Back in ApriI 2026 I ordered a Sleezzz® Diamond pocket spring mattress T1000 80 x 200 cm H2/H3 after searching numerous websites and not being able to find the above size for my IKEA day bed, as... See more
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I have been satisfied with the service. One star minus - there is broken logic in the order with multiple positions. Also there were a delivery issues, it took around two weeks to deliver the the loc... See more
Company replied
Their matrass is of the highest quality. Their price/quality is excellent. And the customer service is friendly and kind. And it was delivered on time without any problems. In short excellent company... See more
Company replied
Tilaamani patja ei oikein vastannut kuvausta eikä odotuksiani. Halusin palauttaa tuotteen, mutta se pitää tehdä omalla kustannuksellaan. Tulee Suomesta palautukselle hintaa patjan hinta. En suositt... See more
Company replied
Company details
Written by the company
Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Contact info
Grebbener Str. 7, 52525, Heinsberg, Germany
- +49 2452-9285830
- customer-service@matratzen.discount
- matratzen.discount
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I asked beforehand what toold needed
I asked beforehand what toold needed. ”Only screw driver” i was told. Well the only provided tool broke cause made for too soft metal. Also the plastic holders didn’t last. Chinise rubbish! Dont bother buying!
The quality is decent
So a uk website states 1-2 day delivery…
So a uk website states 1-2 day delivery go through purchase then states uk 3-4 days not ideal, however today Friday is day 4 and no sign of mattress, no response from company be wary when placing order, and if like some of the reviews state turned up dirty it will be going straight back
I am very satisfied with the products I…
I am very satisfied with the products I have bought from Matratzen Discount.
Vielen dank.
My mattress never arrived and customer…
My mattress never arrived and customer service couldn’t tell me why it was returned on the way here. I still haven’t received my refund of the money I paid.
It was quick to find exactly what I…
It was quick to find exactly what I wanted and very professional!
long delivery, dirty, wrong size
long delivery, it was written on the website for 2 days. Two weeks. The mattress is dirty and the wrong size. disgusting.
Don't trust them
Don't trust their statement on the website that they will deliver to UK in 3-4 days. Placed an order on 4th of June and needed the item on 11th of July. Checked the status of the order on 9th of July and the item was still not handed over to the courier. I asked them to cancel my order and refund it. Ooops they are now telling me the order is despatched so can no longer be cancelled. I have to send the item back at my own expense and they can refund. Obviously they are not telling the truth all through out the process
Fraud
Fraud. Order 15 cm, received 10 cm. Cerified from website washed cover, from internal declaration NOT washed. Without any marks of product factory, country and certificate. Attached prospect is fake. Not recommended, pay attention. Order from Slovenia, now I see Germany prices is much lower? We are in EU, here is no custom or add taxes. Return process have too high prices. I think fraud seller must pay this costs and send money back. Mission impossibile.
I never got my product
I never got my product, and even with the return of the parcel to them, they refuse to answer my emails and refund me.
After you will make a purchase
After you will make a purchase, you will find out that you need to pay extra 13 chf + 3 % of the product price for delivering and the customs. This is information is not provided upfront.
Fast delivery and a good product,
So Happy
Back in ApriI 2026 I ordered a Sleezzz® Diamond pocket spring mattress T1000 80 x 200 cm H2/H3 after searching numerous websites and not being able to find the above size for my IKEA day bed, as the mattress that I ordered with the bed did not last long and was uncomfortable . So very happy when I came upon this site.
Took a chance and placed the order, after looking up the Trust Pilot reviews.
Ordering was simple and was advised of the potential import charges, which was still very good value.
Tracking details gave me regular updates of my order, so was happy that my order was on its way. When my mattress arrived, I was very pleased with the quality and extremely impressed with the fact that there was none, if any chemical smell. My first night’s sleep was the best I had in ages, with the right amount of firmness, as I prefer a firm mattress.
So a big thank you for my order and would be happy to recommend in my opinion, the superior quality of your mattress. ✌🏽🤩✔️
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