Privacy Policy

1. Introduction

Seapoint Finance Ltd operates seapoint.co as a financial technology platform based in Dublin. This policy covers three entities:

Seapoint Finance Limited— Ireland, company #767570, address: 6 Mount Street Upper, Dublin 2, D02 VF44
Seapoint Finance UK Limited— England & Wales, company #16138873, registration #ZB874525
Seapoint Finance UK Investments Limited— England & Wales, company #16419896, registration #ZB895698

Regulatory arrangements include appointments with Modulr FS Limited, Modulr Finance BV, Yapily Connect Ltd, and WealthKernel Limited through various financial authorities.

This policy explains our data collection, usage, protection, and sharing practices, and your individual rights. We collect your name, contact details, and financial data to provide services and meet regulatory obligations. Contact dpo@seapoint.co for questions.

2. Definitions

Agreement: Terms of Service and Schedules
App: Web application providing Services
Data Controller/Processor: Entities determining or executing data processing
GDPR/UK GDPR: Applicable data protection regulations
KYC: Know Your Customer verification requirement
Personal Data: Information relating to identifiable persons

3. What Data We Collect About You

User Types

Users may be:

Account Representatives
Authorised Users
Beneficial Owners or Directors
Customers of account holders

Information You Provide

Personal details (name, date of birth, nationality)
Contact information (email, phone, address)
Identity data (ID documents, selfies, biometric data from photos/videos)
Business role data
Company-related data (shareholder/director details, tax info)
Financial data (bank accounts, payment cards)

Information From Your Company

Business contact details and role
Employment details if using payroll features

Information From Service Usage

Transaction data (dates, amounts, recipient details, merchant info)
Usage patterns
Card transaction data

Information From Your Device

Technical data (IP address, device ID, browser info)
Behavioural data (page visits, clicks, response times)
Location data (if enabled)

Information From Third Parties

Regulatory sources (credit agencies, fraud prevention agencies, public records)
Financial partners (banks, payment providers, Open Banking services)
Public sources (media, directories, social media)

4. Why We Use Your Data

Processing purposes include:

Fulfilling service obligations under the Agreement
Regulatory compliance (KYC, anti-money laundering)
Service notifications
Safety and security assurance
Service administration and improvement
Advertising effectiveness measurement
Customer analysis for business development
Data combination from multiple sources

Declining to provide requested data may prevent service delivery.

5. Legal Basis for Using Your Data

Processing relies on:

Consent: For marketing materials (withdrawable anytime)
Contract Performance: Service provision and support
Legal Obligations: Anti-money laundering compliance
Legitimate Interest:Fraud prevention, IT security, business development (with interest assessment ensuring user rights aren’t overridden)

6. Sharing Data

Data sharing is minimised and anonymised where possible. Recipients include:

Public Authorities

Financial regulators
Tax authorities
Act as independent controllers when legally required

Service Providers

Financial market participation facilitators
Data delivery providers
IT infrastructure maintainers
Regulatory obligation fulfilment partners
Act as processors under company instructions

International Transfers

EEA–UK transfers use EU–UK adequacy decision
Other regions use Standard Contractual Clauses (SCCs) or other safeguards
Details available at dpo@seapoint.co

Anonymised Data

Aggregated demographics shared with partners for service improvement and marketing.

7. Where We Store Your Data

Data is stored in Irish databases, hosted internally or by service providers. Protection mechanisms include encryption, access controls, and regular security audits. External transfers follow Section 6 protocols.

8. How Long We Keep Your Data

General Retention: Minimum 5 years after business relationship ends (per EU AML Directive 2015/849 and UK Money Laundering Regulations 2017).

Exceptions: Extended retention if required by law, legal proceedings, investigations, or legitimate interest. Shorter periods for non-regulatory data (e.g., marketing data deleted upon consent withdrawal).

Unneeded data is deleted in compliance with applicable laws.

9. Your Data Protection Rights

Under GDPR and UK GDPR, you have the right to:

Access: Request data holdings (subject to regulatory limits)
Rectification: Update inaccurate information
Erasure/Restriction: Request deletion or limited use (may retain for legal reasons)
Portability: Receive data in machine-readable format or transfer to another controller (for consent/contract-based data)
Objection: Challenge processing based on legitimate interest
Withdrawal: Stop consent-based processing anytime via email or unsubscribe (may limit Services)
Complaint: Complain directly to us about how we have handled your personal data. For UK individuals, in line with the Data (Use and Access) Act 2025, we will acknowledge your complaint within 30 days and respond without undue delay. For individuals in the EEA, you have the equivalent right to raise a complaint with us. In both cases you retain the right to escalate to your data protection authority, see Section 11 (Complaints) for contact details.

Exercise these rights, or raise a complaint, by contacting dpo@seapoint.co or complaints@seapoint.co.

10. Requesting Deletion of Data

Email dpo@seapoint.cofor deletion, restriction, or data details. Response deadline is one month from request receipt. Regulatory requirements (e.g., AML laws) may prevent deletion — explanations will be provided. Deletion may restrict Services.

11. Complaints

Initial contact: complaints@seapoint.co

We will acknowledge any complaint about our handling of your personal data within 30 days and respond without undue delay. Using our complaints process does not affect your right to escalate to a data protection authority at any time.

If unresolved, escalate to:

UK

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk/make-a-complaint

EEA

Data Protection Commission (DPC)
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: dataprotection.ie

Local EEA authorities are also available. Judicial remedy may also be sought.

12. Applicable Law and Jurisdiction

Seapoint Finance Limited: Governed by Irish law; Irish courts handle disputes
Seapoint Finance UK Limited: Governed by UK law; UK courts handle disputes

This doesn’t affect rights to lodge supervisory authority complaints.

13. Changes to This Policy

Updates are posted here with significant changes notified via email. Review periodically.

Annex 1: Personal Data Processing Details

Personal Data	Purpose	Source	Legal Basis
Name, phone, DOB, ID number, age	Regulatory compliance; Agreement party identification	You, public databases	Legal obligations (Art. 6(1)(c)); Contract (Art. 6(1)(b))
Email, address, IP, supporting docs	Contact; regulatory purposes	You	Contract (Art. 6(1)(b)); Legal obligations (Art. 6(1)(c))
Bank details, tax info, citizenship, employment, source of wealth, ID data	Client understanding; regulatory compliance	You	Legitimate interest (Art. 6(1)(f)); Legal obligations (Art. 6(1)(c))
Usage data (frequency, features used)	Service improvement; marketing; regulatory compliance	You	Legitimate interest (Art. 6(1)(f)); Legal obligations (Art. 6(1)(c))
Marketing data (email, citizenship)	Marketing materials; regulatory compliance	You	Consent (Art. 6(1)(a)); Legal obligations (Art. 6(1)(c))
Financial data (payment info, investments)	Service provision; platform improvement	You, service providers	Contract (Art. 6(1)(b)); Legitimate interest (Art. 6(1)(f))
Service info (onboarding state)	Service provision; educational content; regulatory compliance	You	Legitimate interest (Art. 6(1)(f)); Legal obligations (Art. 6(1)(c))
Company rep contact info	Service introduction; regulatory compliance	Public data	Legitimate interest (Art. 6(1)(f)); Legal obligations (Art. 6(1)(c))
Customer support communications	Service provision	You	Contract (Art. 6(1)(b))
Security data (access logs)	Service security	You, public databases	Legitimate interest (Art. 6(1)(f))

Note: Services are not intended for individuals under 18.