Medbridge Reviews 

1,405
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the well-prepared courses and knowledgeable presenters that make learning engaging, smooth, and very easy to follow. People frequently mention that the platform provides a wide variety of helpful educational topics and useful tools tailored for professionals. However, some customers also noted difficulties with logging into their accounts and navigating certain areas of the site. A few reviewers additionally experienced frustrating interactions when reaching out to technical support for assistance with these issues. Others mentioned specific confusion regarding course credits and categories available on the platform.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is extremely easy... See more

Product

Reviewers highlight positive aspects of product, noting that it provides excellent online courses and... See more

Website

Consumers find website to be a source of great satisfaction and ease of use. People appreciate the helpful... See more

Staff

Users describe positive interactions with staff, noting that representatives respond in a timely fashion and... See more

Service

Customers consistently note ambiguous experiences with service, expressing both strong appreciation and deep... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far I really enjoy medbridge obviously for the amount of videos they have and the convenience of it but also because the presenters are professional and maybe because it’s not live, but they don’t... See more

Company replied

Rated 5 out of 5 stars

The classes I have chose to meet my CEU requirements for Florida license and ASHA requirements are excellent. Forgot how much I love to learn. Well organized and engaging classes loaded with informat... See more

Company replied

Rated 5 out of 5 stars

Medbridge makes earning CE credits easier. I love that they provide course handouts, I like how the courses are broken down in to chapters and I love that we receive the certificate for completion ri... See more

Company replied

Rated 5 out of 5 stars

Excellent! If only all I had to do each day was learn more about speech language pathology. I would spend daily time on MedBridge. Because I have a real life, I use MedBridge whenever I get a patien... See more

Company replied


Company details

  1. #94 of 349 best companies in Software Company
  2. #70 of 145 best companies in Educational Institution
  3. #10 of 22 best companies in Home Health Care Service
  4. #3 of 6 best companies in Occupational Therapist
  5. #6 of 9 best companies in Physical Therapist

About Medbridge

Written by the company

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About Medbridge

For over 10 years, Medbridge has been transforming the way more than 1,600 organizations, 200,000 professionals, and 2.5 million patients experience healthcare with education at the foundation of every solution developed. From helping practitioners develop and advance their skills to driving patient engagement and behavior change, increasing organization profitability, simplifying compliance and enterprise-level reporting, and mitigating regulatory risk, Medbridge is improving lives at every level of healthcare.

As the landscape of healthcare continues to rapidly change, Medbridge continues to innovate and develop new products and powerful tools to help organizations and practitioners not only keep up with these changes, but thrive in this new environment. Our digital health solutions allow providers and patients to connect even in the most challenging of circumstances, integrating telehealth with patient exercise and education resources on a single to drive engagement and improve long-term outcomes.

Medbridge provides healthcare individuals and organizations with Continuing Education, Certification Preparation, Live Webinars, and World Class Seminars! Physical Therapists, Occupational Therapists, Athletic Trainers, and SLPs give Medbridge high ratings and recommendations.

Medbridge’s award-winning suite of online solutions for healthcare organizations and individual practitioners is paving the way for the future of healthcare, allowing organizations to meet the needs of every patient at every stage along the care continuum with exactly the right level of care at the right time. With education and engagement resources for practitioners and patients, reporting tools for organizations, and an integrated, all-in-one online platform to simplify access, Medbridge is uniquely positioned to improve population health on a global scale.

Our Mission

Our mission is to improve the lives of patients and medical providers while raising the quality of healthcare globally by creating the most impactful educational content on an innovative learning platform.

Explore how more than 1,900 organizations across the world trust using Medbridge to disrupt the healthcare landscape, boost financial performance, reduce staff turnover, standardize care, streamline business operations, and improve patient outcomes.

Customer Stories

The Medbridge Difference

Written by the company

Highest Quality
Medbridge is your trusted resource as the nation’s leading producer of video-based healthcare content. Partnering with industry experts, Medbridge delivers the highest-quality education on a platform optimized for adult learning.
Multi-Product Platform
Medbridge is your scalable, all-in-one platform to improve outcomes. Through a blend of content and software solutions, Medbridge offers a seamless system that uniquely addresses the needs of both professionals and their patients.
Customer Centric
Medbridge deeply cares about and is driven by the needs of its clients and their patients. By collaborating with healthcare organizations and providers, Medbridge creates the most impactful client solutions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,405)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

MedBridge is for clinicians and patients!

I love that MedBridge is for clinicians and patients! It's so great that we have a platform to not only provide CEUs but also HEPs. I love that there is video demonstration for patients to watch and it's very user friendly. This is such a great tool!

July 15, 2026
Rated 5 out of 5 stars

excellent course

excellent course, information relevant to my practice that I can use right away.

August 10, 2026
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Reply from Medbridge

Thank you for your review!

Rated 3 out of 5 stars

The app keeps resetting my location to…

The app keeps resetting my location to WA after I change it back to ID. I have also lost my progress on audio CEUs when I come back to finish them.

August 8, 2026
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Reply from Medbridge

Thank you for the feedback! We'll let our support team know about this issue.

Rated 1 out of 5 stars

Medbridge is the worst POS software I…

Medbridge is the worst POS software I have ever encountered. They do everything in their power to ensure you do not do your exercises. They make it so focking hard to log in, by the time I get in, I am too hot and angry to do any PT, and I have no more time to do it. They act like you are trying to access the nuclear codes, instead of just some exercises that anyone should be able to access without barriers. Med professionals, put these exercises on youtube! Stop acting like your PT exercises are some secret proprietary info. It should be easy to access!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent presenter

Excellent presenter; offering slides for simple download. How courses are organized works well for me.

July 18, 2026
Unprompted review
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Reply from Medbridge

Thank you for your review!

Rated 1 out of 5 stars

Very confusing


Very confusing

July 23, 2026
Unprompted review
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Reply from Medbridge

We're sorry to hear about your experience. Please reach out to our support team at https://support.medbridge.com/hc/submit for additional assistance.

Rated 1 out of 5 stars

Customer service is misleading

Customer service is misleading, not friendly, and not timely. You will be directed to buy certain packages and then put a card on file. You will not be able to check to see how many HEPs you still have available and they will charge you for overages - no email notification, no heads up on the number you used - even though they recommended that package based on your user experience. Highly misleading. Customer service will say they will call you back but they will send you an email that is not well written. Poor instructions, poor user experience, poor service. Avoid.

July 20, 2026
Unprompted review
Rated 4 out of 5 stars

I liked the learning material

I liked the learning material. I do, however, think the first page with the learning courses is misleading since you have to click another tab to view all the learning courses.

July 10, 2026
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Reply from Medbridge

Thank you for your review! We appreciate your feedback.

Rated 5 out of 5 stars

Informative

The online course was very informative, detailed and helpful in order to comply with required behavior in the work environment.

July 12, 2026
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Reply from Medbridge

Thank you for your review!

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