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Locally owned and operated, at several locations throughout western Colorado.
United States
3.1
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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To call this Colorados version of wellfargo would be nice. This place as an institution sucks. Period. They used to be more community focused. Debit cards that donate proceeds to charities you pick. More community based engagement and interaction that wasn’t corporate bullshit. They are taking the enshitification of the American economy to heart and in some ways represents it.
They have been very personable and easy to work in person. I have a checking account with them. My only concern is the extremely tight security. They have two or three factor security on everything. I can not ever call the 1-800 number to get my balance of my account. It goes inactive if you don't call it each week. Obviously, it is a problem if even the owner of the account can not get a balance.
This bank is not geared for online banking. Its procedures for opening a new account are cumbersome. Then, once you log into your account, the bank requires additional verification every time you want to do anything.
So I closed my account. They returned the balance but deducted $25 for an "early closing fee." That fee might be explained somewhere, but I can't find it. When I complained about the fee, I received no reply.
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