The quality of the mattress is incredible, extremely comfortable and soft but still firm enough to maintain you in good posture. Also, the experience in the shop was excellent. The seller was very pat... See more
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I visited the Arnhem(Duiven)branch, Christa welcomed us to the store with so much love and a big smile. She also assisted us with all her heart to select the most suitable pillows.. my wife and I boug... See more
Company replied
The mattress itself is fine. I’m already a loyal Tempur customer, but their website is outdated, and their sales advisors are useless. I visited two stores, and the staff had no idea what they were se... See more
Not only a truly comfortable bed, including matresses and pillows but also a great service (sales, delivery)
Company replied
Company details
Information provided by various external sources
Bij TEMPUR® begrijpen we dat de manier waarop u slaapt even uniek is als uzelf en dus is het vinden van de juiste matras, het juiste kussen of het juiste bedsysteem noodzakelijk. Onze slaapexperts, ontwerpers en ingenieurs hebben decennialang geïnnoveerd om de best mogelijke nachtrust te creëren. We hopen dat onze eigenaars zo goed slapen, dat ze er niet alleen naar uitkijken om naar bed te gaan elke nacht, maar dat ze het hun vrienden en familie ook vertellen.
Contact info
Traverse 2, 3905 NL, Veenendaal, Netherlands
- +31 (0)318 699 200
- klantenservice@tempur.nl
- nl.tempur.com
4.5
Excellent
1K reviews
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The best matras i have ever bought…
The best matras i have ever bought TEMPUR!
Store is great also in deliverys.
September 30, 2025
Reply from TEMPUR® - Nederland
Dear,
Thank you very much for sharing your review.
We’re delighted to hear that you’re satisfied.
Kind regards,
Customer Care
Excellent service
Not only a truly comfortable bed, including matresses and pillows but also a great service (sales, delivery)
July 8, 2026
Reply from TEMPUR® - Nederland
Dear Anne,
Thank you very much for sharing your review.
We hope you enjoy a good night’s sleep on your new Tempur bed and mattresses.
Kind regards,
Customer Care
Life changing mattress
The quality of the mattress is incredible, extremely comfortable and soft but still firm enough to maintain you in good posture. Also, the experience in the shop was excellent. The seller was very patient with very good advice.
June 23, 2026
Reply from TEMPUR® - Nederland
Dear Remi Roux,
Thank you very much for your lovely review.
It’s wonderful to read that you’re so pleased with your TEMPUR® mattress. It’s great to hear that you’re experiencing the perfect balance between comfort, softness and support, allowing you to enjoy a good night’s sleep to the full.
We also appreciate your compliments regarding your visit to our shop. We place great importance on personalised and expert advice, and we’re delighted that our sales assistant was able to patiently guide you in making the right choice.
Thank you once again for taking the time to share your experience with us. We hope you enjoy a good night’s sleep on your TEMPUR® mattress.
Kind regards,
The TEMPUR® Team
best mattress ever
best mattress ever
my last one was a tempur aswell and has now been inherited by my son
the darn thing is twelve years old! and still very beloved
best value fir your money
June 17, 2026
Reply from TEMPUR® - Nederland
Dear Marje,
Thank you very much for sharing your positive review.
Kind regards,
Customer Care
Reply from TEMPUR® - Nederland
Dear,
Thank you very much for sharing your review.
Kind regards,
Customer Care
love my pillow
love my pillow. It's a hug in itself. Tempur, to me, is magic. I also have a mattress!
March 18, 2026
Reply from TEMPUR® - Nederland
Dear Mandy,
Thank you very much for sharing your positive review.
Kind regards,
Customer Care
Reply from TEMPUR® - Nederland
Beste Ronald,
Hartelijk bedankt voor het delen van uw positieve review.
Met vriendelijke groet,
Customer Care
Very good thank you!
February 23, 2026
Reply from TEMPUR® - Nederland
Dear Customer,
Thank you for your kind words!
Your Tempur Benelux team
We had a very nice experience with…
We had a very nice experience with Tempur. Customer service was super helpful and we are very happy with our matras and cover. Highly recommend!!
February 4, 2026
Reply from TEMPUR® - Nederland
Dear F. Topbas,
Thank you very much for your positive review.
We are delighted to hear that you had such a good experience with Tempur and that our customer service was able to assist you to your satisfaction. We are also pleased to hear that you are happy with your mattresses and covers.
