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Mavis Tire Reviews 

35,067
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely helpful, professional, and knowledgeable during every visit, making interactions pleasant and reliable. People frequently highlight the fast and efficient service, noting that appointments are easy to schedule and unexpected car issues are resolved quickly. Some reviewers were not happy with the quality of the work, reporting serious issues such as incorrect repairs, wrong parts installed, or unresolved vehicle problems that required extra visits. Others also mentioned difficulties with unexpected service delays, extra charges, or poor communication from management during their maintenance appointments.

What people talk about most

Staff

Consumers find staff to be positive, highlighting helpful and efficient customer service during their visits.... See more

Service

People report positive experiences with service, highlighting efficient repairs and welcoming staff.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff members are kind,... See more

Location

Reviewers highlight ambiguous aspects of location experiences across different stores. Many consumers report... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly between customers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I scheduled an Oil Change Service at the NTB/Mavis Tire - Monaca location on-line which included a FREE Tire Rotation. I called the store and told Channing we needed to bump our time by 1/2 hour, whic... See more

Rated 5 out of 5 stars

I went here today enlighten of what happened yesterday at tire Kingdom with my tire, which they failed to repair completely and put a new tire front for no reason wasn’t needed and cost me... See more

Rated 5 out of 5 stars

I have now dealt with Mavis tire in Latham several times and each time I have been impressed with Hafis, the manager. He is extremely knowledgeable and always very fair. I also like that I am able t... See more

Rated 5 out of 5 stars

I was stuck while on vacation far from my home Mavis in Ft Lauderdale Florida Tom, the manager in Ft Laud found a Mavis in NY that fixed the problem. Tom was really exceptional in his professional... See more


Company details

Written by the company

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

35K reviews

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4.4

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(35,067)

4,091 reviews in the last 12 months

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Rated 5 out of 5 stars

Mavis Tire is fantastic I…

Mavis Tire is fantastic I had an experience with Anthony and Carlos they helped me out did a wonderful job on my car is there a very efficient technical knowledge is unbelievable very very helpful very polite the staff at Mavis and White Plains is excellent and Superior I'm 83 years old my name is Richard and I've been going to Mavis for years Anthony and Carlos are fantastic I want to thank Mavis Organization for having these two people working there thank you so very much

September 6, 2026
Unprompted review
Rated 1 out of 5 stars

I don't like to write bad reviews but…

I don't like to write bad reviews but sometimes you just have to. I was at Mavis Tire on Transit Road in Williamsville, NY this morning for a NYS inspection for my 2024 Mitsubishi Mirage with 18k miles on it. I checked the brakes before I came in and after waiting about an hour I was told I needed front brakes & rotors and wipers (close to $800). So while I'm no mechanic I know what to look for during an inspection and always check before I go. Well, I asked to see my pads and rotors as I knew they were fine. The mechanic showed me with this tiny light and even though he wasn't very helpful with his tiny flashlight after a few attempts I pointed out that the brake pads and the rotors were fine. I immediately felt I was about to be ripped off so I said I'm leaving please give me my keys and paid $21.00! (for nothing) I then went to another place which passed me after replacing 1 wiper (it was tearing) for $12.00!!!!! My entire bill there was less than $25.00 including the inspection.I told the inspector there about my experience at Mavis and he told me that he's heard the same thing before from others. WTF? Also.. I had a situation at another Mavis where they rotated my tires and did not put my wheel cover back on properly and I lost one. After arguing with staff there about replacing it I eventually got it paid for. So as I was leaving Mavis today I had the presence of mind to check all of my wheel covers before I left and sure enough.. the drivers side front tire started falling off as I touched it. So I took it off and then replaced it properly.. WTF is going on there??? NEVER EVER AGAIN WILL I GO TO MAVIS FOR ANYTHING.. as it was I was giving them a second chance after the last headache I had there. BEWARE!

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service!!

My husband and I recently had four tires installed and an oil change at Mavis Tire in Alachua, and once again, we were extremely pleased with our experience. We have been customers since Mavis first opened, and they continue to impress us!

Our tires were in stock, and we were able to get an appointment quickly. When we arrived, the shop was very busy, but we were greeted right away and treated with such courtesy and professionalism. We left our car with them and were given an estimated time for it to be ready. To our surprise, they called us earlier than expected to let us know our car was finished!

