Outdoor Furniture Plus Reviews 

358
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... See more

Rated 5 out of 5 stars

While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... See more

Rated 5 out of 5 stars

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more

Rated 5 out of 5 stars

After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... See more

4.6

Excellent

TrustScore 4.5 out of 5

358 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(358)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

I would never buy from them

I spent over $3k from this company. The parts they sent for assembly did not work. Stripped screws. Can’t finish the project.

I sent a video to them. No results. Then I go back to look at all the reviews on the site, which came only through a third party and customers can’t post them on their site. Deceptive because they would not have all of these good reviews. I want to send all this stuff back. I am beyond frustrated

September 2, 2026
Unprompted review
Outdoor Furniture Plus logo

Reply from Outdoor Furniture Plus

We’re sorry for the frustration this has caused. After reviewing the video you provided, it appears that one piece of hardware included with your furniture was the incorrect size, preventing you from completing the assembly.

We have arranged to overnight a complete replacement hardware packet so that you have everything needed to resolve the issue as quickly as possible.

We understand how frustrating it is to be unable to finish assembling a purchase you were looking forward to using, and we are committed to getting this corrected for you promptly.

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Rated 5 out of 5 stars

Custom Gable vents

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen construction.

July 6, 2026
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Rated 5 out of 5 stars

Fantastic company and products

Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from them in the future. A company that cares about its customers is rare but these guys do.

June 4, 2026
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Reply from Outdoor Furniture Plus

Thank you so much for your comments! We do care and I'm glad that it shows through. In a time of automation, we work very hard to keep customer contact as personal as possible.

Rated 5 out of 5 stars

Small order, FANTASTIC Customer service

I had a small order for some furniture touch-up paint. John reached out to me and left a message to make sure I understood the 2-step process required, which I was unaware of. I spoke with Holly the next day and she was extremely helpful. This is the type of Customer Service every company should use as a model for best in class service. I will absolutely shop with them again and I highly reccomend them!!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

We purchased the two seat cedar swing.

We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable, no complaints. From purchase to usage, all was appreciated.

May 6, 2026
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Rated 5 out of 5 stars

Your company emailed and called to be…

Your company emailed and called to be sure I was aware that the sling I ordered would only fit Woodard Brand furniture and I wasn’t sure it was Woodard. I asked for refund and it was issued within an hour. They could have sent sling and let it be my loss but they didn’t do that! I’m very impressed with their honesty!

March 7, 2026
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Rated 5 out of 5 stars

Website was easy to use!

Website was easy to use and pictures detailed everything nicely! Product descriptions and sizing was easy to follow. Check out the videos detailing how the products are built; it really helps you appreciate that it’s built in the USA!

January 5, 2026

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