THANK YOU! Your customer service was amazing and got my wood finished carbon fiber Hybrid cello to the USA in plenty of time before my international trip with it next week. I played on it today and am... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the 5 string hybrid cello. I play in a metal band and had specific needs for the setup, which they were happy to accommodate. I sounds incredible when running it through an impulse respons... See more
Lowering my review to 3 stars because this violin goes out of tune a lot. They advertise very stable tuning but I haven't seen that to be the case. I would still purchase it over the Glasser NY Carbon... See more
I love this violin. Very easy to play. My wooden violin is extremely good and sounds better, but this carbon fibre violin is a fine instrument and absolutely worth the money. It’s comfortable, super... See more
Company details
- Sheet Music Store
- also in
- Music Store
Written by the company
mezzo-forte – Handwerkskunst trifft Zukunftstechnologie Seit 2011 fertigen wir im Herzen Deutschlands – in unserer eigenen Manufaktur in Werther – Streichinstrumente auf höchstem Niveau. Nicht als Importeur. Nicht als Reseller. Sondern als Schöpfer. UNSERE PHILOSOPHIE Wir bauen Carbon-Streichinstrumente für Musiker, die keine Kompromisse eingehen. Musiker, die verstehen, dass wahre Innovation nicht darin besteht, das Alte zu ersetzen – sondern das Beste aus beiden Welten zu vereinen: die Präzision moderner Materialwissenschaft mit der Eleganz traditioneller Handwerkskunst. MADE IN GERMANY IST NICHT EINFACH EIN ETIKETT Jedes Instrument wird vollständig in unserer Manufaktur gefertigt. Keine Komponenten aus Fernost. Keine Kompromisse bei der Qualität. Jedes einzelne Stück trägt eine Seriennummer und ein Echtheitszertifikat – Sie können die Herstellungsschritte bis ins kleinste Detail nachvollziehen. UNSERE INSTRUMENTE SPRECHEN WELTWEIT 80% unserer Kunden sitzen außerhalb Deutschlands. Professionelle Orchestermusiker in New York, Solisten in Tokio, Kammermusiker in Sydney – sie vertrauen mezzo-forte, weil wir liefern, was wir versprechen: Zuverlässigkeit, exzellenter Klang und eine Haltbarkeit, die jahrzehnte hält. DAS MATERIAL: CARBON IST NICHT PLASTIK Carbon ist das Material, das Flugzeuge sicher macht, das Formel-1-Autos antreibt. Es ist extrem widerstandsfähig gegen Temperatur- und Feuchtigkeitsschwankungen, absolut reisefreundlich – und es klingt hervorragend. Punkt. DREI LINIEN, EIN STANDARD EvoLine – Unser Budget-Modell. Präzision und Zuverlässigkeit ohne Schnickschnack. DesignLine – Der professionelle Standard. Das beliebteste Instrument unserer Manufaktur. PremiumLine – Das Nonplusultra. Für Solisten, die nur das Beste akzeptieren. JEDES DETAIL ZÄHLT Wittner Feinstimmwirbel. Milo Stamm Royal Stege. Der revolutionäre Carbon-Stimmstock Anima Nova. Komposit-Griffbretter, die sich niemals verziehen. Hybrid-Pickup-Optionen für Musiker, die zwischen Klassik und Elektronik navigieren. Dies ist kein Zufall – es ist Absicht. WARUM UNS PROFIS VERTRAUEN Weil wir nicht reden über Qualität – wir zeigen sie. Berliner Philharmoniker. Solistinnen auf internationalen Konzertbühnen. Orchestermusiker auf Welttourneen. Sie spielen mezzo-forte, weil das Instrument liefert. NACHHALTIGKEIT UND VERANTWORTUNG Wir ersetzen begrenzte Ressourcen wie Ebenholz mit hochwertigen Composite-Materialien. Wir bauen lokal, nicht global. Wir denken in Jahrzehnten, nicht in Quartalszielen. WAS UNS UNTERSCHEIDET Wir sind eine Manufaktur, keine Fabrik. Das bedeutet: Jedes Instrument wird von Hand gebaut, geprüft und optimiert. Es bedeutet auch: Wenn Sie ein Problem haben, sprechen Sie direkt mit den Leuten, die das Instrument gebaut haben. IHRE FRAGE AN UNS IST UNSERE MISSION Wir sind stolz auf das, was wir erschaffen haben. Und wir sind dankbar für das Vertrauen, das Musiker auf der ganzen Welt in mezzo-forte setzen. Spielen Sie, wohin Sie gehen. Vertrauen Sie dem Instrument, das Sie in den Händen halten. Vertrauen Sie auf deutsche Handwerkskunst. --- mezzo-forte Ziegelstraße 31 33824 Werther, Deutschland www.mezzo-forte.de
Contact info
Ziegelstr. 31, 33824, Werther, Germany
- 05203-2969207
- info@mezzo-forte.de
- mezzo-forte.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best of the best
Product was no like other. The best of the best. I love this company, and I love my violin.
