Octobre Editions Reviews 

283
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Amazing quality clothing, and not what you would find on the high street. The collaborations are great value as are there day to day range. Free delivery on orders over a certain threshold is a great... See more

Rated 2 out of 5 stars

As with most brands the men’s t-shirts have as much structure as a £1 gown from a hospital vending machine. The necklines are the ‘fits anyone but looks awful on everyone’ low-cost construction type... See more

Company replied

Rated 5 out of 5 stars

The designs are traditional, with a contemporary touch achieved through the colors featured in the pieces. I’m looking forward to receiving my first order.

Company replied

Rated 2 out of 5 stars

I love the brand and clothing style,and have ordered multiple pieces but will no anymore because of the quality. Small stains are not possible to wash out and persist (for example from normal sweat),... See more

Company replied

Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store

About Octobre Editions

Written by the company

L’idée était simple : retrouver les essentiels du vestiaire masculin, des pièces évidentes dont on a toujours besoin et qu’on prend plaisir à porter année après année, pour traverser le temps et vivre avec elles – pour nous chaque vêtement a une histoire. Prendre le temps d’imaginer et de créer ces vêtements était indispensable.

Nous les dévoilons donc patiemment, au rythme d’éditions sur l’e-shop, à l’Atelier, au corner du Bon Marché, ainsi que dans nos corners présents dans les Appartements Sézane.

Contactez-nous


The idea was simple: to get back to the basics of menswear, the distinctive pieces that are always needed and that we take pleasure in rediscovering year after year, the pieces we live with, that stand the test of time – for us each piece has a history.

Take the time to design and create these clothes was essential, we present them on the e-shop, at the Atelier, at the Bon Marché corner and in our corners in the Sézane Apartments.

Contact us

Contact info

3.4

Average

TrustScore 3.5 out of 5

283 reviews

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3.4

All reviews

(283)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm just getting to know the brand, and this is my first purchas

The designs are traditional, with a contemporary touch achieved through the colors featured in the pieces. I’m looking forward to receiving my first order.

November 2, 2026
Octobre Editions logo

Reply from Octobre Editions

Hello Ricardo,

Thank you very much for your feedback.

We will be sure to share it with our team.

Please don’t hesitate to reach out if you have any other questions or comments.

The Octobre Editions Team

Rated 5 out of 5 stars

Amazing quality clothing

Amazing quality clothing, and not what you would find on the high street. The collaborations are great value as are there day to day range. Free delivery on orders over a certain threshold is a great bonus also, even the packaging is quality. Sometimes you may also get a free gift.

November 1, 2026
Rated 5 out of 5 stars

Octobre: quality doesn’t last but perfect customer service!

Edit: Great customer service and solved my problem!

I bought several pieces from Octobre in June 2024. I washed them at 30°C on a gentle cycle and wore the summer items about once a week. After two years, the Holt Shirt and Tiber Short have holes and fraying. I expected much more from a brand that sells itself on quality.

I contacted Octobre about it.

October 14, 2026
Unprompted review
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Reply from Octobre Editions

Hello Baris,

We're sorry to hear of this experience.

Our team has come back to you via WhatsApp and remains available if needed.

Have a lovely day,

The Octobre Editions team

Rated 2 out of 5 stars

As with most brands the men’s t-shirts…

As with most brands the men’s t-shirts have as much structure as a £1 gown from a hospital vending machine. The necklines are the ‘fits anyone but looks awful on everyone’ low-cost construction type. Try adding a real double-ribbed elastic neck and size options for t-shirt length. Shorter lengths sell out instantly for brands who stock them.

Same for untucked shirts… okay for a broad 6ft3 model, turns into a long summer dress for guys who are 5ft10 to 6ft.

October 11, 2026
Unprompted review
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Reply from Octobre Editions

Hello William,

We are sorry to hear that your experience was not satisfactory.

In order to discuss this subject, could you send us an email at bonjour@octobre-editions.com?

Our team will get back to you as soon as possible.

