Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... See more
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Have not delivered product at all and…
Have not delivered product at all and not answering emails, supposed to get delivery on 17 of July, now September 5 still nothing, SCAMERS, no other words to describe, no answer, no support, nothing
Delivery a little slow but otherwise…
Delivery a little slow but otherwise excellent
Quality Magnesium supplement.
This is by far the best magnesium oxide powder I have ever used. A very fine powder, which doesn't lave a nasty taste in the mouth. Quality product👍
Great product delivered on time .
Choice & quality of items
Choice & quality of items
Great value
Only issue I had was that some of the things I ordered were out of stock, so unfortunately I had a longer wait time for deliveries
Apart from that minor problem
everything else was fine
Hassle free order
Regular communication regarding my delivery.
I will be reordering as it is a high quality product, exactly what I was looking for. Thank you
Great. 👍
Placed an order, great communication throughout with emails, arrived within a week, happy with that, thank you.
Please DO NOT PURCHASE if from Ireland/UK
Please DO NOT PURCHASE from this company.
Even tho the company displays an Irish number on its website all products are coming from the United States. We purchased knee brace on 3rd July- we still have not received it. When you email they apologise & stated they require 24-48 hours to enquire about the status of the parcel. Then they reply & apologise again offering you 120% store credit (why would one chose this option ) or 100% refund… all with a promise will be processed soon. Unfortunately I opted to keep my purchase as my son really requires a “good brace” (no good when you don’t receive it) . Again , anther week passes by- I send another email enquiring of status of parcel….. again told they would require 24-48 hours to throughly review my order….. then told it would be dispatched between 22nd-27th July. Then finally receive an email stating it was dispatched on 25th July- so I left it a week And now every time I keep checking the supplied tracking number- it is still travelling in the united states…..
this knee was recommend by a physiotherapist and the only reason we purchased it. But really it all seems like a scam now as it was purchased due to a dislocation & recommended if he was to return to sports. but what is the point now……. Nearly 6 weeks later and still no support & a very frustrated mum. I am still unsure if the company is legit or if it is just a really good scam.
Don’t put yourself through this, just don’t buy from them.
Reply from NineLife Ireland
It's a scam
It's a scam. The item never arrived despite being marked as delivered after almost a full month. Their customer support phone number always says "All customer support agents are busy" and immediately afterwards disconnects you from the call. It's just a blatant scam, avoid like the plague. Just look at all the negative reviews here and don't be like me thinking "worst case I'll deal with their customer support and get a refund". You're not getting your product or your money with this company.
Reply from NineLife Ireland
Arrived on time
Arrived on time. Was worried we would have been charged customs etc but no was delivered with no delay
The score could have been better
The score could have been better , when I opened the package the cap was not tight on the tube and was leaking, used it last night and it felt as it was working , I'll have to give a few more days to see if I notice any difference
The worst option
So many options. The order was delays by weeks, according to the website when I added my address it said 5 business day and it took a MONTH. I dont even need the product anymore. I was also informed that I was going to be able to track the order but ai never received any email or tracking number. When I contact the customer service about the delay, they answered in a tococ-positivity way which is worse than anything. I would never buy from you again and will never refer to anyone.
Reply from NineLife Ireland
Awful customer service
It took almost a month from ordering the product to receiving it and when I eventually got an estimated delivery date that was delayed too. Customer service was shocking, continuously evading the question I asked and did not want to tell me how to initiate a return, just told me not to accept the delivery (which wouldn't guarantee a refund).
Reply from NineLife Ireland
I placed my order in April and it never…
I placed my order in April and it never arrived.Customer service ice said they would send another item. It never arrived. I have been asking for a refund and I keep getting fobbed off. So this company has 70euros of mine. This is theft. Do not use them.
Reply from NineLife Ireland
Good communication
Good communication. Product was perfect. Plenty of delivery updates which was good
Came fast and priced well !
Very happy with being able to get 2 products from Ninelife that are not available in Ireland.
Very happy with being able to get 2 products in individual orders that reduce acid in food and acidic drinks like tea and wine. They take quite a while to arrive from the date of order but as I always order when I have sufficient to tide me over, that is not an issue. I always make sure I am not going to be away in the near future as well
Thied party testing on their products..
Thied party testing on their products gives me confidence, easy to order and a well tracked dependable delivery.
Not clear this is a USA purchase!!
I ordered a single item from the Nine Life Ireland website on June 10th having had no indication whatsoever that it was being shipped here from the USA.
As of today, July 1st, I'm still waiting to receive it. The tracking indicates that it is somewhere on mainland Europe. Still showing an estimated delivery date of 29 June.
If this ever arrives, I assume I will be liable for VAT plus the new €3 per item charge.
Very unclear and ambiguous trading!
Update: The item arrived today, 3 July. No additional charges. No idea how or why not but I'll take it gratefully.
Reply from NineLife Ireland
Great source of my daily meducation
Under the instruction of my doctor, I have been taking Famotidine for years. It successfully eliminates my symptoms of GERD, the price is usually reasonable and it is generally available without prescription. NineLife Ireland is an excellent source of this medication. Ordering was simple and the wait time for delivery was moderate. I will definitely reorder from NineLife when my current stock runs low.
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