Anna is very hardworking, kind, and professional. She does her job exceptionally well and provided excellent customer service. I truly appreciate her help and would highly recommend her. Thank you, An... See more
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ZeComplete incompetence. Autodoc hides behind their ai to avoid solving their mistakes. Ordered a set of 16 valve seals but only got 15 which makes it worthless. TheAI gives cryptic messages and aft... See more
Company replied
Fast and Responsible. I like to have business with them and will do more in the future. While the price is on par with others, their customer service is one of best in the industry.
Company replied
We have been purchasing from Autodoc for a long time, and we have never had any problems with them. Even when we bought an incompatible part because it was mistakenly listed on their website f... See more
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Company details
About AUTODOC - Sweden
Written by the company
AUTODOC er Europas førende onlineforhandler af autodele. Vi deler din passion for biler og hjælper dig med at spare penge på bilreparationer.
AUTODOC APPHvad vi er kendt for:
- Kundefokus. Vores supportteam består af kvalificeret personale som totalt taler 23 sprog og altid er klar til at hjælpe på alle måder de kan.
- Markedsstørrelse og rækkevidde. I de 12 år vi har været på markedet har vi fået 13 millioner tilfredse kunder i 27 europæisk lande. Vi sender over 35.000 bestillinger om dagen.
- Vores produktsortiment. Vi tilbyder over 4 millioner produkter til mere end 166 bilmærker fra verdenskendte producenter.
- Overkommeligt og omkostningseffektivt. AUTODOC er en onlineplatform med rimelige priser og en række specialtilbud og udsalg.
- Tjenester på flere platforme. Kunderne kan nemt og hurtigt søge efter autodele både på hjemmesiden og på appen. Se selv hvor omkostningseffektiv og nem købsprocessen for autodele kan være.
- Ekspertise indenfor bilreparation. Du kan finde mere end 3.000 vejledningsvideoer for udskiftning af autodele på vores YouTube kanaler. Disse vejledninger kan hjælpe dig med selv at udføre enkle reparationer og spare penge på reparationer på værksteder.
Kontakta ossContact info
4.4
Excellent
19K reviews
Asks customers to review
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I returned the car parts but the…
I returned the car parts but the company has failed to refund. I am now having to go through the bank to do a chargeback.
December 14, 2025
Unprompted review
Reply from AUTODOC - Sweden
Hello !
We’re sorry to hear about this situation and regret the inconvenience caused. Please be assured that this matter is being taken seriously. Our Quality Control Manager will be contacting you shortly to review your case in detail and assist you further toward a resolution. We appreciate your patience while this is addressed.
Best regards,
AUTODOC Team
Avoid....
Avoid....
Maybe from time to time, you can find better prices then original, but the quality is very poor and never you know what you will receive. From 4 filters,request not even 1 isn't was fitted....
Anyway better AVOID
I received a refund after one week, but still I think isn't reliable
November 15, 2025
Unprompted review
Reply from AUTODOC - Sweden
Hello Iri,
We are sorry that you aren't satisfied with our services
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
Please contact us at help@autodoc.de and provide your order details and our quality control team will check your case.
Best regards,
AUTODOC Team
the truth for everyone
Hey
For me, Autodoc is very good; you can buy car parts at lower prices that last a long time.
January 9, 2025
Reply from AUTODOC - Sweden
Hello!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you✨!
Best regards,
AUTODOC Team🚗
Reply from AUTODOC - Sweden
Hello Joacim!
We are very pleased to read sincere reviews.
We always do our best to process and ship your order as quickly as possible. But we have room to grow. Please, feel free to contact us again.
Best regards,
AUTODOC Team
Auto doc is amazing
Auto doc is amazing, I bought oxygen sensor and somehow one of the sensor starts behaving little bad. On discussions Auto doc not only helped to find correct part but also shipped it under warranty. That is super good.
December 16, 2025
Reply from AUTODOC - Sweden
Hello NASER AWAN!
Thank you for your kind words and appreciation of the quality of our work🧡.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🔧🧰
Reply from AUTODOC - Sweden
Hello Ahmed Elmhdy!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
A store with high quality serviceThere was a delivery issue
There was a delivery issue. Thanks to the team in the website chat, it was resolved quickly. This isn't my first time shopping at this store. Everything is always top-notch. Delivery to Sweden is fast.
