Oso Services Reviews 

100
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our girl Sara is a jewel. She's through, matriculas and a sweetheart. Even our neighbors love her.

Rated 5 out of 5 stars

Riann always does an amazing job. You know it's great when my daughter refuses to sleep in her bed because "It just looks so pretty" after Riann makes it all up for her. :)

Company replied

Rated 3 out of 5 stars

I like the biweekly service because it’s usually tidying up or completing things I overlook. It’s helpful but I’m not so sure about what gets done. I pay for 3 hours and have it set to tidying up cl... See more

Company replied

Rated 5 out of 5 stars

The ladies that came to clean our home were very professional and attentive to details. They exceeded our expectations and helped get our home back on track with a thorough clean. I also greatly appre... See more

Company details

  1. House Cleaning Service

Written by the company

ENCOURAGING, MENTORING, AND CONNECTING INDIVIDUALS WITH WORK OPPORTUNITIES... One location at a time


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(100)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Well done

Very thorough and conscientious

July 7, 2026
Oso Services logo

Reply from Oso Services

Thank you for taking the time to leave us a review! We're so glad you were happy with our attention to detail. Providing thorough, dependable service is always our goal, and we appreciate your support. We look forward to serving you again!

Rated 5 out of 5 stars

Riann always does an amazing job

Riann always does an amazing job. You know it's great when my daughter refuses to sleep in her bed because "It just looks so pretty" after Riann makes it all up for her. :)

June 8, 2026
Oso Services logo

Reply from Oso Services

Thank you so much for sharing this—it absolutely made us smile! We're so happy Riann continues to provide such great service, and your daughter's sweet comment is the best compliment we could ask for. We'll be sure to share your kind words with Riann. Thank you for choosing Oso Cleaning Services!

Rated 5 out of 5 stars

Very satisfied

I really enjoy how my home is not only cleaned but so well but organized, and smells just wonderful. I am very satisfied with Oso cleaning services!

June 4, 2026
Oso Services logo

Reply from Oso Services

Thank you so much for your kind feedback! It means a lot to know you appreciate the cleaning, organization, and fresh feeling we strive to leave behind. We're grateful for the opportunity to care for your home and look forward to your next cleaning!

Rated 5 out of 5 stars

First cleaning, 4/22/26

Sarah arrived on time and brought supplies. She confirmed what she was to clean and promptly started. Finished everything in a time. Polite and respectful. Thank you, Diane

April 22, 2026
Oso Services logo

Reply from Oso Services

This is great, Diane! So glad you had a good experience with Sarah!

Advertisement
Rated 5 out of 5 stars

Just book it

We are so happy with our experience! The space was completely transformed and feels so much better/comfortable after a thorough cleaning. Thanks!

April 14, 2026
Oso Services logo

Reply from Oso Services

Thank you so much for your kind words! We're so happy to hear you love the transformation. It was our pleasure to help make your space feel fresh, clean, and comfortable. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great job cleaning

Great job cleaning. Very professional. Was a bit difficult to schedule. They required a lot prior to scheduling.

March 3, 2026
Oso Services logo

Reply from Oso Services

Hey Devin! I'm really glad you had a positive experience with the cleaning! We try to make the scheduling process as simple as possible online, while removing the need for in-person estimates. I'm so sorry if any of it was confusing!

Rated 5 out of 5 stars

Very good

Very good service, profesional, and good communication.

January 7, 2026
Oso Services logo

Reply from Oso Services

Thank you so much! We appreciate your kind words and are happy you had a great experience with our team!

Rated 5 out of 5 stars

linda was excellent was pleasant and…

linda was excellent was pleasant and finally great cleaning.will be a pleasure to have back again.

December 18, 2025
Oso Services logo

Reply from Oso Services

Thank you for the feedback! We’re thrilled to hear you were happy with Linda’s work and look forward to having her back at your home.

Advertisement
Rated 5 out of 5 stars

We love having OSO clean our home

We love having OSO clean our home. It's always such a breath of relief coming home and seeing our entire house clean and tidy after a long day.

October 14, 2025
Oso Services logo

Reply from Oso Services

Thank you so much! This review is so thoughtful of you!

Rated 5 out of 5 stars

Back to new

She was incredibly efficient and communicative. My house looks absolutely amazing now. Everything looks like we just moved in.

September 22, 2025
Oso Services logo

Reply from Oso Services

So glad you are happy with your cleaning! Thank you for your review!

Rated 1 out of 5 stars

Didn’t do a good job cleaning the…

Didn’t do a good job cleaning the kitchen.

July 28, 2025
Oso Services logo

Reply from Oso Services

Hey! I am so sorry about this. We truly didn't know there was an issue with your cleaning! We would have tried to mend the situation had we known. We will contact you to see what can be done asap!

Advertisement
Rated 5 out of 5 stars

Great communication

Great communication, available appointments that met our needs, polite employees. Cleaning was done well and allowed us to check out of our rental without issue.

July 5, 2025
Oso Services logo

Reply from Oso Services

Thank you so much for your review!

Rated 5 out of 5 stars

Lifesaver!

My house was spotless! Oso saved me so much time, energy, and money when moving out of military housing.

June 29, 2025
Oso Services logo

Reply from Oso Services

We're so glad you had a wonderful experience with your cleaning and that we were able to help with the moving process! It can be challenging to move, and we're happy to have relieved some of that burden!

Rated 3 out of 5 stars

Hoping for better results

Liked: the space between the stove/oven and kitchen counter was cleaned out.
Liked: quick response with providing an estimate and scheduling the service.
Disliked: the stove and oven appears to still need a deep cleaning. There is a ring around the bathtub and near the shower base of the master bathroom. The lego like floor of the master bathroom appears untouched.

June 2, 2025
Oso Services logo

Reply from Oso Services

Hi there! This makes us very sad to hear, as we were not informed that you were not satisfied. We have contacted you to discuss how we can make this right!

Rated 5 out of 5 stars

Very accommodating

Very accommodating. Thorough with cleaning. Communicate promptly.

May 6, 2025
Oso Services logo

Reply from Oso Services

Thank you for this nice review!

Advertisement
Rated 5 out of 5 stars

Thorough service with quality

I had scheduled a deep clean which requires two cleaners to come into the home. I am really sensitive to traditional household cleaners so I made a note that I would provide the cleaner for them along with the mop and vacuum. Both cleaners asked what were my priorities for the clean and also asked which cleaner was for what. I was very happy with the service and I would book again.

April 1, 2025
Oso Services logo

Reply from Oso Services

We look forward to seeing you next time! Thank you for your kind words!

Rated 5 out of 5 stars

Great service

The service was great. Really appreciate having my house sparkling clean.

January 15, 2025
Oso Services logo

Reply from Oso Services

We LOVE giving you a sparkling home!

Rated 5 out of 5 stars

Better than I expected

Better than I expected. Very professional!

January 13, 2025
Oso Services logo

Reply from Oso Services

We're so glad you enjoyed your service! Thank you for your kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look