Reach more customers wherever they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours
Two teams.
One obsession.
Performance through innovation
This was the first chapter.
THE NEXT 20 YEARS START NOW
Build any use case or conversational scenario
Your customers. Their channels.
It’s easier to get the attention of your customers when you meet them where they are.
You focus on the message; we get it delivered loud and clear.
Build flexible workflows with industry-leading CPaaS APIs
Code your own solutions
Integrate your customers’ favorite channels and build experiences your customers want, the way you want.
Authentication
Explore AuthenticationCPaaS X
Explore CPaaS XNetwork APIs
Explore Network APIScalable, secure and compliant with our hyper network
1300+
Physical servers
40+
Data centers and auxiliary locations
17K+
Virtual machines
1600
Service types
15K +
Application instances
800+
Engineers
7bn
End user touchpoints
1000
Deployments daily
Head into the conversational future with a trusted partner
Our platform handled 12.2 billion interactions on the busiest days of 2025 with 0 downtime. We help you build powerful conversational experiences that connect you closer to your customers.
Compose your own tech stack by integrating our solutions with any app
With our wide range of integration options, you can use any of our solutions to enhance your customer experience on your existing systems.
Transforming 10,000+ businesses worldwide
TGR Haas F1 Team: Bringing interactive game experiences to fans over messaging channels .
80%
lower cost of ad conversion .76%
engaged user rate .74%
quiz completion rate .Nissan Saudi Arabia: Mastering lead generation with an AI-powered voice game over WhatsApp .
80%
session engagement rate .84%
were first-time participants .93%
delivery rate across campaigns .Uber: Capitalizing on the global expansion of the ride-sharing phenomenon .
90%
of global calls anonymized .DPD: Improving delivery experiences and cutting costs with Viber and SMS .
20%
reduction in cost .{{title}} .
{{meta.stats[0].number}}
{{meta.stats[0].content}} .{{meta.stats[1].number}}
{{meta.stats[1].content}} .{{meta.stats[2].number}}
{{meta.stats[2].content}} .Stay on top of every tech trend: Explore our resources
How AI agents are transforming customer experience and why messaging channels matter .
How AI agents enhance customer experience across 15+ messaging channels? The benefits, real enterprise results, and native omnichannel activation.
What is omnichannel banking and why customers trust it.
Omnichannel banking integrates every channel around one customer profile for a seamless digital experience. See how the strategy builds trust across banking platforms.
CDP vs CRM: What’s the difference and what a conversational CDP adds.
Learn how a CRM, a CDP, and a Conversational CDP differ, where each one fits, and what Infobip adds when teams need both unified data and live engagement.
How to build a chatbot: The complete enteprise guide for 2026.
Learn how to create a chatbot with AgentOS by Infobip. Build AI chatbots no-code, low-code, or pro-code, then deploy across WhatsApp, SMS, and 15+ channels.
How to chat with customers on Apple Messages for Business with examples .
11 Apple Messages for Business examples covering discovery, purchase, support, and loyalty, plus the features (Apple Pay, Wallet, List Pickers) each one uses.
Coop Alleanza 3.0: Scaling personalized engagement across 316 stores with WhatsApp.
Discover how Coop Alleanza 3.0 and Infobip use WhatsApp to deliver personalized offers, simplify communication, and improve engagement across 316 stores.
Customer experience design: From principles to real time execution.
Customer experience design shapes every interaction a customer has with your brand. Learn the principles, the process, and how to execute a designed journey across 15+ channels with Infobip.
Phone number carrier lookup: What it is and why it matters.
Validate every phone number before you send. Phone number carrier lookup tells you whether a number is active, which carrier owns it right now, and whether it's roaming or ported, so you avoid unnecessary costs caused by inactive contacts and start routing SMS and voice traffic correctly.
RCS verification: how to register your business.
A step-by-step guide to RCS sender verification, from preparing brand assets to getting approved by Google and local operators, and how Infobip speeds up the process.
The ultimate guide to conversational experiences.
Conversational experience is how customers and businesses talk across digital channels. Learn the four pillars, the use cases, and how AI agents orchestrate it.
Get the latest insights and tips to elevate your business
By subscribing, you consent to receive email marketing communications from INFOBIP. You have the right to withdraw your consent at any time using the unsubscribe link provided in all INFOBIP’s email communications. For more information please read our Privacy Notice