December 9, 2025
Reply from AUTODOC - Sweden
Hello Oksana!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you✨!
Best regards,
AUTODOC Team🚗
A+++++++++
December 4, 2025
Reply from AUTODOC - Sweden
Hello Johnny !🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙💨
Reply from AUTODOC - Sweden
Hello Velko Nikolaev Parapano🕊️!
Thank you for your positive feedback!
Best regards,
AUTODOC Team🔧✨
DO NOT BUY TIRES from Autodoc!
I am a Swedish customer, but i will take this in English, hopefully it reaches many. DO NOT BUY Tires from Autodoc.
We bought 4 Goodride SW618 235/40 R18 95V XL M+S vinterdäck . Got them delievered. All tires had same label. We had a tyreshop fit them to our car.
This is when it was discovered, Autodoc has sent to us 3 correct and 1 tyre was not "Nordic tyre".
We have had since a hell chasing one correct tyre, as shops doesn`t want to sell only 1 or 3 tyres.
They sell it in pairs as same tyre must be used on one axel according to Swedish law. This was not the worst part.
The worst part has been having to deal with 4 different Autodoc damage controll handlers, where some directly lied straight to our face. They was sending me between several people, all asking the same questions. These people doesn`t even speak to each other and they all work for the same company. This is a typical "wearing out the complainer tactic". They start by typical, we are sorry, etc. Ask me to send pictures. Which i did. It shows, they are answering from NoReplay emails. So, it all just bounces back. Next one is asking us to use their online chatt. But that is AI - computer with predefined questions - which leads nowhere. They we get a hold of a person - but this one is in Geramny- which lies straight out. We have pictures and conversation to prove. Once they realize - oh yes. You are correct, they shift me back to Sweden, where Carl Eriksson - Kundservice kvalitetskontroll starts by asking the same questions cos he obviously has no clue about the subject. This is all deliberate to wear you out, And for what? För a 750kr tyre, that we paid for and did not receive.
In the end - they offered some minor compensation 70% of one tyre, which we have refused naturally. DO NOT BUY Tires from Autodoc.
They are just a middleman - basicly a dropshipper.
You can receive anything and get stuck dealing with their Bullshit.
BR/ Kemal Masinovic
November 18, 2025
Unprompted review
Reply from AUTODOC - Sweden
Thank you for sharing your experience with our support — it is important for us to know about such moments in order to improve. We strive to make every interaction useful and convenient, and your case shows that something went wrong here as it should not. We will definitely investigate the situation internally to understand how we can avoid similar misunderstandings in the future. In the meantime, let's focus on your question: [briefly repeat the customer's problem if known, or ask for clarification]. We are ready to provide any necessary information or solve the task quickly. We will contact you soon with solution options. Best regards,
The best in business
April 18, 2025
Reply from AUTODOC - Sweden
Hello Haydar Nazmi!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
Reply from AUTODOC - Sweden
Hello István Kusmiczki!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team
Reply from AUTODOC - Sweden
Hello Nadim !🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙
Easy to find parts and quick delivery
November 10, 2025
Reply from AUTODOC - Sweden
Hello Tommy!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Delivery took about a week
Delivery took about a week, which is perfectly fain. The packaging was good, and everything fit the car model perfectly.
November 6, 2025
Unprompted review
Reply from AUTODOC - Sweden
Hi Daniel!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Sweden
Hello Igor Stojmenov!
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team
Well done good
October 23, 2025
Reply from AUTODOC - Sweden
Hello Hasan!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Reply from AUTODOC - Sweden
Hello Aksel Schmidt!
Thank you for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team
Perfect service and very reliable and…
Perfect service and very reliable and helpful and so friendly customer service.
October 21, 2025
Reply from AUTODOC - Sweden
Hello Mouhamed!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
AUTODOC Team
The X button on Autodoc website’s popup…
The X button on Autodoc website’s popup is fake and will still take you to App Store anyway.
October 18, 2025
Reply from AUTODOC - Sweden
Hello!
We regret you faced all the inconvenience.
Please, contact us at trust@autodoc.se and specify more details in regard to the issue that occurred. We'll be glad to sort everything out for you.
AUTODOC Team.
Best regards,
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