Looking forward to hearing from you,

The Sézane Team

Rated 2 out of 5 stars

very poor delivery and returns

I quite like the clothes but:
- delivery time was ridiculous - 10 days!
- I returned some items and 6 weeks later I am still waiting for refund

This would put me off ordering from them again

July 10, 2026
Unprompted review
Octobre Editions logo

Reply from Octobre Editions

Hello Sam,

We are sorry to hear that the delivery of your order took longer than expected, as well as for the refund delay.

As indicated on our website, delivery to the United Kingdom takes 5 to 6 working days after placing your order.

Our team has come back to you by email and remains available, if needed.

Have a great day,

The Octobre Éditions Team

Rated 5 out of 5 stars

Great quality and excellent customer service

I’m really happy with the quality of the clothes from Octobre Éditions. The pieces feel well made, stylish and modern, while still being timeless and easy to wear.

A special mention also has to go to their customer service. They are always professional, helpful and genuinely make an effort to resolve any issues. Even when a problem comes up, they do their best to find a positive outcome, which makes the overall experience even better.

Overall, a great brand with quality clothing and fantastic customer service. Highly recommended!

August 19, 2026
Unprompted review
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Reply from Octobre Editions

Hello Luigi,

We are delighted that you love our pieces and that the experience with our team lived up to your expectations.

We look forward to hearing from you again soon.

Have a lovely day,

The Octobre Éditions Team

Rated 5 out of 5 stars
Octobre Editions logo

Reply from Octobre Editions

Hello Luuk,

Thank you very much for your review.

We’re delighted that you are satisfied with the service provided, and we’ll be sure to pass your message on to the Team.

We remain available should you need anything.

Have a nice day,

The Octobre Éditions Team

Rated 2 out of 5 stars

Subpar quality

I love the brand and clothing style,and have ordered multiple pieces but will no anymore because of the quality. Small stains are not possible to wash out and persist (for example from normal sweat), items can shrink, t-shirt quality is very poor, etc. In a nutshell: great branding, nice items but you can only wear them limited times because quality is subpar, especially for the price.

July 7, 2026
Unprompted review
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Reply from Octobre Editions

Hello Bram,

We are sorry to see your disappointment regarding the quality of your pieces.

Our team has come back to you by email to discuss this further and better understand your experience.

We remain available if needed.

Have a lovely day,

The Octobre Éditions team

Rated 1 out of 5 stars

I am absolutely appalled by the lack of…

I am absolutely appalled by the lack of accountability from this company. I returned a full package of items via DHL. Despite escalating this issue multiple times, customer service refuses to assist me and insists I pay for an order I already returned. This is unacceptable, and I warn others to avoid shopping here—if something goes wrong, you will be left with no support. I expect immediate action on my case.

June 16, 2026
Unprompted review
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Reply from Octobre Editions

Hello Lukas,

We're sorry to hear of this experience.

Our team will get back to you by email promptly.

Have a lovely day,

The Octobre Éditions team,

Rated 2 out of 5 stars

Extremely slow return process…

***updated as refund paid after chasing customer service*** Extremely slow return process as I was told it takes 15 working days. Clearly a lack of investment in operations or cash flow issues. Quality of items also questionable and not in line with the premium pricing

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Extreme shrinking after 1 wash and non-existing customer support

2 of the items I ordered fitted nicely so I decided to keep them. But after only 1 wash they shrunk a lot, despite adhering strictley to the washing instructions. Because of this the items fit way too short and are not wearable for me. I emailed customer service multiple times about this and how we can solve it, but even after more than 1 week, they gave no reply. The clothing looks nice, but apparently the quality is subpar if it shrinks that much after washing it once. I would suggest to avoid this company at all costs.

March 11, 2026
Unprompted review
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Reply from Octobre Editions

Hello Sjoerd,

We are truly sorry to hear that your items shrank.

Our team just emailed you so that we can offer suitable solutions.

Have a nice day,

The Octobre team

Rated 5 out of 5 stars

First purchase was a sweater that…

First purchase was a sweater that literally everywhere I go someone compliments

March 6, 2026
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Reply from Octobre Editions

Hello,

Thank you so much for your review.

