accessing some key contact information. But the platform is clunky, the support is non-existent, and they're phoning it in. Can't wait for a competitor platform with better drip campaign capabilities and the size of Apollo's data comes into the fold for a cheaper price and clears them.
Coin machine revisited
It's just a service that you have to upgrade again and again with misleading messages on limits. I had to upgrade to Professional plan in order to have a list on batches of 10K and after 7 (yes seven) messages for upgrading in order to do my job, I changed the plan and the support said that I had to upgrade again because it was a mistake.
Terrible customer service and the form…
Terrible customer service and the form does not work to remove your information. I get spam calls on my personal phone every day saying they got my number from Apollo and it is impossible to delete my information from their data base.
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