We greatly appreciate your recommendation and are always available should you have any questions in the future.
Kind regards,
The Tempur team
Delivery service is good
Delivery service is good. They know about the product and how to assemble the bed.
January 13, 2026
Reply from TEMPUR® - Nederland
Dear Sir/Madam,
Thank you very much for sharing your positive experience. We are delighted to hear that our delivery service met your expectations and that our employees assembled the bed professionally. We believe it is important that our delivery staff not only work carefully, but also have the right product knowledge, and we are pleased to hear that you noticed this.
We will certainly pass on your compliments to the team.
Kind regards,
The Tempur Benelux team
Excellent service at the store Woonmall Arena Amsterdam
Very nice service at the store and a very simple and gentle sales style. Impressive. Quality of product and delivery time very quick.
December 23, 2025
Reply from TEMPUR® - Nederland
Dear customer,
Thanks so much for your kind words.
We really appreciate it.
Greets,
Tempur Customer care
Reply from TEMPUR® - Nederland
Dear Customer,
Thank you so much for your positive words.
we appreciate it.
Greets,
Tempur Customer care.
Good quality product and quick delivery…
Good quality product and quick delivery in less than 3 days. Thanks!
October 24, 2025
Reply from TEMPUR® - Nederland
Dear Lai Cheng Yoon,
We’re delighted to hear that you’re happy with the quality of the product and the quick delivery. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your purchase!
Kind regards,
The Tempur Benelux team
Great service
Great service, the staff was very kind and knowledgeable regarding our questions, making the experience very good. Now we are enjoying our Tempur matress!
October 27, 2025
Reply from TEMPUR® - Nederland
Dear Ivan,
We are delighted to hear that you are so satisfied with our service and team! We believe it is important that our customers feel well informed and welcome, so this is very gratifying for us. Enjoy your Tempur mattress and your well-deserved night's sleep.
Kind regards,
Customer Care
Great sales person in the store
Great sales person in the store. Excellent choice of stiffness, and good and timely delivery.
September 16, 2025
Reply from TEMPUR® - Nederland
Dear Sir/Madam,
Thank you very much for sharing your review.
We are delighted to hear that you made the right choice and are satisfied with the delivery.
Kind regards,
Customer Care
pillow
The seller advised me and selected a pillow. I am very pleased, the pain in my neck has become much less
July 9, 2025
Reply from TEMPUR® - Nederland
Dear Sir/Madam,
Thank you very much for sharing your review.
We are delighted to hear that you are satisfied with your Tempur product.
It is good to hear that our Tempur pillow has reduced your neck pain.
We wish you a good night's sleep on your Tempur pillow.
Kind regards,
Customer Care
I used the pillow for a week and my…
I used the pillow for a week and my neck ache gets worse.
July 8, 2025
Reply from TEMPUR® - Nederland
Dear Mina,
How sorry to hear that the tempur pillow did not meet your expectations.
If you made your purchase through our Tempur website, you have the option to return your pillow free of charge within 30 days of purchase.
Should you wish to receive professional advice, we advise you to visit a Tempur retailer so that you can make the right choice.
Thank you for your review.
With kind regards,
Customer Care
Reply from TEMPUR® - Nederland
Dear,
Thank you very much for sharing your positive review.
Best regards,
Customer Care
Reply from TEMPUR® - Nederland
Best,
Thank you very much for sharing your positive review.
We wish you a good night's sleep.
Kind regards,
The Tempur Team
Excessive delay and bad client service
They took excessively long to deliver my mattress. Then, they gave a pretty bad service as a delivery company, calling me "Mevrouw" despite my name is clearly male. At least it came in the window they said it would, but like 10 days after paying it.
June 6, 2025
Reply from TEMPUR® - Nederland
Dear Carlos Garay,
Thank you very much for your message.
How annoying to hear that the delivery of your mattress was not to your satisfaction. We understand that a delivery time of 10 days after payment, although within the specified time window, can be perceived as excessively long. We also regret that you were addressed incorrectly - this obviously should not have happened, especially when your name is clear.
We will pass on your feedback to the relevant delivery company so that they can improve their service. Your experience helps us to further sharpen our service and communication.
If you have any further questions or comments, please let us know
Kind Regards,
The Tempur Benelux team
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