Alter Sleeves Reviews 

54
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The sleeves look awesome! The quality is great, and the customer support is AMAZING! Their support team went above and beyond to make sure that my order got to me after some shipping issues. Would abs... See more

Rated 5 out of 5 stars

I ordered two sets of sleeves. The first package arrived but the second got lost. Targa as AlterSleeves went above and beyond in terms of customer service. They are literally the best customer service... See more

Rated 4 out of 5 stars

The sleeves are great, the contact is friendly and always helpful, shipping is fast and the packaging makes you feel like opening a pure luxury item (which it is)... if only the 6€ per sleeve would be... See more

Rated 5 out of 5 stars

Superb business! I've bought multiple sleeves (+20) and have always been amazed on the quality! I had a single sleeve with a small imperfection and they sent me another one with free shipping no quest... See more

Company details

  1. Toy and Game Manufacturer
  2. Game Store

Written by the company

Alter Sleeves provide a Global marketplace allowing the purchase of printed inner sleeves for Magic: The Gathering cards, featuring hundreds of artists and shipping worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent service! Customer support was quick to address my problem and provide quick easy solutions while maintaining a professional and friendly manner

December 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Great product, AMAZING customer service!

The sleeves look awesome! The quality is great, and the customer support is AMAZING! Their support team went above and beyond to make sure that my order got to me after some shipping issues. Would absolutely recommend shopping from them!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Lost shipping.

I sent an email this morning and they responded in just a couple hour. Apparently my shipping got lost somewhere so they will send a new one. Thank you Dylan!

September 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Quick response

Quick response from Alter Sleeves' staff with a straightforward solution to my problem. Pleased with the experience.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Quick response after my initial email

Quick response after my initial email. Dylan was able to answer my question, and cancel my order without delay. First customer service interaction with Mythic Gaming / Alter Sleeves and it was a good one. Thanks.

April 1, 2022
Unprompted review
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Rated 5 out of 5 stars

AlterSleeves and Targa F N Rock!!

I ordered two sets of sleeves. The first package arrived but the second got lost. Targa as AlterSleeves went above and beyond in terms of customer service. They are literally the best customer service people in any business. And the product! Omg, Ricky Thomas designed Door of Destinies hello! Absolutely superb and just fit perfectly over the card.

March 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Awesome Customer Service

There was a slight mistake in my order however the team at Alter Sleeves rectified it superbly by offering me an amazing promo code on my next order! This is why I come back!

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company!
Supports MtG content creators and stands behind their product. One of my sleeves was dominantly white, and as such the card behind showed through; they offered me an exchange or refund- that's good customer service.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Dylan, This One's For You!

I emailed support about the status of my order. I knew about a delay but didn't hear anything for weeks after that announcement.

Dylan answered my support request and explained the situation, to which I totally understood; case closed.

Now here's where it gets good.

A week later, Dylan emails me-they just packaged my order and shipped it. I was like, "Dang! I didn't ask for this..." But you know what? I super appreciated it.

The gesture goes far beyond my expectations for customer service and is nothing short of exemplary. Dylan, I hope your manager reads this and gives props where they're due.

Thank you for your help! Stay safe out there and take care.

November 18, 2021
Unprompted review

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