We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... See more
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While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... See more
I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more
After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... See more
Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I would never buy from them
I spent over $3k from this company. The parts they sent for assembly did not work. Stripped screws. Can’t finish the project.
I sent a video to them. No results. Then I go back to look at all the reviews on the site, which came only through a third party and customers can’t post them on their site. Deceptive because they would not have all of these good reviews. I want to send all this stuff back. I am beyond frustrated
Reply from Outdoor Furniture Plus
Less expensive then Amazon
I decided to price around the Arbor and founded less expensive at Outdoor Furniture Plus.
Very honest and helpful folks
Very honest and helpful folks. I will be returning to them.
Custom Gable vents
I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen construction.
Fantastic company and products
Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from them in the future. A company that cares about its customers is rare but these guys do.
Reply from Outdoor Furniture Plus
Wonderful support. I worked with John on ordering our…
I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us, and we really appreciated the time spent with us.
Small order, FANTASTIC Customer service
I had a small order for some furniture touch-up paint. John reached out to me and left a message to make sure I understood the 2-step process required, which I was unaware of. I spoke with Holly the next day and she was extremely helpful. This is the type of Customer Service every company should use as a model for best in class service. I will absolutely shop with them again and I highly reccomend them!!
We purchased the two seat cedar swing.
We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable, no complaints. From purchase to usage, all was appreciated.
Everything went great when ordering!
Everything went great when ordering!
They took their time and gave me suggestions.
Sending me samples and coverings for outdoor set.
Mary was real helpful !
John was very responsive and helped in…
John was very responsive and helped in every way he could to get the products ordered properly.
Your company emailed and called to be…
Your company emailed and called to be sure I was aware that the sling I ordered would only fit Woodard Brand furniture and I wasn’t sure it was Woodard. I asked for refund and it was issued within an hour. They could have sent sling and let it be my loss but they didn’t do that! I’m very impressed with their honesty!
Very professional and know their…
Very professional and know their product. Courteous and explained the purchase in detail. Very fortunate to have as a employee.
YOu guys did great!
Knowledgeable, competent with personal touch
Thankful for the personal help Holly provided, checking materials, and measurements.
Ordered and excited to receive it soon.
I had already picked out the swing and wanted to ask some questions before ordering. All my questions were answered. The next steps were explained and I was delighted to find that one was shipped today.
Website was easy to use!
Website was easy to use and pictures detailed everything nicely! Product descriptions and sizing was easy to follow. Check out the videos detailing how the products are built; it really helps you appreciate that it’s built in the USA!
Best experience and prefered
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