SCAMMERS BEWARE!!
SCAMMERS BEWARE!!! Two months and never received order. I ordered in January. In the February I told them they could try again. In March I requested a refund. Now they are trying to search for the package. Where's my refund?? 3.21.25
KE0553
Dear Gordon,
Thank you for contacting us. We regret to inform you that your order was lost in transit. We understand your frustration and have notified the department of this mistake. Could we resend your order? If not, we'll refund you. Hope to hear from you soon.
Your satisfaction is important to our company, and we hope we can correct this mistake for you.
We're looking forward to hearing from you soon.
Kind regards,
Emily
Dear Gordon,
Thank you for reaching out. For further assistance with your order KE0553, we kindly ask you to contact your local post office at 800-275-8777. They will be able to provide you with the most up-to-date information regarding your package.
Please let us know if you need any further assistance—we’re happy to help!
Best regards,
Emily
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Emily