We are delighted to hear that you like your jumper and are receiving lots of compliments on it.

Have a lovely day,

The Sézane team

Rated 1 out of 5 stars

Ordered a £300 lamp and a £90…

Wife ordered a £300 lamp and a £90 lampshade. Lamp arrived with a crack in the top. Not possible to send it back for a refund as this colour is out of stock. We were only offered a £30 refund to keep it which we think is insulting to be honest. Expected far better customer service from this company. Avoid if you expect them to resolve any issues in a fair way.

March 5, 2026
Unprompted review
Octobre Editions logo

Reply from Octobre Editions

Hello Harry,

We are sorry that your lamp arrived with a crack on the top and that the solutions offered did not suit you.

We have sent you a request for further information from Trustpilot so that we can contact you.

As this request remains unanswered, please write to us directly at hello@sezane.com so that we can help you and offer you other suitable solutions.

Please don’t hesitate to reach out if you have any other questions.

Have a lovely day,

The Sézane Team

Rated 1 out of 5 stars

Awful service, what a let down

Ordered online, nothing delivered for over 10 days. When its ready to be collected it's the wrong order... Poor quality customer service, meaningless gestures offered and a real disappointment all round. Really have let themselves down here.

March 3, 2026
Unprompted review
Octobre Editions logo

Reply from Octobre Editions

Hello Dominic,

We're sorry to hear of this delivery experience in our store.

Our team has come back to you by email to apologize and remains available, if needed.

Have a lovely day,

The Octobre Éditions team.

Rated 5 out of 5 stars

I absolutely love the quality

I absolutely love the quality! It looks very elegant, and the design is gorgeous.

February 20, 2026
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Reply from Octobre Editions

Hello,

Many thanks for your feedback.

We are happy to hear that you appreciate our collections and that they accompany you in your daily life.

Have a great day,

The Sézane Team

Rated 5 out of 5 stars

Great company

Really helpful customer service, super speedy dispatch and amazing quality high end products. Love this brand!

February 19, 2026
Octobre Editions logo

Reply from Octobre Editions

Hello Roger,

Thank you for taking the time to share this valuable feedback with us.

We are delighted that you enjoyed your delivery experience, as well as the quality of your items and the service provided by our team.

Please don’t hesitate to reach out if you have any other questions or comments.

The Octobre Éditions Team ✨

Rated 3 out of 5 stars

Average

Average. Quality not convincing for the price. 6 months of trying their clothes.

February 7, 2026
Unprompted review
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Reply from Octobre Editions

Hello Jolan,

We are very sorry that you are not satisfied with the quality of our items.

Our ambition has always been to establish the fairest possible prices to offer you quality items, while respecting those who produce them.

To make this possible, we have imagined a fashion designed to be passed on, without intermediaries or overproduction.

We also have a whole team dedicated to quality control that intervenes at every stage of the production chain, from the choice of the best materials to the most responsible manufacturing, including proper pattern making.

Please let us know if you have any additional questions or feedback.

See you soon,

The Octobre Éditions team

Rated 5 out of 5 stars

Excellent quality

Excellent quality and returns are always really easy. Big fan of this brand.

January 17, 2026
Unprompted review
Octobre Editions logo

Reply from Octobre Editions

Hello Olly,

Thank you very much for your feedback.

We will be sure to share it with our team.

We are delighted that you like our items so much.

Please don’t hesitate to reach out if you have any other questions or comments.

The Octobre Team

Rated 1 out of 5 stars

Poor quality

I bought a jumper from October for my husband and just after a month of wearing the seam has become undone. I texted them twice without a reply. I am very disappointed with the poor quality.

October 24, 2025
Unprompted review
Octobre Editions logo

Reply from Octobre Editions

Hello Melanie,

We are sorry for this frustrating experience.

We have sent you a request for further information from Trustpilot so that we can contact you.

As this request remains unanswered, please write to us directly at bonjour@octobre-editions.com so that we can help you and offer you a suitable solution.

Please don’t hesitate to reach out if you have any other questions.

Have a lovely day,

The Octobre Editions Team

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