I have made payment since Sunday and I have filled the pre-consultation form but put till now no progress I am sad about your service
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See what reviewers are saying
I needed a medical exam IMT .It was easy to fill in the form online and schedule an appointment if I had questions I could ask the team of Mediconanet on WhatsApp.The payment was easy and the person... See more
Company replied
The doctors are professional and efficient, can speak English, as my Portuguese is not great(Still learning). I love the fact that I can have an online consult on my phone. I am not good with techno... See more
I had an amazing experience with Medico na net. They solved my problem in a fast way, not to mention the WhatsApp customer service that is friendly and flexible when we need. I’ll definitely come ba... See more
Company details
Written by the company
Saúde online, sem esperas. Sabemos que a sua saúde não pode esperar pela burocracia. No Médico na Net pode falar com médicos registados no SNS, renovar receitas, obter atestados ou requisições clínicas em minutos, tudo online e com total segurança. As prescrições e atestados dependem sempre de avaliação médica.
Contact info
Praça Navegador Vianense João Álvares Fagundes, 108, 1º trás, 4935-054, Viana do Castelo, Portugal
- 300301901
- geral@mediconanet.pt
- mediconanet.pt
4.5
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 month
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I have made payment since Sunday and I…
I have made payment since Sunday and I have filled the pre-consultation form but put till now no progress I am sad about your service
August 3, 2026
Reply from Mediconanet
Hello Gbenga,
Thank you for your feedback.
We sincerely regret that your request did not progress as promptly as it should have, and we understand the frustration this may have caused.
Your consultation was, however, successfully completed.
Your feedback is very important to us and will be taken into account as part of our ongoing efforts to continuously improve our services and provide an increasingly efficient experience for our customers.
We hope to continue earning your trust.
Reply from Mediconanet
Olá Filipe,
Agradecemos o seu feedback e a oportunidade de esclarecer a situação.
A sua consulta decorreu com normalidade e, na ocasião, ficámos satisfeitos por receber o seu reconhecimento relativamente ao atendimento e ao serviço prestado.
Posteriormente, apresentou-nos uma questão relacionada com a emissão da prescrição de análises pelo Serviço Nacional de Saúde (SNS). Esclarecemos que, por sermos uma entidade privada, as nossas prescrições não são emitidas pelo SNS.
Esta informação encontra-se disponível no nosso site e foi também esclarecida quando nos contactou.
Lamentamos que esta situação lhe tenha causado desagrado e que, desta forma, não tenhamos conseguido corresponder às suas expectativas.
Permanecemos disponíveis para qualquer esclarecimento adicional através dos nossos canais habituais.
Thanks for the help with documents
Were good communication, were good service. Obrigada
April 30, 2026
Reply from Mediconanet
Hello Yelena,
Thank you very much for sharing your feedback.
We truly appreciate your comment and are pleased to know that you value our service.
We remain fully available should you need any further assistance in the future.
Best regards.
Reply from Mediconanet
Hi Eduarda.
Thank you for your feedback. We are pleased to know that we met your expectations. We hope to continue earning your trust.
See you soon.
I needed a medical exam IMT .It was…
I needed a medical exam IMT .It was easy to fill in the form online and schedule an appointment if I had questions I could ask the team of Mediconanet on WhatsApp.The payment was easy and the personal videocall was quick and clear.
I certainly recommend them.They were friendly and to the point.
Friendly regards Armand Brunyanszki
February 23, 2026
Unprompted review
Reply from Mediconanet
Hello Armand,
Thank you very much for sharing your feedback and for your recommendation.
We are pleased to know that you had a positive experience with our service and that the process was convenient for you.
Your feedback is very important to us and helps us continue improving our services.
We remain fully available should you need any further assistance in the future.
Best regards.
Quick,user friendly and professional…
Quick,user friendly and professional service. Highly recommended.
February 10, 2026
Reply from Mediconanet
Hello Carla,
Thank you very much for sharing your feedback and for your recommendation. We truly appreciate your comment and are pleased to know that you value our service.
We remain fully available should you need any further assistance in the future.
Best regards.
Great service.
February 6, 2026
Unprompted review
Reply from Mediconanet
Hi Elisa! 😊 Thank you so much for your kind words.
We’re delighted to hear you found our service great. Providing a positive and seamless experience is our priority, and knowing that we delivered on that means a lot to us.
Thanks again for taking the time to share your feedback. We look forward to serving you again whenever you need us!
The doctor was very good and qualified
The doctor was very good and qualified
. My only issue is that they were a bit late on the call. but the problem got easily resolved.
January 16, 2026
Unprompted review
Reply from Mediconanet
Hi Júlia, thank you for taking the time to share your experience.
We’re grateful for your feedback and for choosing our services. If there was anything we could have done better, we’re sorry to hear it and would appreciate the chance to learn more. Feel free to reach out to us at geral@mediconanet.pt so we can address your concerns. We appreciate your support and hope to serve you again soon.
Reply from Mediconanet
Hi Ana! 😊 Thank you so much for your feedback.
We're delighted to hear that you found our service very efficient — we work hard to make every step as seamless and straightforward as possible. Your words mean a lot to us! If there's anything else we can do for you in the future, please don't hesitate to reach out.
Thanks again for choosing us!
Very efficient
Very efficient
Thanks for helping me especially on Christmas day!
December 25, 2025
Unprompted review
Efficiency and professionalism.
Doctors are very professional and the customer support very efficient and supportive. Every contact is done with timely response and care.
December 20, 2025
Unprompted review
The doctors are professional and efficient
The doctors are professional and efficient, can speak English, as my Portuguese is not great(Still learning).
I love the fact that I can have an online consult on my phone. I am not good with technology, but their system is so easy to use.
Also payment can be done through MB Way which is easy and quick too.
December 19, 2025
Unprompted review
Fast and efficient
December 18, 2025
Unprompted review
Very good service 👍
December 10, 2025
Unprompted review
very cooperative and supportive
very cooperative and supportive. Customer care service Responded timely and Medical Doctor was very supportive.
strongly recommended
November 21, 2025
Unprompted review
Reply from Mediconanet
Dear Gurdev,
Thank you so much for your kind words. We’re very pleased to hear that you found our customer care supportive and timely, and that the medical consultation met your expectations.
Your recommendation means a lot to us — we truly appreciate your trust.
Asked for a prescription and in a few…
Asked for a prescription and in a few hours it was on my e-mail.
Super fast.
November 19, 2025
Unprompted review
Not my first experience with them
Not my first experience with them, very professional and flexible plus they are always available through different channels
November 19, 2025
Unprompted review
Reply from Mediconanet
Dear El Khaouli,
Thank you for sharing your feedback! We’re glad to hear that, despite not being your first experience with us, we continue to meet your expectations.
It’s wonderful to know you find our team professional, flexible, and always available across multiple channels whenever you need us.
Your trust and continued confidence motivate us to keep providing high-quality and accessible care. We appreciate you!
Very good service
Fast and efficient...and they have a very good customer service.
November 3, 2025
Unprompted review
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