The sleeves look awesome! The quality is great, and the customer support is AMAZING! Their support team went above and beyond to make sure that my order got to me after some shipping issues. Would abs... See more
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I ordered two sets of sleeves. The first package arrived but the second got lost. Targa as AlterSleeves went above and beyond in terms of customer service. They are literally the best customer service... See more
The sleeves are great, the contact is friendly and always helpful, shipping is fast and the packaging makes you feel like opening a pure luxury item (which it is)... if only the 6€ per sleeve would be... See more
Superb business! I've bought multiple sleeves (+20) and have always been amazed on the quality! I had a single sleeve with a small imperfection and they sent me another one with free shipping no quest... See more
Company details
Written by the company
Alter Sleeves provide a Global marketplace allowing the purchase of printed inner sleeves for Magic: The Gathering cards, featuring hundreds of artists and shipping worldwide.
Contact info
1925 Monroe Street, 73511, Madison, United States
- support@altersleeves.com
- altersleeves.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent Service
Excellent service! Customer support was quick to address my problem and provide quick easy solutions while maintaining a professional and friendly manner
Great product, AMAZING customer service!
The sleeves look awesome! The quality is great, and the customer support is AMAZING! Their support team went above and beyond to make sure that my order got to me after some shipping issues. Would absolutely recommend shopping from them!
Lost shipping.
I sent an email this morning and they responded in just a couple hour. Apparently my shipping got lost somewhere so they will send a new one. Thank you Dylan!
I contacted customer support about sleeve misalignment.
I contacted customer support about some sleeves that had an alignment issue. I had intended to purchase replacements if they were available, but after seeing images of the sleeves I had I was given a replacement free of charge!
Very happy with the help received!
Great service and fast response
Good service!
Quick reply and concise, to-the-point assistance.
Thank you!
Very Helpful
Quick response time, communicative, and very helpful in solving the issues I was having.
Quick response
Quick response from Alter Sleeves' staff with a straightforward solution to my problem. Pleased with the experience.
Quick response after my initial email
Quick response after my initial email. Dylan was able to answer my question, and cancel my order without delay. First customer service interaction with Mythic Gaming / Alter Sleeves and it was a good one. Thanks.
They’re so helpful and very quick to…
They’re so helpful and very quick to respond in the case of missing items. Love the alter sleeves definitely coming back for more!
AlterSleeves and Targa F N Rock!!
I ordered two sets of sleeves. The first package arrived but the second got lost. Targa as AlterSleeves went above and beyond in terms of customer service. They are literally the best customer service people in any business. And the product! Omg, Ricky Thomas designed Door of Destinies hello! Absolutely superb and just fit perfectly over the card.
A MAGIC experience.
It was a very pleasant experience. Very swift response and my issue was taken care of no questions asked. AMAZING!!!
Really Fast Response!
they have been very helpful
Had a small issue with the product and…
Had a small issue with the product and reported it and they replaced all of the product for free even those without an issue.
Very responsive aftersales team
Got into a confusing situation but the aftersales team was great.
Everything got fixed in about an hour.
Awesome Customer Service
There was a slight mistake in my order however the team at Alter Sleeves rectified it superbly by offering me an amazing promo code on my next order! This is why I come back!
Great company
Great company!
Supports MtG content creators and stands behind their product. One of my sleeves was dominantly white, and as such the card behind showed through; they offered me an exchange or refund- that's good customer service.
Dylan, This One's For You!
I emailed support about the status of my order. I knew about a delay but didn't hear anything for weeks after that announcement.
Dylan answered my support request and explained the situation, to which I totally understood; case closed.
Now here's where it gets good.
A week later, Dylan emails me-they just packaged my order and shipped it. I was like, "Dang! I didn't ask for this..." But you know what? I super appreciated it.
The gesture goes far beyond my expectations for customer service and is nothing short of exemplary. Dylan, I hope your manager reads this and gives props where they're due.
Thank you for your help! Stay safe out there and take care.
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