I'm quite disappointed that the white…
I'm quite disappointed that the white pillowcase is completely see-through. This wasn't what I expected based on the product description and photos. Still no answer from customer service…
Reply from Alva
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Written by the company
Written by the company
60 dagars öppet köp
Erik Dahlbergsgatan 14, 41124, Göteborg, Sweden
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I'm quite disappointed that the white pillowcase is completely see-through. This wasn't what I expected based on the product description and photos. Still no answer from customer service…
Reply from Alva
Shipped fast, great quality. Happy with the purchase.
The only suggestion I have is regarding packs. There are towel sets - two 50x70 and two 70x140 - for a lower price than buying them separately. But I think you can only choose one color per towel size. It would be great if there was an option to mix colors. For example, one 70x140 in terracota, one in green, and same for 50x70.
Reply from Alva
Mmmm yes sorry I have ignore me I would hate to leave a negative review for you when I’ve not ordered anything sorry !
Reply from Alva
I'm very happy with my bed sheet quality and beautiful, calm colour (khaki grey) from ALVA. Thank you very much!
Reply from Alva
I love love love Alva Linen.
They have the most comfortable, cozy sheets. I have bought several fitted sheets and pillow cases, all so soft and great quality. Would recommend it to anyone who wants to have an amazing sleep.
Also very fast shipping (to Sweden) and comes packaged beautifully!
Reply from Alva
Overall good product for such price, I believe. Colours are very nice and sophisticated. Fitted sheet fits very well.
But pillow case material was quite thin, and not very comfortable for skin. However, important to add that this evaluation in comparison to more expensive brands that I experienced. Again, for this price it’s okay quality.
Reply from Alva
Fast delivery as promised of lovely products...very happy!
Reply from Alva
Edit: Alva reached out after leaving this review and refunded me the cost of the duties, which I appreciate very much. The sheets are very high quality and comfortable.
I'm based in the UK and ordered some sheets from Alva a couple of weeks ago. A few days after the sheets arrived, I received a bill from FedEx asking for an additional £40 to cover unpaid duties. Alva does not make it clear anywhere on their website or though the ordering process that additional duties would be owed. This should either be handled by the merchant and baked into the price, or it needs to be made very clear when you're putting in shipping information.
Reply from Alva
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