A special thank you to Boyce and Kerrie! They were both absolutely wonderful. Their friendliness, professionalism, and genuine concern for their customers really stood out. They went above and beyond to make sure everything went smoothly.

Mavis Tire is truly lucky to have Boyce and Kerrie on their team! Employees like these two are what make customers want to keep coming back. In a world where good customer service can sometimes be hard to find, they are a breath of fresh air!

We highly recommend Mavis Tire in Alachua and will definitely continue bringing our vehicles here. Thank you, Boyce and Kerrie, for another great experience! ❤️

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

2011 Avalanche Runs Great

I have always been satisfied with service and price at Mavis. I needed a tire service monitor replaced. David is professional, helpful, and thorough when he details the service required.
My 2011 Avalanche is in excellent mechanical shape because of the expert care recieved at Mavis. Thank you, Mavis!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

They do not listen to you when you tell them to not touch something

Went to get a part replaced on my electric drivers seat. Told the mechanic through text "DO NOT MOVE THE CHAIR FORWARD" b/c it cant move back due to it needing a new electric motor in the bottom of the seat. After leaving my car there for 8+ hours not only was the tech "Caesar" not able to diagnose the problem. He tells me after pushing the seat forward some more that I have to take it to the dealership and there's nothing they can do for me after messing up my car even more. The seat was pushed all the way forward like a 60 degree angle and is nearly underivable now. Every time i have to get in my car now I think about how this place screwed me over.

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T GO HERE!

DON'T GO HERE! THEY WILL SCREW UP YOUR CAR! The weekend appointments are why I used to go. About a year ago, I brought my car in for a simple oil change. After two and a half hours I went to check why it was taking so long. They assured me it was fine. I looked through the window into the garage and see the "mechanic" holding the hood prop which was now pretzel shaped. They finally owned up to it and offered to order and install a new one at no cost to me. They didn't even offer a discount on the oil change. Last month, I was rotating tires and one of the lugs was cross threaded. I had no choice but to break it off. I called around to find a new stud and again, Mavis was my only option. I got all five replaced. Today I'm doing an oil change and tire rotation and guess what? TWO of the lugs they replaced the studs for were CROSS THREADED! They are incompetent to the point of causing more damage than they fix. DO NOT GO HERE!

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

I went there with my brother to get new…

I went there with my brother to get new tires for his car. I wasn’t satisfied with the work. The wait time was crazy. A employee named James was professional, kind and patient. Because of him we didn’t drive off and go to a new location. Thank you James for everything but we will not be coming back to that location again. Sorry….

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Made an appointment on Wednesday 9/2…

Made an appointment on Wednesday 9/2 for 1pm. I was there a little before one and went to waiting room. While I waited two walk in customers came in and we're put ahead of me. A complete front end alignment was done for one of them. I just wanted a tire! After waiting for well over an hour I asked for my keys and went to Brother's across the street. I was out of there in 30 minutes or less!!!! I will never use Mavis again.

September 2, 2026
Unprompted review
Rated 4 out of 5 stars

Tom, JD and Kylie

Tom, JD and Kylie are fantastic techs and managers. Very informative and helpful. These three go above and beyond explaining everything. Only down fall is there is this other girl that works there and i think her name is Miley or Millie but she has no background on vehicles what so ever and it shows, cannot explain anything and more busy on her phone texting and carrying on a conversation then paying any attention to customers. She is also very rude and hostile to customers when they ask questions or question work done on their vehicle. She is very disrespectful. Sat there watching all of this while waiting on my car to be completed.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Dakota at Mavis Longview store went far…

Dakota at Mavis Longview store went far above any store that I have been to before. My problem wasn’t a tire problem but a oil pan crushed problem. He spoke to Toyota about fixing my vehicle and I went there and they took care of me. Thanks Dakota for your kindness and great customer service. I will always recommend your company!!

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

I was told it would be 1-2 hours for…

I was told it would be 1-2 hours for service to be completed. It was almost 6 hours and not all wanted services were done. When contacting the store afterwards they said well we forgot. Thats no way to run a business. Will never return again!!!!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Dawn B

I appreciate the attention to detail and the cost was very reasonable. I also like the location because while your car is being worked on you can either wait there and watch some TV or enjoy some shopping or grab some lunch. I always recommend this particular Mavis to everyone I know.

August 29, 2026
Unprompted review

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