J.R. Plumbing & Backflow Reviews 

8
TrustScore 4 out of 5

4.2

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Company details

  1. Plumber
  2. Bathroom Remodeler
  3. General Contractor
  4. Property Maintenance
  5. Remodeler
  6. Water Testing Service

Written by the company

Family owned company with decades of combined experience. We are local and always do our best to keep the customer happy. With competitive rates and at least one plumber on call day and night you can't go wrong with J.R. Plumbing & Backflow. Give us a call for all your plumbing needs.


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(8)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Referral from building property manager

I contracted with this company after the building's property manager referred me. The inspection of the work required the plumber to return. Payment was rendered in full, and I was double charged for services for approximately one month after they were paid and service rendered. I've reached out to this company through various methods to get my funds refunded, but they have failed to respond. It's been over 30 days. I do not suggest using this company. They are extremely slow to respond, and customer service is evasive. Be careful when using a credit card with this company.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

I cannot begin to describe the 4 month…

I cannot begin to describe the 4 month ordeal to get a garden tub leak/faucet replaced.
My calls were unrefined.
Appointments were missed without calling.
It was so bad, I was sent a coupon for 167.50.

You would think that would have been the kicker... nope. I was left with 3 BIG @$$ holes around my tub from him tearing the tile around my wall... and this misfit simply refused to fix it. I would have unfortunately settled for it to caulked up. Didn't do that either.

DO NOT!! I REPEAT, DO NOT USE THIS SERVICE.

I wish I could upload pictures.

June 24, 2022
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Rated 5 out of 5 stars

RIGHT FROM THE START

J.R. Plumbing did a phenomenal job at my house. They dug up and replaced old pipes and when finished my yard looked like a newly landscaped yard when they replaced the dirt. Very professional and have excellent prices.

April 9, 2022

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