Went through the website for ordering.
Went through the website for ordering.
Easy to use. Fast delivery.
Appreciate the quality of your bows!
Good value.
Thank you.
Great product and fantastic customer…
Great product and fantastic customer service. Lovely sounding instrument a clear improvement on the wooden instruments it replaced.
Great Experience
Clear communication, quick turnaround, and (while I haven’t properly tested the instrument yet) it appears excellent craftsmanship.
I have always wanted second cello that…
I have always wanted second cello that could offer me being a bit "out of the box." The Evoline hybrid cello has exceeded my expectations. It sounds quite good, it's easy to play and tune and the fact that I can electrify it opens up a whole new world!
The delivery was on time and the cello was ready to play in about 2 minutes. I'm very happy!
I bought a cello from Mezzo Forte and..
I bought a cello from Mezzo Forte and it was the absolute worst investment I’ve ever made.
Reply from mezzo-forte Streichinstrumente
Fast to answer questions and fast…
Fast to answer questions and fast delivery
Overall an excellent service
I love this violin
I love this violin. Very easy to play. My wooden violin is extremely good and sounds better, but this carbon fibre violin is a fine instrument and absolutely worth the money. It’s comfortable, super easy to tune and absolutely beautiful. Mezzo-Forte gave me my preferred fast responding Helicore strings and reduced the bridge height for me for no charge, which was really kind. With this set up the sound is loud, focused and warm enough. I’ve been playing it for 10 days and the sound is improving each day. I love the fact that i can safely travel with this violin and play it outside in all weathers.
Like my wooden violin it sounds significantly better without a shoulder rest. Some sort of floating shoulder rest system that does not clip to the body would be good.
Anyway, I’m delighted that i bought this violin. It’s a fantastic product.
Excellent
Rapid, professional communication from this company. And the product is outstanding.
EvoLine Hybrid Cello
My Cello came ready to play (after tuning of course). It was in excellent condition and has been very fun to play. I find it easier to play than my wooden Cello. Getting used to the under ear sound takes time but that is to be expected with carbon fiber instruments.
I brought a EvoLine Hybrid. The ANS pickup system has worked well so far, producing a clear, uninterrupted sound.
Mezzo-Forte sent me an email to confirm that my package had been sent, which I appreciated. The overall wait time for me was about 4 weeks. Once the cello had been set up, the delivery came in about 2 days. I live in UK for context.
The packaging itself was clearly labelled. They were kind enough to tell me which side of the box should be opened and the word "fragile" for the delivery company was clear to see.
Very happy with the product and my purchase!
Fast shipping
I was able to order a fantastic bow from mezzo-forte from Germany to Minnesota, USA in 3 days. The service is excellent, and the refurbished Arcus bow behaves as if it's brand new.
Excellent instrument....warm balanced…
Excellent instrument....warm balanced and full sound.
Beautiful craftsmanship and superb customer service. Highly recommend
Unacceptable Customer Service
The response of customer service is very impolite and not up to expected standard absolutely.
I am interested in Arcus Cadenza violin bow. I had read a lot of related information and even communicated with Arcus for detail.
Mezzo Forte ("MF") name this bow as "Former Flagship model". It is in line with my understanding as Arcus stopped the production of this model in 2007, probably. However MF describes it as "New" one. Frankly speaking the product description (former flagship model but New one) make me confuse. It is a very high end bow which cost around Euro3,000. So it is reasonable for me to clean up all my concerns before placing order. Unfortunately, the customer service's replies are very very impolite.
I finally contact a dealer in other country. They addressed all my concerns patiently. I brought a Arcus violin bow (even more expensive than Cadenza) from that dealer.
The purpose of posting this experience is not hoping for any reply. I guess the management of MF might not know what's the performance of their customer services. This posting is to draw the attention of the management how bad their customer services is.
NB: I am willing to post all our detail communication if needed.
[7 May 2026] Why not post the full email content (especially Joerg's email) instead of picking a few sentence.
Reply from mezzo-forte Streichinstrumente
Committed to Making Things Right
I had pretty serious problems with the delivery of my order, and Mezzo-Forte did a lot to make everything work out. This is my second great order from them, and I will be sure to keep them in mind for future needs.
THANK YOU
THANK YOU! Your customer service was amazing and got my wood finished carbon fiber Hybrid cello to the USA in plenty of time before my international trip with it next week. I played on it today and am so impressed for the price at how excellent the cello sounds. So many wood cellos for 5-6K sound like garbage. This instrument is beautiful and I love that it is durable. I'm headed to Asia next week, and will be playing Beethoven 9, Mozart 40, and many other pieces. Can't wait to use it!
I bought the 5 string hybrid cello
I bought the 5 string hybrid cello. I play in a metal band and had specific needs for the setup, which they were happy to accommodate.
I sounds incredible when running it through an impulse response, and the setup is very professional. It plays like a much more expensive cello.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.