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MocoQueen Reviews 

2,152
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting how natural they feel even after extended wear. Many appreciate the wide selection of lenses, including prescription options, which allow for vibrant color changes and unique effects. People also frequently highlight the fast shipping and the appealing, secure packaging of their orders. The customer service is also commended for being responsive and helpful in resolving issues. However, some customers also noted issues with product quality, such as receiving defective or damaged lenses. A few other people also felt that some lenses caused blurry vision or did not appear as expected. Delivery issues were also mentioned, including packages being lost, delayed, or not delivered due to incorrect address details.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that the lenses are comfortable, soft,... See more

Quality

Reviewers consistently express satisfaction with the quality of the products, noting that items like lenses... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping and quick... See more

Customer communications

Customers consistently note positive experiences with contact lenses, praising their quality, comfort, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was on time, packaging was very cute and beautiful packaged safely . I let my contacts sit in solution over night before using them I loved them they fit perfectly . Didn’t have that uncomfor... See more

Rated 5 out of 5 stars

Fast shipping and pretty contacts! The delivery was really fast (I should've been looking for contacts earlier haha) and they ended up being really pretty. I will highlight, as the posting says, the c... See more

Rated 5 out of 5 stars

Website is so easy to use, AMAZING selection with the THE BEST prices!!! This was not my first purchase from MocoQueen and won't be my last either. Always satisfied!! Contacts are packaged and shipped... See more

Rated 5 out of 5 stars

I love mocoqueen lenses! They are so comfortable and easy to put in! My eyes never feel dry or irritated, even after wearing them for a long time! I really like the 17mm mini scleras because they have... See more


Company details

  1. #14 of 19 best companies in Contact Lenses Supplier
  2. #14 of 31 best companies in Cosmetics Industry
  3. #1 of 2 best companies in Costume Store

Written by the company

The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features. #coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(2,152)

659 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

The service was so quick. The contacts are gorgeous. I will definitely be ordering from MocoQueen again!

July 8, 2026
Rated 5 out of 5 stars

Quality products

Quality products, and exceptional customer service. I love my new lenses, which I will be wearing at the haunted house this fall. There was a small glitch with my order, but when I contacted customer service, I received a response within an hour, and the issue was corrected immediately. I can’t say enough good things about Moco Queen!

July 7, 2026
Rated 5 out of 5 stars

Very accurate to imagine and what they…

Very accurate to imagine and what they are selling fast shipping and these contacts have to be one of the most comfortable i have ever owned and very affordable i will definitely recommend there products they come with instructions and everything you need to know very helpful

July 6, 2026
Rated 5 out of 5 stars

My experience was remarkable..

My experience was remarkable..
The service was really great..
And the product is perfect and so was the person that talked me through all of the product information and what I would need to help me make them last longer and I plan on getting more in the coming month and in the future as well thank you all for your great service.....

July 6, 2026
Rated 5 out of 5 stars

amazing!!!

To be completely honest they did an amazing job, their support team is amazing and they responded super quick, the packages arrive super quickly and I was able to wear them for my graduation! they had amazing delivery, the quality was great and they got my order to me safely and the packaging was super duper cute!! I’ve had no problems with these contacts at all and am totally gonna buy from them again. :D

May 27, 2026
Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE!!

AMAZING CUSTOMER SERVICE!!! My first set of lenses had a tear and when I contacted them they made things right and sent out a fresh pair with no issues! Ultra fast delivery! Ive already ordered more lenses and definitely intend to continue to do business with these guys!!! My performance is gonna rock with this perfect accent!

July 8, 2026
Unprompted review

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