Ametller Origen Reviews 

The best grocery store in Barcelona. Definitely the best quality of food and a really great range of choice. I love visiting their shops in Barcelona in person.
Unfortunately, the application is quite poor. It loses authorisation from time to time. And many times in a shop, I had to authorise again in order for assistants to scan my code.
And the system of benefits is not really clear and transparent, unfortunately. Anyway, my rank is only about the application, not about this amazing shop. So, probably, with their vision of making everything perfect, they will make their application better as well.
Right now, it's pretty hard to find anything with the only knowledge of castellano. Because many product types couldn't be found, like ice cream. It was really challenging for me since I don't speak Catalan. I respect their idea to respect Catalan, but it makes it really hard for me to use it since I'm really having a hard time integrating into this society.

be en general pero avui he comprat olives negres en un pot i son horriblement salades no es poden menjar!! hi ha tanta sal que es imposible no tinc el ticket sino vaig i les torno

Appalling service, total disrespect, and complete lack of accessibility

​Review:

My experience at Amatller (Casa Amatller) on September 22nd and 23rd was completely unacceptable.

​On the first day, I was ignored and made to sit and wait at the entrance, showing a total disregard for my physical well-being—especially concerning given that I live with multiple sclerosis and require basic consideration regarding mobility and seating.

​The treatment on the second day was even worse. I was told to eat outside and pressured into taking my food to-go (takeaway), despite there being empty tables inside. When I sat at an empty table to eat, my food was literally handed to me in a paper bag until I insisted on having a plate. The service itself was a disaster: I placed my order at 13:03, but by 13:30 I still had no drink, only for a waitress to rudely tell me water was self-service after clearing my finished starter. Finally, my main course (fish) was dropped onto the table without a single word or eye contact, and the waitress walked away.

​This establishment shows zero respect for basic consumer rights, hospitality, or accessibility needs. Avoid.

Servei pèssim, falta absoluta de respecte i zero accessibilitat

La meva experiència a Amatller (Casa Amatller) els dies 22 i 23 de setembre va ser completament inacceptable.
​El primer dia em van ignorar i em van fer asseure a esperar a l'entrada, demostrant una total manca de consideració cap al meu benestar físic, especialment greu tenint en compte que tinc esclerosi múltiple i necessito unes condicions mínimes d'accessibilitat i descans.
​El tracte del segon dia va ser encara pitjor. Se'm va indicar que havia de menjar a fora i se'm va pressionar per demanar menjar per emportar (takeaway), tot i haver-hi taules buides a l'interior. Quan em vaig asseure a una taula lliure, la cambrera em va lliurar el menjar en una bossa de paper fins que vaig exigir que me'l servissin en un plat. El servei va ser un autèntic desastre: vaig fer la comanda a les 13:03 i a les 13:30 encara no tenia beguda; la cambrera em va informar de males maneres que l'aigua era d'autoservei només després de retirar els plats de l'entrant. Per rematar-ho, el plat principal (peix) va ser llançat sobre la taula sense dir ni una paraula ni fer contacte visual, i la cambrera va marxar immediatament.
​Aquest establiment mostra un menyspreu absolut pels drets dels consumidors, l'hospitalitat bàsica i l'accessibilitat. Per no tornar-hi.

I love this shop! Granted, you can’t buy everything there but what you can is generally exceptional, especially the fruit and vegetables which are tasty and of great quality.
I have been disappointed with some of the pre-made dishes, such as the carbonara and other pasta dishes which were tasteless but other than that, shopping in ametller is a treat!

Great products, good quality, maybe too much plastic in the packagings.

Cajeras desagradables, lentas e incompetentes.